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  • Petered rack man 14 Mar 2009 (Ask HJ)
    My neighbours (who are both old age pensioners) purchased a new Vauxhall Meriva in 2004 from a local franchised dealer, who has carried out all subsequent...
  • Toyota RAV4 - Advice on Part-Exchanging My 2008 Honda CR-V for a 24 Aug 2024 (Forum)
    Hi all!  We're in the process of buying our first second-hand car and could really use some advice. We've put down a refundable deposit on a 2017 Toyota RAV4 2.5 VVT-i Excel AWD with 48,000 miles on the clock (in grey). The car is priced at £17,500. We visited the dealer to inspect the car and found a few issues: - There are some chips and paintwork problems, plus a bit of rust on the metal step to get into the car.
  • Any - After market warranties. 6 Sep 2017 (Forum)
    About eight years ago, I  bought an aftermarket  mechanical  breakdown warranty  to cover our car and have had it ever since. Over that time it's probably cost me 2 grand in premiums, and I’ve claimed on two occasions, for different cars,  a total of about 100 quid after deduction of the excess of £75.
  • Negative Equity 9 Jul 2005 (Forum)
    Hi Folks, I'm writing the following thread for one of my friends who is having a bit of a problem with negative equity on her car. If the thread is not in the correct place can one of the mods move it thanks! Ok, heres the story. she wants to buy a new car and the garage she wants to buy the new car from have gave her a breakdown of costing as follows:- Basic Cost of New Car 8092.00 Metalic Paint 325.01 Discount -1182.00 Registration Fee 38.00 Fuel 20.00 Tax 105.00 Short Fall Insurance ???
  • Now an MR-2 11 Jul 2001 (Forum)
    Having re-read some magazine tests and HJs car-by-car breakdown I'm getting the feeling the MR-2 might be the better drivers car and I think it looks better and will be a bit more exclusive than an MX-5 Spoke to a Toyota dealer today - has delivery of 2 weeks as a possibility and started to sugest we negotiate on price when I mentioned imports - threw in air con for free as well.
  • Mixing part worn and new tyres ruined my car - is the tyre fitter liable for not warning me? 27 Jul 2017 (Ask HJ)
    My 2011 Nissan X-Trail recently had the front wheel misalignment corrected and two new Avon ZX7 front tyres fitted at my local branch of a national tyre...
  • Audi diesel fuel contamination - what should I do? 6 Oct 2013 (Ask HJ)
    My Audi A3 1.6 TDI has been off the road for two weeks, pending an investigation into a breakdown where injector failure was cited as the reason. The dealer...
  • Why aren't people forced to wear high visibility clothing when on foot on the road? 24 Mar 2012 (Ask HJ)
    After a couple of incidents I witnessed this week it is so clear to me of the benefits of always wearing high visibility jackets at a breakdown situation...
  • Merc ASSYST oil change recommedation 16k miles, should I do interim changes at 5k intervals ot 8k? 17 Jan 2011 (Ask HJ)
    I recently took a chance on a high mileage 07-reg Mercedes-Benz E-Class 280 CDI (103k miles at three years), based on your hypothesis that oil degrades...
  • Why doesn't anyone make a V6-engine family car any more? 31 Mar 2012 (Ask HJ)
    I am looking to replace my car in 2012. I currently have a 2004 MG ZS 180 five door which has covered 255,000 miles and has been a brilliant car in its...
  • What's causing a 'tappet' noise from the engine of my 2003 Volkswagen Polo? 11 Aug 2010 (Ask HJ)
    My 2003 Volkswagen Polo has 18,000 miles and over the last 5000 miles has developed a tapping noise from what I thought was the valve gear, as it sounded...
  • Do you have a lot of complaints about faults on the KIA Venga? 20 Jun 2010 (Ask HJ)
    I wrote to you some time ago about my KIA Venga diesel smelling of fuel in the cab. I've done 4500 miles in it now and it is still happening, though not...
  • His and hearse 18 Apr 2009 (Ask HJ)
    Last July, on our way to a funeral (me on crutches, he the named driver of my little Arosa), we got stuck in a traffic jam in Sudbury. We found a route...
  • SEAT Ibiza ST - Service actions - advice/opinions 21 Jul 2017 (Forum)
    What about the lipped discs - does this mean they need replacing too? I was in a rush when collecting the car so didn't get chance to ask them but am conscious that, whilst I trust this place to an extent, its in their interests to recommend extra work. Greatful for any thoughts.
  • Rover 75 non start 27 Oct 2015 (Forum)
    I had to leave the engine running for an hr whilst I found a garage and then drove about 15miles. I got to the garage and tried to restart the car - started first time!! The garage has just rang me this morning saying it started first time from cold and cant find a problem. Does anyone have any ideas as to what it might be...i've got about 1000 miles to do next week and cant afford for it to let me down altogether.
  • renault megane - Renault Megane - Broken again 14 Nov 2011 (Forum)
    Today my engine light came on (due to the camshaft sensor) and also my ABS light which I'm hoping is just low brake fluid as I really can't afford to fix the brakes again. Am I just super unlucky or is the Megane possibly the worst car ever made? Do any other owners have similar issues or others I haven't encountered yet so I can look forward to my next breakdown?          
  • Ford Focus (1998 - 2004) - 02 1.6 question on replacing Oxygen sensors 23 Dec 2008 (Forum)
    Hi, My engine warning light recently came on. I took my car to my local garage (not Ford branded) for them to diagnose what was wrong. They have told me both Oxygen sensors have failed. One suspected open circuit, the other suspected short circuit. They advised total cost of repair would be GBP350, including VAT and cost of diagnosis.
  • Ford Focus (1998 - 2004) - 2002 1.9D Not hot air 19 Dec 2008 (Forum)
    Do people think it is the heater matrix etc? I've booked it in for next tuesday. I don't know a great deal about how cars work, so would like to be clued up a bit beforehand (though I do trust the garage). Thanks for any help.
  • American import 22 May 2008 (Forum)
    c) duties - this will be a business vehicle - so VAT will hopefully be reclaimable. What about the duty - is it 10% for a pick up, like a car ? d) Will leaving it there for 6 months lead to any savings ? e) Vehicle ( Ford ) carries a warranty till 2008 - I am giving up on it , but is there a way of claiming in the event of failures / breakdowns ?
  • Suzuki - New AA Warranty Catastrophe Cover: is it worth it? 8 Feb 2008 (Forum)
    cover. Costing £8.99, rather than the regular £25 a month, it is intended to provide major mechanical breakdown repairs, but carries a higher excess of £300. Costly problems flagged up by the AA include automatic transmission and cam belt failures. ?It?s the costly threat of a broken gearbox, failed engine or other catastrophic problems that most concerns people when they take out insurance,?
 

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