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Disenfranchised 25 Jan 2010 (Ask HJ)
I have been looking at the web site for an independent car servicing organisation and see that you can have your vehicle serviced by them, as opposed to... -
Can you recommend a rust-resistant car for use on an Atlantic island? 15 Sep 2010 (Ask HJ)
My daughter is going to work on a small island in the Atlantic. It has a subtropical climate and cars there have a tendency to rust due to the saline environment.... -
BMW won't pay for a repair under warranty 27 Mar 2012 (Ask HJ)
In late January I purchased an 04 plate 645ci from a BMW main dealer. It came with a full year's BMW used car warranty. Since then, the car has been... -
Warranty on MINI 4 Jul 2011 (Ask HJ)
Just prior to the expiry of warranty on my MINI Cooper Convertible, the air conditioning failed. The car was due a service and pre MOT check therefore... -
Problem with a recently purchased used car 5 Jul 2012 (Ask HJ)
Bought an Insignia CDTI Elite 160 (used, 2009 58 reg). I have had it for 1 week. The car has started to judder every now and again in 2nd/3rd at low... -
Should I buy a warranty? 14 Apr 2011 (Ask HJ)
I run have a 2005 Citroen C4 1.6 diesel, with currently 84,000 miles on the clock. It's covering approximately 500 miles a week and has so far proven reliable... -
Lifetime warranty question 15 Jan 2010 (Ask HJ)
If I buy a pre-registered Astra from my local franchise, does this cancel the lifetime guarantee, as technically I would be the second owner? -
Can I transfer my warranty? 23 Nov 2012 (Ask HJ)
I bought a 2009 Q5 in August 2012, and took out a Platinum two-year contract with Warranties 2000. Have changed the car in the last 10 days - to an Audi... -
Is an extended warranty a worthwhile investment on a three year old car? 23 Dec 2016 (Ask HJ)
I am considering buying a 2012 BMW 320i with around 28,000 mileage. I have been offered an 18-month warranty with Safe and Sound mechanical breakdown insurance... -
My Vauxhall requires an ABS fault repair but the warranty ran out whilst I was waiting to be booked in. 7 Aug 2010 (Ask HJ)
The sensor light for my ABS in my car has been coming off and on for the last few weeks. I took it to a local garage and they told me to take it to the... -
Buying a used Boxster - is there anything I should watch out for? 3 Apr 2014 (Ask HJ)
I am considering a 2008 Boxster S manual with one owner and full Porsche history. The car has 23000 miles and looks brand new. It will be a second car... -
If I service my new car at an independent garage - will I void the manufacturer's warranty? 29 May 2018 (Ask HJ)
My first service is due September 2019. I have previously used a local BMW Specialist. If I do so with my new vehicle, how do I stand legally with the... -
SEAT warranty - can I take my car to a Volkswagen dealer to be serviced? 17 Mar 2022 (Ask HJ)
I have a SEAT Arona due its first service soon and there is no SEAT dealer near me but there is a decent Volkswagen one. If I get it serviced there will... -
Will having my car serviced outside of the dealer network compromise the warranty? 15 Jun 2021 (Ask HJ)
My wife’s MINI is due for its two-year service. I would like to take it to my local garage, which has given us excellent care. However, am I going to compromise... -
Why don't car dealers give a full year's warranty? 9 Feb 2013 (Ask HJ)
I looked at a Ford Kuga, 4x4, manual box, diesel engine, 2009 model and quite a nice car. The dealer, a main Ford agent, was asking £16,999 with only a... -
Silver service? 21 Aug 2010 (Ask HJ)
My local Mercedes service centre quoted £450 for a B service to my 28,000 mile 2002 C220CDI auto. This seams excessive. Another local servicing garage... -
Fault immediately found after buying used car 2 Jan 2013 (Ask HJ)
I've recently bought a 1.6 Honda Civic Sport only to find when driving it back from the dealership, that one of the engine emissions control systems has... -
My used car warranty doesn't cover lack of smartphone connectivity. Is this fair? 19 Jun 2020 (Ask HJ)
The PCM (Porsche Communication Management) system in my recently purchased 997.2 is quite capable of interfacing with a smartphone, but it doesn't. I'm... -
BMW refused my extended warranty claim 6 Mar 2013 (Ask HJ)
I purchased BMW insured extended warranty last year for my 320d E90. At the end of Jan 2013 my turbo failed and intercoolers needed to be replaced. I have... -
Which city car suits very low mileage use? 17 Apr 2019 (Ask HJ)
Which city car suits very low mileage use?
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