Legal claim against well-known fault

My BMW 5 Series broke down last and was eventually recovered. I operate as a Private Hire Chauffeur so my vehicle is my livelihood. The problem is a snapped top timing chain, which I have found out by looking at various websites and forums that this is a major fault with this N47 engine, although my local BMW dealer is not admitting to it. The bill so far is being quoted at £6,500 and are now saying it could be a further week before it could be back on the road meaning that I will have suffering £2,000 in loss of earnings. The car has full service history although I will admit the last one is 800 miles overdue. With access being at the rear of the engine I take it that BMW do not expect problems with this and this part should last the lifetime of the vehicle. Do I have a legal case against BMW for this bill more than possibly a gesture of goodwill?

Asked on 2 August 2015 by garvaoman

Answered by Honest John
What happens is that the plastic tensioner/guide eventually wears out and gives way. This should be inspected at services from 50,000 miles onwards, but obviously isn't on cheap service plans. The other factor is breakdown of the oil. Needs changing at least every 10,000 miles. Next time, get a good old Mercedes E220 CDI.
Similar questions
My engine recently failed due to the faulty degas pipe, I have been in contact with Ford and they have asked for Service History records. I have provided my log book with stamps but they will only accept...
My nearly seven year old BMW 3 Series has suffered oil pump failure and a wrecked engine at 45,000 miles. Do I have any redress against BMW UK or the supplying garage (non-franchise), which I purchased...
I've just had to pay for a new engine for my 2011 Volkswagen Scirocco. The garage found out that the engine had already been replaced before by Volkswagen and that this is a well documented problem with...
Related models
Brilliant ride and handling, powerful and efficient diesel engines, upmarket interior, very safe, lots on the used market.
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer