Legal claim against well-known fault

My BMW 5 Series broke down last and was eventually recovered. I operate as a Private Hire Chauffeur so my vehicle is my livelihood. The problem is a snapped top timing chain, which I have found out by looking at various websites and forums that this is a major fault with this N47 engine, although my local BMW dealer is not admitting to it. The bill so far is being quoted at £6,500 and are now saying it could be a further week before it could be back on the road meaning that I will have suffering £2,000 in loss of earnings. The car has full service history although I will admit the last one is 800 miles overdue. With access being at the rear of the engine I take it that BMW do not expect problems with this and this part should last the lifetime of the vehicle. Do I have a legal case against BMW for this bill more than possibly a gesture of goodwill?

Asked on 2 August 2015 by garvaoman

Answered by Honest John
What happens is that the plastic tensioner/guide eventually wears out and gives way. This should be inspected at services from 50,000 miles onwards, but obviously isn't on cheap service plans. The other factor is breakdown of the oil. Needs changing at least every 10,000 miles. Next time, get a good old Mercedes E220 CDI.
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