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  Sensor direction - ESP woes 19 Sep 2010 (Ask HJ)
  We have had a problem with the steering column and ESP sensor of our 2008/58 Vauxhall Meriva 1.3CDTI. We bought the car brand new in February 2009. We...
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  Can you recommend a small estate car that doesn't have all the gadgets under the bonnet that cost serious money to repair? 3 Mar 2020 (Ask HJ)
  I currently own a Skoda Octavia 1.6 TDI having bought in used from the main dealer. I have suffered a new clutch and DMF (fortunately under warranty) at...
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  Must my new Mazda 6 be serviced at a Mazda dealer to keep the warranty valid? 15 Dec 2012 (Ask HJ)
  In March of this year, I purchased a new Mazda 6 TS2 Estate from a main dealer and it is now coming up for its first service (12,500 miles). It was suggested...
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  I purchased a car with some minor faults - what are my rights? 19 Sep 2017 (Ask HJ)
  I purchased a Citroen C4 Picasso on 10 August, it's three years old and had 21,000 on the clock. On arrival to my viewing and during the test drive I noticed...
• Astra/Focus/C4? £3.5K used... or brand new? 12 Nov 2009 (Forum)
  It has no ABS, only one airbag, suspension is now worn at 150K... it's had its time and owes us nothing. Intend to Ebay the old car and have funds to hand for replacement. Been looking for a few weeks now and what to get is driving us mad. Thinking of a 2005-on Focus/Astra or a C4.... got to be diesel.
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  Starter car 15 Aug 2011 (Ask HJ)
  My 17-year-old son passed his test very quickly and has saved up for a car. His maximum budget is £2,500. We have scoured local papers and local dealers...
• Main dealer import nightmare 6 Jan 2004 (Forum)
  The original owner who part exchanged the car with us signed a declaration stating that the car wasn't an import but we have since found out from the original main dealer (DEALER 'B') who supplied the car that it was an import.....so you do not have the balance of the 3yr warranty" I've complained to the General Manager at the dealership who has agreed to honour the remainder of my warranty but I am now stuck with an imported car when I was told at the time that it was a UK car.
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  Should a dealer warranty cover a faulty DPF? 24 Jul 2013 (Ask HJ)
  We recently purchased a 2009 Honda Accord Tourer, with 62,500 miles and dealer warranty. After three weeks, the DPF light came on and the dealership sent...
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  Should I buy a car with turbo oscillation? 7 Feb 2024 (Ask HJ)
  I am about to buy a 2018 Astra Automatic. It has low mileage 7500, one owner since new, full service history but my AA inspection has thrown up turbo oscillation...
• Renault Clio Renaultsport - Cam belt failure, out of warranty. 27 May 2016 (Forum)
  The cam belt on my limited edition Clio RenaultSport Gordini has gone causing catastrophic damage to the engine. The garage have indicated it requires...
• What Irritates Me About Dealers 3 Dec 2005 (Forum)
  I always drive a quality car under 3 years old, which I usually buy nearly new either privately or from one of the car brokers now quite common. I dont tend to have much trouble with my cars, but on numerous occasions when I have phoned my local dealer to either ask their advice or a technical question they start by asking me "did you buy it from us".
• Mercedes-Benz A-Class - Lacquer peeling on RED Merc A class 2016 19 Apr 2024 (Forum)
  Ive heard there is a separate warranty or cover on paintwork but im finding it difficult to get a confirmed timescale for that, does anyone else know if there is such a thing? Or have they experienced this with their own Merc? I dont see why i should fork out a couple thousand for the respray of my car just because the paint used by the manufacturer clearly isnt up to the standard i would expect from a premium car brand, even more so the fact had i a car the same age in any other colour this wouldnt have happend.
• Volkswagen Golf IV (1998 - 2004) - Golf clutch faulty 23 Oct 2007 (Forum)
  I recently bought a 03 plate Golf TDI Match from the local car auction . Ex lease car 70,000 miles great condition , full service etc. After a few days use we noticed the clutch was dragging making gear selection a little stiff and reverse was a definate crunch.
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  I drive a lot, what should I buy? 3 Aug 2011 (Ask HJ)
  I want a diesel car because I drive heavily. Which car would you recommend for my driving needs? I do 19000 miles on motorway a year. Currently I drive...
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  Is it really necessary to change spark plugs after 11k miles? 17 Apr 2020 (Ask HJ)
  I own a Mercedes-Benz E43 AMG, registered in 2017 with 10,800 miles on the clock. I booked it in for a service yesterday and was quoted £850. Part of the...
• Mercedes E class 250 cdi 2012 - Section 75 advice 8 Jan 2014 (Forum)
  Asked me to contact mercedes benz Southwest . My question is: I bought used and approved car from main dealer and am I right to expect that this problem should be sorted by Mercedes dealership? If Mercedes Southewest refused to co-operate do I have a chance if I used section 75 and contacted my bank as I used my credit card to secure the car?
• Using an auction agent to buy a car 22 Oct 2005 (Forum)
  I'm looking to buy a nearly new C-Max 2.0TDCi at auction. I've subscribed to ADT's Auctionview service and nearly all the suitable vehicles are closed...
• Leo the Leaf replacement 23 May 2025 (Forum)
  After viewing numerous tatty Leaf’s, and several overpriced Kia Niro’s most with zero history (so no battery warranty) and poor accident repairs, we’ve bought a 22 plate 18,000 mile VW ID3 58kwh Pro Performance Max instead - bring back L/LX/GL etc. Car is mint, approved used and as part of VW’s used car event it comes with two years VW warranty, breakdown cover, a £250 finance contribution and free servicing.
• Bessacar - motorhome problems 8 May 2012 (Forum)
  We purchased a second hand motorhome at considerable cost over 2 years ago.The vehicle is only 4 years old. Dealer who sold us the car refuses to take the car back for resale as the floor has rotted from underneath. He told us that this was a known manufacturing defect,but claimed that the floor did not have a problem when they sold it to us, so it is not his problem.
• Honda Jazz/Fit (2001 - 2008) - 07 1.4 Dealer 'v' Indy Servicing 11 Jan 2010 (Forum)
  My wife has a 2007 Honda Jazz (recently inherited from my Grandad) that will run out of manufacturers warranty in March 2010. We cannot tell exactly how long we'll keep the car and I usually do my own servicing (on a 15 year old discovery). We've never had such a new car before and I have a couple of questions that some of you might be able to help with. 1.