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I traded in a motorbike with neg equity and my new bike broke down. What do I do? 13 Aug 2020 (Ask HJ)
I traded in a motorbike and the bike I bought had no service history. It broke down in the first week so the dealer agreed to repay a new finance agreement.... -
How does Skoda Finance work and can I end the loan early to save money? 24 Aug 2013 (Ask HJ)
I am buying a new Skoda Octavia for £19,000. The dealer suggests that I fund £9500 using Skoda Finance. The deal is that Skoda will contribute £500 and... -
My Peugeot 307 HDI has a lot of problems. What can I do? 27 Aug 2010 (Ask HJ)
I bought my Peugeot 307 HDI 2-litre diesel just over a year ago and have had nothing but problems with it since I got it. The dealer turned out to be unreliable... -
Buying a new Honda Jazz- price 29 Jun 2012 (Ask HJ)
A main Honda dealer has quoted me the following for a new car. Do you think this is a good offer? Jazz 1.4 ES with metallic paint with a choice of colours. £13,431.00... -
Faulty Ford Focus 18 Mar 2011 (Ask HJ)
I purchased Ford Focus via finance last Saturday. I picked up the car Tuesday and took it back misfiring with the engine management light flashing. The... -
What happens to a PCP agreement on death? 5 Aug 2024 (Ask HJ)
What is the position of a PCP agreement on the death of the purchaser? A relative recently passed unexpectedly and unfortunately BMW Finance have quoted... -
Someone changed the owner of my car 8 Jul 2012 (Ask HJ)
Took my car to dealership who is now being investigated and has went out of business. They apparently said they had title to sell my car because they took... -
Is the industry planning to help people who've got cars on finance but may no longer be able to afford to pay because of coronavirus? 24 Mar 2020 (Ask HJ)
Have you heard if the automotive industry is going to offer any support for people with leased cars? -
What happens to a PCP if the owner dies? 17 Jun 2025 (Ask HJ)
I have happily used PCPs for many years but as I approach 83 and my current PCP is maturing I am concerned that if I suddenly am unable to drive for some... -
Coronavirus has negatively affected my business - can I reject a new PCP because of the situation? 23 Mar 2020 (Ask HJ)
I have a new PCP, less than 30 days old. I got it before Covid19 had massive effects on the UK. I’m self employed and this has had huge effects on my business.... -
Autoquake warranty - what now? 25 Apr 2011 (Ask HJ)
John, As you will be aware Autoquake has been put into administration. Last December I bought a Ford Focus from Autoquake, partially comforted by the... -
Must I continue to pay off the loan on a car I'm scrapping? 14 Jul 2010 (Ask HJ)
I have an old car which has a loan secured against it. The engine has blown up and the car is really only fit for scrap. However the outstanding loan amount... -
Can a speed camera be installed just because drivers speed a lot in the area? 17 Jan 2018 (Ask HJ)
Can speed cameras be installed on a dual carriageway if an accident has not happened along that stretch of road, but simply because of speeding incidents... -
My stepson's car was written off - but he won't be offered enough money to cover the outstanding loan? 24 Oct 2018 (Ask HJ)
My stepson had a fairly low speed accident on a roundabout, where the third-party hit him on the nearside front, while in the wrong lane for his chosen... -
I wasn't told my new car was modified and now I can't get insured - what do I do? 9 May 2017 (Ask HJ)
My son bought his first car, a Hyundai i10 Premium, on finance. The car came with black alloys and a carbon fibre black roof and tints in the back all... -
Dealer won't refund my deposit - what can I do? 11 Nov 2013 (Ask HJ)
I put a deposit on a car subject to a RAC check showing no finance. The check came back showing that finance was still outstanding on the vehicle and I... -
Vauxhall Zafira 1.8 9 Nov 2010 (Ask HJ)
My car is having difficulty engaging in the gears. I bought this car (1999 Zafira) 5 months ago on finance. Can I get warranty on this? -
Expensive Jeep 20 Jun 2009 (Ask HJ)
If you could help, I'd be extremely grateful. In the summer of 2007, my fiance and I bought a second-hand Jeep from an authorised Jeep dealership. The... -
What happens to a PCP or PCH agreement if the car owner dies? 20 Apr 2021 (Ask HJ)
What normally happens in the event of the incapacity or death of someone who has taken out a PCP or PCH agreement? Can it be transferred to a spouse? Also,... -
Should I lease or buy my next van? 22 Dec 2020 (Ask HJ)
I have contract leased through my company a Ford Transit Connect Double Cab - (I have two kids and quite often need to put them in as well as deliveries)....
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