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honda frv - air con fault 3 months after purchase 28 Jul 2018 (Forum)
im trying to find out what my rights are under the consumer rights act 2015. ill try and bullet point rather than a huge storey. bought the car in march (snow on the ground then) everything was fine. I commented at the time i couldnt test the aircon because it was so cold independednt inspection dated 6 months previous says aircon was working (not including gassing) weather warms up and i start using the aircon. notice there was a whiring sound when its turned on and revs drop suggesting compressor kicks in. within a week or so this stops so i take it to dealer for regassing that lasted a couple of weeks so take it for diagnosing. condenser and receiever pipe is corroded the car has a 15 month warranty but not covering corrosion used car dealer says 'his legal team' this is classed as service parts so they are not liable. -
Peugeot 3008 - Used car fault after purchase 4 May 2018 (Forum)
I had it towed to the garage i purchased it from and although they haven't given me an estimate on the repair cost, it's obvious from emails and phone calls that they intend to charge me normal parts / labour costs. I've done a bit of research and discovered that the Consumer Rights Act of 2015 states that if the purchase of a car is over 30 days but less than 6 months ago then you have the right to demand the car be fixed at no cost because the law implies that the fault was probably there when you purchased it unless the garage can prove otherwise. -
Nissan Bluebird (1986 - 1990) - 1990 1.8 Head gasket blown 13 Feb 2009 (Forum)
Once the RAC started the engine, tons of white smoke was being emitted from the exhaust, so I think their diagnosis is the right one. Knowing the good history and general good condition of the car, it might make more sense to repair it than spend the repair money on an unknown replacement car. So my question is this. Is there anything else that will likely need replacing (thermostat etc), and how big and time consuming a job is this on a Bluebird? -
I bought a used BMW M4 only to find out it was used as for track days - where do I stand? 18 Aug 2019 (Ask HJ)
I purchased a BMW M4 from my local main dealer last week and after paying a deposit I was advised (salesman said they were obligated to) that the car had... -
Do I have redress on a Subaru Impreza import from Japan that has developed a misfire? 25 May 2013 (Ask HJ)
My problem involves a Subaru Impreza that my son bought through an online Japanese importer. This is a Japanese-based outfit that brings specialist cars... -
We bought a new car and later found out it had been resprayed - is this fraud? 11 May 2013 (Ask HJ)
I bought a new Vauxhall Corsa for my daughter in late 2007. Gradually the paint on the front of the bonnet bubbled and rusted and she rang the dealership,... -
Problem with used car bought privately - what are my rights? 26 Feb 2016 (Ask HJ)
My 21 year old daughter bought a 2008 BMW 1 Series one month ago from a private seller. The car has 51,000 miles on the clock and cost her £5450. She paid... -
MINI Clubman - Dealers selling privately 29 Dec 2023 (Forum)
I'm confident he is a car dealer (seems the account i paid the money into is his trade account as well) so can i reject the car under the 30 days consumer act? The car was advertised as private and i viewed and bought the car at his home address. He did not state he was a car dealer, in fact he said he was a barber! Im not sure if this is a criminal matter as in fraud or a civil matter as in consumer rights act? -
Our newly-bought, used Mazda CX-5 is emitting white smoke - what should we do? 9 Feb 2018 (Ask HJ)
We've recently purchased a 2014 Mazda CX-5 2.0 petrol with 108,000 miles on the clock. On the day of the purchase, we pointed out some white smoke coming... -
2013 VW Passat 2.0TDi - My rights on a second hand car bought from dealer 9 Jun 2018 (Forum)
Would I be able to do the thing where I can demand a full refund within the first 30 days under the Consumer Rights Act or is this particular scenario not entitle me to do that? Any help would be greatly appreciated as I would like to know exactly what I can respond to him with or where I can take this. -
Our Carioca motorhome was to be supplied with the wrong upholstery and by rejecting it we are in breach of contract. Why? 11 Sep 2010 (Ask HJ)
At a recent show, we paid £1000 deposit on a Carioca 746 Motorhome on 16 October 2009 at a price of £40,000 (plus extras of approximately £2000). The van... -
I bought a car privately which turns out to be faulty - what should I do? 29 Jul 2018 (Ask HJ)
I bought a used car through Facebook. On inspection we figured out there was something wrong with one part of car but we were not sure. We offered an amount... -
I was sold a car that was previously damaged - am I owed compensation? 8 Jun 2018 (Ask HJ)
I’m having a nightmare with my local Audi dealer. They sold me a six month old Audi A6 with 7000 miles on the clock. After owning the vehicle for just... -
What can I do if a dealer refuses my request for a full refund? 26 Oct 2020 (Ask HJ)
I bought a 2019 Nissan X-Trail in Feb 2020. The engine management light comes on at random. Two Nissan dealers did work on it but can't find the fault.... -
Are car dealers who operate by appointment only legitimate? 27 Mar 2024 (Ask HJ)
I've heard about car dealers who operate by appointment only and are usually home-based and claims it pre-dates the pandemic/lockdown push to work from... -
My Skoda Karoq shudders in first gear. Is Skoda sorting this issue out? 14 Sep 2020 (Ask HJ)
My Skoda Karoq 1.5-litre shudders in first gear. Is Skoda issuing a fix? -
Is the used car market doomed to collapse at some point due to all the PCP offers? 17 Sep 2018 (Ask HJ)
I can't get my head around PCPs. Are they a brilliant consumer deal or will they destroy secondhand car sales in the future? Is the used car market doomed... -
Will Volkswagen replace the injectors on my Volkswagen Caddy after the emissions fix? 22 May 2017 (Ask HJ)
I've only had my 2010 Volkswagen Caddy Maxi for a month and the fuel injector has gone. The van has only done 77,000 miles. I read somewhere that Volkswagen... -
Is it standard practice for the limiter to be removed during the emissions fix? 6 Apr 2017 (Ask HJ)
Our 2012 diesel Volkswagen Caddy had its emissions fix and, a week later, it refused to start. RAC identified it as the ERG valve. Volkswagen said to bring... -
Our timing belt broke after only seven months - is it the the fault of the dealer who fitted it? 17 Mar 2017 (Ask HJ)
I bought a ten year old Ford Ranger from a dealer seven months ago, with a three month warranty. The timing belt went last week and the dealer's own mechanic...
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