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• Volkswagen Touran MPV (2003 - ) - 05 1.9 door mirrors - whats the legal position 30 May 2008 (Forum)
  Anyway, they keep telling me now that they are waiting for parts from VW (presumably they have just ordered a huge pile on VW warranty and will pocket whats not used), but i've been driving around for three weeks now without adjustable door mirrors and am gettig fed up with the lack of service. So, what would you do in this situtaion.
• Whats a good price for my sisters Micra? 25 Jan 2005 (Forum)
  Hello everyone, my sister is thinking of selling her Micra (once the throttle body is fixed), and i was wondering how much users on this forum thinks its worth. The car is a 1994 L, Nissan Micra 1.3LX, its three door, silver metallic, 85000 miles, its been very well looked after by my sister (sadly she has lost most of the service history in the house move). Its had - 4 new tyres, regular services, synthetic oil changes every 5 months or 5000 miles (which ever comes soonest), its recently had the rear of the car professionally resprayed (paint was slightly faded), the interior is always clean (i used to be a professional valet), its had the known micra problems fixed - including the front cross member, and its just had the original gearbox reconditioned and a new clutch fitted (both have 11 months warranty left), and the car has september 05 mot, and june tax. she has set her sights on a T-reg Clio hence the sale of the Micra.
• Faulty alternator 1 Jul 2003 (Forum)
  At this stage I was not entirely certain whether I would have wanted a new alternator fitted, as I would probably investigated buying a used one whilst the car is so old and the last new one lasted such a short time. Anyway as he had returned the car and seemed to have everything in hand I thought no more of it. This was back in April.
• Mini - ALL - Clock ticking on condition based services 3 Jul 2021 (Forum)
  Despite loyalty (which counts for nothing) my local dealer will not get the job as I've found a franchise £50 cheaper which will fit in with a work trip. But what shoddy treatment, and a stark warning to buy a car fresh off the production line, not having sat around. Yes, we did buy at a substantial discount, but what a sting in the tail. The car has been perfect and faultless, but having a two-tier system (fluids on production and warranty from reg date) is a practice which STINKS.
• BMW X3 - Dealer unable to fix car 30 Jun 2022 (Forum)
  The dealer got this repaired and we noticed over winter that the lights either side weren’t working properly/ in tandem with similar lights in the car. We raised this as an issue within the 12 months warranty, he sent the car back to the garage he’d used to have the panel replaced and they in turn sent the car to mini as they were unable to fix the issue.
• Hyundai Elantra - Is this a good buy? 16 May 2010 (Forum)
  Hence if the previous owner has not taken good care of the coach work, the car may be prone to rust (i think). Also this car was owned and used in Brighton (on the coast). So the sea air could acclerate corrosion, if the body is not well looked after. I test drove the car and like the way it drives.
• Ford Transit - Transit Warranty non-existent ??? 30 Dec 2012 (Forum)
  Anyone else has a feeling that I am getting shafted ? "Date of first registration 30/07/2010, mileage 58000, Vehicle warranty repair was declined by Dagenham Motors on the grounds of "previous problems with the cooling system" and "strange residue in the cooling system". After investigating various options the vehicle was returned to me with the suggestion of replacing the oil cooler, then it was said that possibly replacement of the radiator "will give us a better chance", total bill of £708 was also presented to me with the payment demand ttfor our ivestigative work and time spent on the vehicle".
• Mitsubishi Outlander - Could it be a failed DMF on a SST (Dual Clutch)?? 20 Nov 2020 (Forum)
  But they will charge more per hour if its not under warranty and might immobilise the car into the bargain! I have asked the warranty co. if they have any Mitsubishi dealers/ specialists anywhere in the UK in their network, apparently not..... I'm open to any other ideas as well.
• EU imports 16 Jun 2007 (Forum)
  I therefore wrote to the tv channel concerned , and papers, complaining that we were duped by their publicity. I never got a reply! Eventually I sold the car for a lot less than it was worth and my next car was full retail UK dealer, since I did not want the insurance hassle. Has anyone had a similar experience, since those TV programs easily point the finger at UK dealers/manufacturers, but then ducked the issue later on when it went sour for us following their advice.
• Vauxhall Zafira Tourer 2015 - Two interim services in a row 21 Oct 2021 (Forum)
  Halfords said interim is similar to main. Interim is 50 or so checks and main is 77 or so checks, they offered for me to bring the car back to get additional checks. Motor easy say the interim service the car had this year will not invalidate the warranty. Fine. But I'm worried the car needs a main eq qservice this year. Can anyone advise?
• Car Cost Comparison Calculator 14 Sep 2011 (Forum)
  I’ve used actual available data (MPG, VED etc) and used prices for similar car specs (leather seats, SATNAV etc but not engine size) on Autotrader. This is just a little tool to help in my decision making and I thought to post it as a way of giving back to the forum for the excellent help to me and just in case someone else finds it useful.
• Citroen picasso 1.6 hdi - Injector seals - picasso hdi - damage by garage 11 Aug 2015 (Forum)
  Hi, I am looking for some advise, my car recently started to make a tick tick noise, we took it to the local garage who advised it was the injector seals however this can be a tricky job and quoted us £200 max may come in less depending on the work, the garage called after 2 days to say one of the injectors was stuck and they would have to smash the head in order to get the injector out, at a cost of £780 with a second hand head with 30 day warranty, after calling some other garages we were advised that there should be no reason to smash the head and to get the car removed from that garage so we asked them to put the car back together so we could take it elsewhere, they advised this would not be possible as the car no longer run, we had to tow the car to another garage as it would not even turn over, the other garage removed the injector which now need to be replaced however upon starting the car it was clear the other injectors had been damaged so all 4 needed replacing, the car drove in perfect just with a ticking noise yet came out a non runner, I am unable to prove that the garage damaged the injectors but this is very obvious, how do I stand now as I don't see what I should be out of pocket due to the incompetance of the original garage, sorry for the long post...hoping someone can advise me
• MINI Cooper - Mini DCT automatic 7 Jun 2019 (Forum)
  I understand both cars use a 7 speed DCT automatic box which as far as I can tell is supplied by Getrag. I have read reports of the A class being slow to pull out from junctions. We did test drive the A class but they only had a diesel & I found that difficult to pull out smoothly.
• mondeo tdci - compensation 11 May 2014 (Forum)
  mid april this year i presented my car for mot to be told it had failed on emissisions the scanner they used was not working correctly ? so they done a bleed off test which revealed 3  faulty injectors after they quoted £200. per injector plus fitting i asked if i could source my own recon injectors this was ok with garage i sourced recons which garage fitted the car then failed to start they said recon injectors were faulty so they were returned to supplier they have said that the fuel in injectors had metallic contamination so warranty was void they say that fitter should of carried out a fuel test before saying i needed injectors?
• Chinese Citroen ZX problem... 12 Mar 2007 (Forum)
  Is this something which should have to be done frequently, and above all is it something which we in the UK, or in Europe for that matter, would have to pay for when the car is still under warranty? The dealer tells us that it needs doing every 5000 km. TIA
• E-Class/5 Series or A6 - Advice Please 7 Oct 2001 (Forum)
  Greetings, Hope you kind folk are able to offer some guidance. I have read HJ's comments and am a bit perplexed. We are looking for a used (large) quality car to do approx 12k/year as our sole family car. I had always fancied a BMW 528 or a new shape E-class. Whereas my wife likes Audi A6s (she has ruled out Jag XJ6-8(small boot/rear legroom) & the Lexus GS/LS through looks & size).
• Skoda Octavia - Sold a faulty part 1 Sep 2014 (Forum)
  I took it to the main dealer who diagnosed a faulty pump, quoting me around £1500 for the repair. I shopped around for a better quote a garages I'd used previously and went with the best one I found. The car went in and the pump was changed but unfortunately the problem remained. Diagnostics were unable to identify any further issue but the garage suggested they try a few other other things.
• 22% of 3-year old UK cars fail their first MOT 9 May 2008 (Forum)
  In some European countries, testing and rectifying procedures are separated - should we consider the introduction of independent testing centres? [F] Greig also questioned why so many UK cars fail the first MoT test after just three years when three-year warranties and service agreements are common. "Is it because garages do the MoT test before the three-year warranty service instead of after it, which fuels motorists' suspicion that the MoT is being used to show that the service has been done properly?
• Skoda Yeti Door Lock Failure - Door lock failure 22 Dec 2020 (Forum)
   When finally the discovery of the intermittent faulty lock on the rear passenger door resulted in a visit to Listers Skoda Banbury, it was decided that a new lock was needed at a cost of £323. As the car was not purchased from them (although they had done the servicing) and out of warranty, I paid for the work expecting a sympathetic approach from Skoda UK Customer services as the car had little use and under 30,000 miles and according to Listers a previously unheard of failure.
• VW Tiguan. - I wasn't told that when I bought it -main dealer. 25 Oct 2016 (Forum)
  Hi, less than a year ago I bought a used VW Tiguan for my wife from a VW Main Dealer. Its one-year warranty has a few weeks to go. I hadn't sat in it far less driven it until a few days ago. Boy, did I get a shock! Its suspension is so hard that running over a pebble sends a shockwave up your spine.