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What’s causing my Vauxhall Astra diesel to judder? 23 Nov 2016 (Ask HJ)
I own a Vauxhall Astra SRI 2.0 diesel. Recently, when starting in the morning, it developed a horrendous shuddering and juddering. It also revs on its... -
Bought a used car - problem with gearbox.I want a refund - seeking advice on legal rights. 6 May 2016 (Ask HJ)
Good day to you Honest John, I purchased a Peugeot 206 automatic for £1200 on 11th April this year.It was advertised as trade,and although the dealer... -
Legal rights over a faulty used car 7 Nov 2015 (Ask HJ)
My son purchased an Audi A4 Estate in November, 2014 from Car Giant. He did so on a HP agreement financed through Car Giant. He also purchased an RAC Warranty... -
Which cars come with a spare wheel? 8 Jun 2015 (Ask HJ)
I am doing some research for a new car sometime next year. At the moment I own a Hyundai i30 Style which I am reasonably pleased with, it’s a 1.4 petrol,... -
Should I replace my Skoda Octavia vRS? And if so, what with? 28 May 2015 (Ask HJ)
I have a 2011 Skoda Octavia vRS TDI (170 CR)Manual Hatch which I have owned car since new. It has now covered 102k (almost) trouble-free miles. I am now... -
Struck by uninsured driver - 12 Jun 2014 (Ask HJ)
My wife was involved in car accident. The other vehicle hit her from behind whilst queuing at traffic lights. She exchanged details with the other driver... -
Incorrect car insurance - is the dealer to blame? 10 Jun 2014 (Ask HJ)
I bought a manufacturer approved used car last week. As part of the deal I was offered seven days insurance cover among other things. I was also contacted... -
U need a used, reliable family car with space for child seats 4 Mar 2014 (Ask HJ)
We have plans to grow our family in the coming year or so from one to two children, and I have just discovered that my trusted 2003 Honda Civic won't fit... -
Why didn't an Audi dealer spot dangerous problems with my 2006 A4? 7 Sep 2013 (Ask HJ)
I own a 2006 Audi A4. I have paid £670 to have a service and cambelt change. I suspected the car’s brakes were in need of some attention so was surprised... -
Dealer didn’t tell me car was involved in an accident – what can I do? 22 Aug 2013 (Ask HJ)
Some 14 months ago I bought an approved used Vauxhall Insignia from a dealer. The car had less than 5000 miles on the clock, with a clean HPI and no details... -
Claim for damage due to pothole denied - is it worth taking it further? 7 Jun 2013 (Ask HJ)
I have an Audi TT and just after Christmas (2012) I hit a pothole one evening which severely damaged a wheel and a tyre, to the point that it was dangerous... -
Why are modern cars issued with different wheel size options? 16 Feb 2013 (Ask HJ)
Although I have given up driving, as I approach my 89th birthday I still have a valid clean licence, having driven and owned a variety of vehicles in a... -
I want my car repaired after a no-fault accident 2 Feb 2013 (Ask HJ)
Royal Mail have admitted liability for driving their lorry into me while I was parked on Wednesday just gone. I called them yesterday morning and told... -
Did a speed hump cause my airbag malfunction and accident? 27 Oct 2012 (Ask HJ)
My wife was driving our six-year-old Ford Mondeo Ghia X Estate along a local road when the driver’s airbag exploded without any impact. The car was travelling... -
Can using the recommended oil in the Land Rover Freelander 2 hasten camshaft damage? 12 Aug 2012 (Ask HJ)
The p/ex value of my Freelander 2 via a dealer makes the economics of selling unappealing, given its low utility of 27,800 miles. Following a substantial... -
Extra 'recommendations' during car service — are they really necessary? 19 Jun 2012 (Ask HJ)
Yesterday I had my Hyundai's 3rd year service and 1st MOT carried out at Halfords. They came back to me with 'recommendations' including: 1. An engine... -
Why does the fitment of non-standard parts count as a 'modification' for Churchill insurance? 10 Jun 2012 (Ask HJ)
A couple of months ago, I sought your advice concerning Churchill Insurance's insistence that my MR2's replacement stainless-steel exhaust was a "modification"... -
Has our Volvo XC60 got a battery fault? 26 May 2012 (Ask HJ)
My Volvo XC60 D5 (205) SE Lux Premium AWD Geartronic was purchased on 24 July 2010. At the beginning of August 2011 I couldn't drive for some eight weeks,... -
11 year old car wearing out. 22 Jan 2012 (Ask HJ)
Our main car, as above has just had its main annual service and I was advised to have additional work at the same time - replacing a faulty offside driveshaft... -
Clause 56 Protection of Freedoms Bill 27 Nov 2011 (Ask HJ)
Clause 56 of the Protection of Freedoms Bill states: "Recovery of unpaid parking charges Schedule 4 (which makes provision for the recovery of unpaid parking...
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