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• excess on the road 16 Nov 2006 (Forum)
  I consider his behaviour as socially odious for the same reason why people don't like 4*4's. That is we consider a parking space as a right and we try to provide one for every car on the road. Thus letting 2 people park in an area is more than twice as valuable than letting 1 person take up 2 parking spaces. The person taking up 2 parking spaces is preventing someone taking their 'rightful' parking space.
• Automotive: The Right Tool for the Job 4 Nov 2005 (Forum)
  Nothing to discuss but I thought this might give some amusement on a dull,wet Friday.I must credit it to Peter Egan via swapmeetdave.com. Hammer: Originally...
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  How can you be so dismissive of the problems caused by the emissions upgrade? 1 Apr 2017 (Ask HJ)
  How can you be so dismissive of the problems your readers are reporting shortly after implementation of the VAG emissions upgrade? We know that soot increases...
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  Legal position with car bought at dealer but has suffered catastrophic engine failure 30 Dec 2012 (Ask HJ)
  My Father-in-Law (a 79 yr old OAP) bought his Grandson a second hand car from a local dealer in Aug 2012 so that he could get to his University placement...
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  Industrial fallout on Skoda Octavia 15 Jun 2015 (Ask HJ)
  We bought a new Skoda Octavia Estate in September 2014, and when we went to collect it we noticed it had small marks (dirt / drops) all round it. We pointed...
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  We were ripped off with a clocked, faulty car - what should we do? 13 Jun 2010 (Ask HJ)
  We bought a car with our wedding money about seven weeks ago from a dealer. We found the dealer to be very nice and we test drove the car, and although...
• Experience of CRA 2015 and Section 75 CCA 22 Jul 2019 (Forum)
  To do that I would need to get the watch back and have an independent assessment carried out which Barclaycard would pay for. But I saw a possible problem immediately, by asking for the watch back would I be risking my rights under the CCA  legislation. The man at Barclaycard said I would but it would have to be my decision. He tried to explain that there is a conflict between the CCA and CRA which can cause issues (but I have found no evidence of this on the web).
• Citroen Xsara Picasso (2000 - 2010) - 04 1.6 Hdi Non-starter P0087, P1113, P1351 19 Nov 2012 (Forum)
  I disconnect the battery and charge it between attempts. I don?t know what to try next, someone please point me in the right direction.
• Ford Focus - Rejection of car 23 Apr 2012 (Forum)
    The garage is refusing to accept our right under the SOGA to a full refund so the dispute just seems to be dragging on and on no matter how many times we contact them or go up the line to their parent company pendragon, our letters are all completely ignored.
• Priu$ Worse Than Hummer 22 Mar 2007 (Forum)
  It seems like a great energy efficient and environmentally sound car, right? You would be right if you went by the old government EPA estimates, which netted the Prius an incredible 60 miles per gallon in the city and 51 miles per gallon on the highway. Unfortunately for Toyota, the government realized how unrealistic their EPA tests were, which consisted of highway speeds limited to 55mph and acceleration of only 3.3 mph per second.
• Tools 10 Feb 2002 (Forum)
  Some claim the Right Tool is always found after the job for which it is required has been completed.
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  Why won't Motor Codes help with a serious Mercedes-Benz rust issue under warranty? 10 Aug 2013 (Ask HJ)
  This is the response from Motor Codes regarding the premature rusting of my Mercedes-Benz E-Class that has not been rectified under the Mercedes-Benz 30-Year...
• The unethical & deplorable actions of 2 companies 20 Mar 2018 (Forum)
  The only thing I am looking for is me being placed back into the position I was in before the accident occurred.  Large organisations such as YY and XX need to be held to account and understand what is right and what is wrong when it comes to the consumer.  Should we continue to allow these unethical practises to go on, or should action be taken to protect the consumer? Signed off by me.
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  I believe a have been mis-sold a car - do I have any rights? 6 Jan 2017 (Ask HJ)
  Three weeks ago I purchased a used Ford C-MAX from a local dealer. The part exchange vehicle was a 1.6-litre Ford Focus with a 125PS petrol engine and...
• Audi RS4 - Faulty RS4 out of 9 months in the garage for 4 31 Jul 2010 (Forum)
  Bearing in mind, Hull Audi have not been involved in the issues since March, they dont know the full range of problems I'm still having. I said, the car is faulty, and Audi have had multiple chances and 4 months+ out of 9 to put it right, I want a refund. Please can you assist and or advise me? I am in a desperate state. I want a refund, even though   I love the car!
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  What are my chances of claiming against the dealer who sold me a faulty Jaguar XJ? 1 Jan 2017 (Ask HJ)
  I bought a 2012 Jaguar XJ for £15,500 from a small dealer and it had done 111,000 miles. Took it for a service and cam belt (which I knew it would need)...
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  Car rear brakes seized within 2 months of purchase in warranty - who is to blame? 24 Dec 2013 (Ask HJ)
  We bought a car from a small garage in November. Before we got the car it needed an MOT and service, which the garage did for us as part of the deal of...
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  Irreparable damnage 25 Jan 2010 (Ask HJ)
  I work within the car body repair industry and you are right in branding it a semi-legal rip-off. It is becoming virtually impossible to run a car body...
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  Separate featurette: 3 Oct 2009 (Ask HJ)
  On July 25 2009, you answered a letter by P.M. of Kineton who had received a "penalty" for overstaying while parking to eat at McDonalds. You advised the...
• Warning for Rattle: how to do it, how not to do it 14 Feb 2010 (Forum)
  My nine-year-old Plymouth slant six may not have been an inspiring vehicle, but it was a superlative consumer product. On the phone Herb Broadway of Broadway Auto Parts in Trenton, New Jersey, had mentioned an Oldsmobile for $85. But the car outside his house was a bland white 1964 six-cylinder Plymouth, the sort of car William Burroughs called a "faggot Plymouth".