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My used car has had faults since I bought it - will my warranty cover them? 25 Sep 2017 (Ask HJ)
I purchased a used Jeep Wrangler from a dealer for £20,000. They told me the car had been serviced by themselves, including all oil changes. Upon driving... -
Has my local Vauxhall dealer damaged my Zafira? 21 Apr 2016 (Ask HJ)
My 2005 Vauxhall Zafira 2.2 diesel has developed a slight loss in power in low rpm after it failed to start one morning. Diagnostic checks showed nothing... -
Legal claim against well-known fault 2 Aug 2015 (Ask HJ)
My BMW 5 Series broke down last and was eventually recovered. I operate as a Private Hire Chauffeur so my vehicle is my livelihood. The problem is a snapped... -
Autoprotect Warranty 15 Jun 2015 (Ask HJ)
I have recently had a problem with the convertible roof of my Alfa Spider which has now been repaired by Mangoletsi Alfa Romeo Dealership in Knutsford... -
Successful rust claim on my Passat 9 Mar 2015 (Ask HJ)
After reading recent Q&As I contacted my local Volkswagen garage to make a claim for rust bubbling through on both front wing wheel arches. In the HJ advice... -
Problem automatic gearbox in a 2004 Audi A4 5 Dec 2012 (Ask HJ)
I have an Audi A4 Avant 2.5 diesel Automatic, registered in 2004. It has done 157k miles. A couple of times over the last month, when I have selected... -
BMW 120d engine failure at 4 years old (Full service history) 18 Sep 2012 (Ask HJ)
I have a BMW 120d that has suffered a serious internal mechanical failure, as yet not fully diagnosed. The car is full BMWSH and at 140,000 miles. I bought... -
What has caused this engine fault on my 2006 Golf GT? 14 Jul 2012 (Ask HJ)
I purchased a Golf GT 1.4TSI 170 new in July 2006. Last July an engine warning light appeared. It was diagnosed as a faulty timing chain, which was replaced.... -
Why has my Ford Focus' speedometer has developed an intermittent fault? 3 Mar 2012 (Ask HJ)
I have a Ford Focus estate with a 1.8 Zetec engine, registered in 2001. It has now travelled about 75,000 miles with no problems. Recently a fault has... -
They must be choking 19 Sep 2010 (Ask HJ)
4 weeks ago my 2-year-old FIAT 500 diesel engine seized up. On the dashboard it said I needed the oil changing. This did not make sense as it was fully... -
My Ford Mondeo's had a new turbo but still smokes and surges - what's wrong with it? 16 Jul 2010 (Ask HJ)
I have recently had the turbo and actuator replaced on my 54-reg Ford Mondeo TDCi, although I now know that it was only a loose connection within the actuator... -
Oldsworth 3 Apr 2010 (Ask HJ)
All the cars built within the last 10 years seem to look much the same: quite boring except for the classier vehicles. They all seem to need a computer... -
Do I need a special tool to get my 2003 Ford Focus' sump nut off? 9 Aug 2010 (Ask HJ)
My 2003 Ford Focus' sump nut has rounded off. Is there a tool to get the sump nut off so I can replace it? -
Can I claim against the council for speed hump damage to my Volkswagen Golf? 18 May 2013 (Ask HJ)
I wondered if you think it worth making a claim for compensation to a local council regarding damage to my car caused by a particular set of speed humps?... -
Di-saab-ster zone 25 Jul 2009 (Ask HJ)
I am coming to you for some advice as an avid reader of your column. My sister purchased a Saab 9-3 TID Sport (150bhp) in January of this year. From the... -
Garage musing 24 Apr 2010 (Ask HJ)
I was a little concerned to read that a Ford dealership in Bristol had consulted with Ford, and suggested that seized spark plugs could be “smashed out... -
Getout claws 21 Mar 2009 (Ask HJ)
I have seen you recommend Warranty Direct in the past and so covered my SAAB 9-3 with one of their Extra Care warranties. This was renewed in October last... -
Mondeo losing power under acceleration 1 Dec 2014 (Ask HJ)
My 2012 Ford Mondeo (39,000 miles) 140 TDCI is losing power under medium to hard acceleration. When accelerating from 1900rpm onwards the car intermittently... -
Need a car with high suspension and comfortable seats - what do you recommend? 24 Feb 2014 (Ask HJ)
I am in my early fifties and have degenerating spinal problems. I currently drive a 2002 Skoda Octavia Elegance 1.9tdi, with 128,000 miles on the clock.... -
My Volkswagen Golf broke down because the servicing dealer did not change the DSG fluid - is he responsible for repairing it? 3 Apr 2011 (Ask HJ)
I have a Volkswagen Golf Hatch 2.0 TDI GT (Automatic). The car does approximately 500 miles a week and has been serviced every 10,000 miles by the supplying...
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