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Mazda central locking problem 16 Jul 2003 (Forum)
Central locking has just failed on the passenger door of my 1998 323F; the key used to unlock all four doors from either the passenger or driver door, but as of yesterday turning the key in the passenger door only unlocks that door. Is this an easy one to fix? The car is still under warranty, but the dealer is 70 miles away so if it was fixable at home I'd rather do it myself. -
Flaky paint on a Toyota Auris - what are my rights? 1 May 2014 (Ask HJ)
Thirteen months ago I bought a Toyota Auris. I paid extra to have body moulding protective door strips added to the car and for them to be colour matched... -
Toyota Avensis - Used car warning signs - anything to worry about? 30 Mar 2017 (Forum)
All cars had a disclaimer about the mileage "nothing to worry about, trading standards have asked us to do it". Over 60,000 miles anyway so seems about right for 7 years. Potential bargain, or trouble? 1 month warranty then two months 'go halves'. -
Kwik Fit offering car checks for £59 15 Oct 2001 (Forum)
Did anyone else read an article in the Independent on Saturday regarding a new service offered by Kwik Fit called Car Scan whereby they will give your car an extensive check over for £59. It was described in the paper as equivalent of the pre-sale inspections you can get carried out by the RAC, AA etc and as a good thing to do as your new car warranty comes up for expiry to see if there's anything wrong which you could/should claim for under the warranty before it expires. -
Ford Focus - Used car fault 2 days into ownership. What do? 13 Oct 2015 (Forum)
Having only a 6 month warranty on the car, what do I do? Take it back and ask for repair (hoping they solve it) or reject the car and get a refund as I cannot afford the car to pack up after the 6 months if it's related to the current fault. -
Audi A4 - Accident damage - main dealer or approved repairer 4 Aug 2014 (Forum)
I'm hopeful that this will be paid for via the third party's insurance not mine but am not certain at the moment. Car is still under manufacturer's warranty but I am advised that using non main dealer won't affect this. My experience of 'approved' repairers is dire with previous examples of poor fit and finish. -
Nissan Micra - 2011 Nissan Micra clutch failure 7 Oct 2014 (Forum)
I've owned an 11 plate Micra for seven months which has been excellent small car, until now, when the clutch has failed at 24,000 miles. Is this common as I have had a clutch fail at 54,000 miles, which is expected, but not 24,000?. It's not that I ride the clutch and also try to use it as little as possible in heavy traffic. -
Warranty work refusal after insurance claim 11 Aug 2012 (Ask HJ)
In August 2007 the bonnet of my Volvo XC70 was written off by a large tree branch brought down by a high lorry travelling in the other direction. My insurer,... -
Which family SUV for commuting and long holiday trips? 6 Apr 2013 (Ask HJ)
In looking to change our car (a 2003 old shape Volvo V40 2.0i turbo Sport Lux). We have been considering the KIA Sportage 1.7 CRDI 2 or Hyundai ix35 due... -
Are German cars reliable? 2 Dec 2014 (Ask HJ)
I saw this article (http://www.honestjohn.co.uk/news/company-cars/2013-11/bmw-and-audi-top-reliability-survey/), which suggest that German cars are fairly... -
Brain drain 10 Jan 2009 (Ask HJ)
I have been an avid reader of your column for some time, but never thought that I might have the misfortune to need some of your expert advice, but here... -
Diesel, Hybrid, or other? 5 May 2011 (Ask HJ)
I currently drive a 2005 Vauxhall Corsa 1.2 SXI, I'm looking to get a new car and I'm keen to get the best economy possible. I'm not fussed about aesthetics.... -
Who should I get to insure my new Mazda CX-5 4 Sep 2013 (Ask HJ)
I have a brand new Mazda CX-5 2.2d Sport Nav, due to be delivered in the next couple of days so a couple of questions please? a) Regarding insurance... -
What Car Depreciation Index 29 Apr 2004 (Forum)
I'm about to start looking at a replacement for the 8yr old Audi and at face value it looks like just what I need to help me decide between sticking with older prestige models that although the depreciation is much lower, run the risk of a big repair bill (as I've just had with the Audi) or putting my motoring budget more towards funding depreciation on a much newer used car but having the protection of a car still with a good chunk of warranty and lower probability of hefty repairs. -
Leaky BMW 3 Series convertible 3 Oct 2013 (Ask HJ)
I bought a used BMW 3 Series convertible in February and have had continuous issues with water ingress. I took it back to the dealer, who ‘fixed’ it with... -
Which fun car do you recommend for a daily 30-minute commute? 13 Jul 2013 (Ask HJ)
I would appreciate your recommendation of what car to get. I have between £6000-£8000 to spend on a car. I am 24 years old and do not have a no-claims... -
A Class, D Grade 26 Sep 2009 (Ask HJ)
About a year ago I helped my student debt-ridden daughter buy a 1999S A Class Mercedes, which looked in very good condition, from what we thought was a... -
Banger explodes 27 Mar 2010 (Ask HJ)
I recently bought a Rover from a dealer in Peterborough. It was a used car and one that I could afford. My husband and I test drove it for about 5 minutes... -
Hyundai Getz - What to buy 8 Sep 2013 (Forum)
Another concern is that the Getz has been under used which is not good for a car. Is the getz still worth considering? -
My Ford C-Max's clutch needs replacing at just 24,000 miles - is this to be expected? 16 Jun 2010 (Ask HJ)
After having a foul smell appear in my '08 1.8 diesel C-Max I have taken it to a Ford dealer for inspection. I have learnt tonight that it may be the clutch....

