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My Vauxhall Meriva has a power steering fault -what should I do? 21 Jan 2017 (Ask HJ)
I have a 2009 Vauxhall Meriva 09-plate 1.4 Active with 38000 miles. The power steering fault has just started on my car and is so scary I got in touch... -
Problems with charging C-Class hybrid 16 Jul 2016 (Ask HJ)
I purchased a new Mercedes-Benz C350e in March. Within a couple of months I experienced problems charging the hybrid battery. The dealer has told me that... -
The car I recently purchased has several faults - what are my rights? 8 Nov 2021 (Ask HJ)
We’ve purchased a 2019 Nissan Qashqai and in the 10 days we've had it we've had a number of problems with it. We had tyre pressure warning light come... -
Do tyres wear more quickly on EVs? 17 Jun 2025 (Ask HJ)
I bought my Skoda Enyaq from a Skoda dealership this year with 7400 miles. A 12V battery issue meant a return to the dealer and to my shock they recommended... -
Should I hold my CVT gearbox on the brake? 20 Jan 2025 (Ask HJ)
Having replaced the earlier model we now have a Jazz CVT which does twice the mpg on narrow hilly Cornish lanes. I drive as economically as I can but wonder... -
Can you recommend an electric SUV? 4 May 2022 (Ask HJ)
I am contemplating changing my large automatic SUV vehicle to an electric or plug-in hybrid. I don’t quite understand the cost of charging compared to... -
What tracker systems do you recommend? 20 Aug 2019 (Ask HJ)
I am buying a 2016 Range Rover Sport and my insurers say I must have a tracker fitted. Is there a way to check if it already has one? Do you recommend... -
I want a small/medium SUV as a company car but I would like the BIK to be £4000 maximum per year - what do you suggest? 29 Jan 2017 (Ask HJ)
I want a small to medium SUV as a company car but I would like the benefit in kind to be no more than £4000 per year. My mileage is approximately 15,000... -
Focus 1.8 TDCi injector problem 3 Nov 2015 (Ask HJ)
I just bought a used 57 plate Ford Focus 1.8 TDCi. I had it serviced and the guy said that the injector has a bit of a leak and the seals need to be replaced... -
What is the likelihood of the DVLA revoking a penalty for not declaring SORN on my Sierra XR4x4? 18 May 2013 (Ask HJ)
Since 1990 I have owned a 1988 Ford Sierra XR 4X4 that I used for many years in connection with my business. Consequently, I showed my office address as... -
Why is the Trafficmaster system being retired? 5 Dec 2012 (Ask HJ)
In 1998, we purchased a silver Vauxhall Vectra which had a built-in Trafficmaster, which advised of road conditions ahead. This was especially effective... -
Small fault, possibly large bill, who should pay? 13 Nov 2011 (Ask HJ)
My Toyota 2008 25000miles bought from independent dealer 1st Sept 2011 We had a problem with our 2008 Yaris 1.3 SR within the 1st week of ownership... -
Are accident management companies pushing up insurance premiums? 15 Aug 2011 (Ask HJ)
I was interested to read your letter headed ‘Decline and Fall’ in the DT dated Saturday 13 August. I had an almost identical situation arise as MM of Hawick... -
My Chevrolet Lacetti is suffering from an engine problem - can I return it to the dealer? 14 Jun 2010 (Ask HJ)
I bought a 2006/ 06 plate Chevrolet Lacetti 1600 4 door saloon from a reputable dealer local to myself. It had a genuine mileage of 14,000. Seven days... -
Do cars not have a wheelbrace and jack anymore? 26 Feb 2024 (Ask HJ)
Cars haven't had a spare wheel for a long time. But I have just got a new Renault Austral. It has no jack or wheel brace. The dealer told me I shouldn't... -
How are PCP balloon figures calculated? 8 Aug 2023 (Ask HJ)
How do car dealers decide on the figures when offering a PCP deal? How much depends on the length of the contract, the value of the car and agreed mileage... -
Audi A6 air leak - how can I fix it? 17 Mar 2014 (Ask HJ)
My Audi A6 2.5 TDI takes ages to start. I suspect air in the fuel line. Any ideas where this might get in and any tips on fixing it? I -
Can I reject a used car because it has MoT advisories? 28 Jun 2023 (Ask HJ)
I bought a Nissan Qashqai from trade centre on HP as well as part exchange, I was told it had passed the MoT in April but did not receive the certificate.... -
I discovered our privately bought van has accident damage - what are my rights? 9 Apr 2023 (Ask HJ)
I bought a used van privately in October 2022 (5 months ago). It has developed several faults during that time which I have put down to bad luck and had... -
Audi A6 Avant blowing white smoke 29 Jul 2016 (Ask HJ)
I recently bought a 2007 Audi A6 Avant 2.0 TDI. It had previously been sitting idle for a month or two, but drove fine on the trip home. However, after...
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