Are car dealers who operate by appointment only legitimate?

I've heard about car dealers who operate by appointment only and are usually home-based and claims it pre-dates the pandemic/lockdown push to work from home, but what are the advantages and disadvantages of these, especially for buying something like a Vauxhall Astra, BMW 5-Series, Toyota RAV4 or a Ford Transit or Volkswagen Transporter?

Are there advantages to these over main dealers and when are they good and bad?

Asked on 27 March 2024 by julholm662

Answered by David Ross
Although some dealers may have operated from home during the pandemic, we would be very wary of anyone purporting to be a dealer operating from a home address. Car dealers are bound by additional regulations in terms of consumer rights compared to private individuals, and it is this additional level of security which is reassuring for used car buyers. We would suspect that anyone operating from a home address is a private individual.
Similar questions
I viewed a car today and it was advertised by a private 'dealer'. However, the V5C details were not that of the dealer and so I queried it. He waffled on about filling in the documents etc etc. I explained...
I've seen a used car I like but I'm curious how the law stands with regards to small traders and the Consumer Rights Act? The chap selling the car I like, places adverts online as a trader but is trading...
We paid £9000 for a used car from a local dealer. That was 14 days ago. We were told it should be ready to collect in 4 days but we have yet to receive it. Apparently a fault was discovered when it was...
Related models
As big and as practical as ever, excellent refinement and ride quality, plenty of modern technology, affordable running costs, five star Euro NCAP rating.

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer