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• Car Insurance EXCESS question 28 Jul 2021 (Forum)
    Just been surfing the comparison sites for good car insurance deals-interesting. Questions plse. I see that there are two excess options- a compulsory and a voluntary. So if the compulsory excess is £200 and I also opt for a voluntary excess of -say-£250--then I have to pay the first £450 of any claim-yes?
• Ford Galaxy - Air con recharge issue 13 Jan 2011 (Forum)
  I have a Ford Galaxy, 2000 V reg, 2.3 zetec. I recently had a breakdown recovery van take my car to its garages due to a problem with the Compressor. This was replaced and the air con was re-charged. Since then I have heard a hissing (similar to an aerosol) sound from the passenger footwell.
• Toyota Yaris (1999 - 2005) - 03 1.4d drive shaft query 13 May 2009 (Forum)
  , my chances of getting a contribution from toyota towards the costs( always been serviced at a toyota main dealer and only 53 miles?? and how safe is it drive ( i appreciate hard to tell unless you hear the noise) . on the car by car breakdown for a yaris it does mention its a point to look for when looking for possible faults just wondering how common it is?. thanks andrew
• Volkswagen Passat (2001 - 2005) - Passat 2.0 20v-warranty claim advice 27 Nov 2008 (Forum)
  Hi all, With perfect timing for xmas my 2003 passat has decided to have a strop and breakdown. Much clattering from the front of the engine and a VW specialists diagnosis of sheared viscous fan bolt/bolts resulting in the need for a new fan/coupling, new housing, bolts, pulley etc. Two things - in the BR experience is this something you might expect on a 5 year old car having covered 47K and with full service history?
• Focus wont go in to 5th gear or reverse 7 Aug 2006 (Forum)
  I have put it in to be seen by a mechanic who I know and I have this extended 12 month warranmtry I got off the dealer who sold me the car in April 2006, but am not sure if this would be mechanical breakdown or not. Any of you guys know what it might be and what the cost of repair may be?? Thanks, John
• Toyota Previa (1990 - 2000) - 2.4 petrol Auto transmission problem 8 Mar 2006 (Forum)
  2.4 petrol 1994. Done 160,000 miles without breakdown. New fault as follows. The car has 3 forward gears plus overdrive. There is also a "lock up" mode which engages at 50-60 mph depending on how hard the throttle is pressed. This now makes a nasty grinding noise when it engages.
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  Should you get out of your car to help someone who has broken down on a motorway? 5 Aug 2025 (Ask HJ)
  Yesterday I was on a coach in very slow moving motorway traffic and noted 3 lanes of traffic also moving very slowly in the other direction on the other...
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  Admin fees - are they justified? 15 Jun 2015 (Ask HJ)
  Some dealers are adding an extra fee to the purchase price of their vehicles. At least one of the car supermarkets add an extra £96 as a pre-delivery...
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  A Class, D Grade 26 Sep 2009 (Ask HJ)
  About a year ago I helped my student debt-ridden daughter buy a 1999S A Class Mercedes, which looked in very good condition, from what we thought was a...
• Citroen Berlingo Multispace (1998 - 2010) - Quite fancy one - any tips ? 3 Dec 2011 (Forum)
  I've had a Berlingo Multispace as a hire car a few times, and quite fancy one as my next car. Want an old, cheap one, with a pre-ruined interior and some scratches and dents, as that would suit my style of vehicle ownership. I've read the car-by-car breakdown entry for it - and I know the head gaskets always go on the XUD diesels and with French cars you always want a base model with as little electrical stuff as possible - but I'd be grateful for any other tips or advice peope had.
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  Ongoing Land Rover Discovery problems 6 Aug 2015 (Ask HJ)
  We bought a 59 plate Discovery 4 from a franchised dealer with a 12 month warranty and service pack, approx. 13/14 months ago. The car has suffered from...
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  The cost of repairs to our 2006 Vauxhall Astra is spiralling - what should we do? 4 Jun 2010 (Ask HJ)
  Having saved diligently for a few years my 22 yr old son finally bought himself, last October, a ‘decent’ car (Astra Diesel Hatch 1.9 CDTi 16V Sri 3 door...
• Buying Used - "attitude indicators" 14 Dec 2005 (Forum)
  Just food for thought really - If you're buying a used car (from an independant dealer or privately) how do you know how well it has been looked after. I know there's the obvious stuff, such as service history, and checking the items in the car-by-car breakdown, body condition etc.
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  What do I need for driving in France and Spain? 4 Apr 2024 (Ask HJ)
  We're driving through France & Spain in July. Apart from the obvious, passport, driving licence, insurance etc, what will we need for driving in France...
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  Can I use puncture-resistant tyres on my Honda? 11 Oct 2023 (Ask HJ)
  My car has no spare, nor room for one due the batteries, and I am reluctant to solely rely on the Tyre Slime to get me home. I have been looking to fit...
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  Who is responsible for a bad repair - the RAC or the garage they nominated? 7 Sep 2013 (Ask HJ)
  I recently had to call out the RAC for a breakdown (snapped clutch cable), which could not be repaired at the roadside. As I was local to where I lived,...
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  Why did the RAC offer me such heavy discounts upon cancellation? 10 Jun 2012 (Ask HJ)
  I have been a RAC member since 1981 and received my renewal recently. This quoted £135 with members discount for Roadside and Recovery (personal basis...
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  Unsatisfactory repair 16 Jun 2011 (Ask HJ)
  I bought my Jaguar in March with 3 months warranty (on invoice it just stated these words). Test drove well. Would not start when leaving the dealer...
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  Is this insurance company trying to rip us off by charging for 'sundries' after an accident? 17 May 2010 (Ask HJ)
  My husband hit the front of another car on a mini roundabout. Because he is third party, he said he would pay for the repairs himself. The bill from the...
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  IAM what I am 7 Nov 2009 (Ask HJ)
  I have successfully completed the Institute of Advanced Motorists (IAM) driving course, which, considering that it is almost 40 yrs since I passed my driving...