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Legal A’d 18 Jul 2009 (Ask HJ)
We purchased a 2007/57 Mercedes A-Class demonstrator a year ago with 7,000 miles on the clock. We have had the car serviced by the main dealer on the... -
Should a broken button be fixed for free? 7 May 2015 (Ask HJ)
I bought my Mercedes-Benz car less than a year ago brand new from a local dealer. One of the volume buttons on the steering wheel developed some sort of... -
Successful rust claim on my Passat 9 Mar 2015 (Ask HJ)
After reading recent Q&As I contacted my local Volkswagen garage to make a claim for rust bubbling through on both front wing wheel arches. In the HJ advice... -
Car failed after just one month and dealer won't repair - what are my options? 13 Feb 2014 (Ask HJ)
I recently bought a used Fiat Stilo (2002) with a guaranteed mileage of 70,000. The car was sold with a three month warranty, but the dealer never gave... -
First car - what should I buy for my son? 5 Dec 2012 (Ask HJ)
My son is 17 and I've told him that I will get him a car and insure it for a year - but at a budget of £9000 all in. Assuming the insurance is about £4500... -
Toyota Yaris DPF problems 9 Mar 2016 (Ask HJ)
I've had to pay my Toyota dealer £275 to regenerate the DPF and change the oil on my 2015 Yaris diesel. I used Millers longlife ACEA C2 5W30 at the last... -
Thanks for recommending McGard to repair my Volvo XC90's locking wheel nuts. 16 Jun 2011 (Ask HJ)
Thank you for your recent plug for McGard in your Daily Telegraph column. Shortly afterwards my local garage mangled my locking wheel nuts and destroyed... -
Which scrappage scheme should I buy a new car through? 3 Sep 2017 (Ask HJ)
I would like a new car. It needs to be cheap, small, reliable and economical as I drive less than 4000 miles a year. Which cars would fit my requirements? -
Buying a used car - Kia, Ford or Vauxhall? 4 Nov 2013 (Ask HJ)
I am thinking of buying a Kia cee’d a Ford Focus or Vauxhall Astra, all on a 2012 plate, 1.6 diesel and all the base model and average 10,000 miles. What... -
Some questions about servicing my Punto 13 Aug 2013 (Ask HJ)
I have recently bought a Fiat Punto Easy from Desira Norwich,the servicing schedule is every 18,000 miles with an estimated cost of £180. The handbook... -
Vauxhall Corsa - 'mayo' in the breather pipe. 22 Nov 2011 (Ask HJ)
We have an 09 reg Corsa 1.2 that has 62k on the clock. We have had it since new and it has a full Vauxhall service history. At the weekend the breather... -
Ex seption 28 Aug 2010 (Ask HJ)
I am a 74-year old woman, owner of a 1998 Vauxhall Corsa manual 1.4 bought new, which has done about 40,000 miles of trouble-free motoring. I foresee the... -
Who pays for my replacement windscreen? 20 Feb 2013 (Ask HJ)
I bought a Ford Fusion (54 reg) in good condition with the exception of having to return it straight away to have a new coil fitted (car was juddering... -
Clutch fate 19 Sep 2011 (Ask HJ)
We had a new clutch put in our 2002 Ford Focus 14 months ago. The garage sent us out without putting the gear oil/lubricant in, we drove about 14 miles... -
Citroen dealership caught speeding in my car 27 Jun 2012 (Ask HJ)
I have had an issue with my local Citroen dealership where a member of their staff has been caught, without my permission, using my car for personal use... -
Gearbox failure on used car - who should pay for the repair? 21 Nov 2022 (Ask HJ)
My sister bought a 2012 Ford Mondeo 2.0 TDCi with an automatic gearbox for £5150, Less than two months later and 2000 miles covered, the gearbox has failed.... -
Should I use main dealer or independent servicing for my car? 10 Jan 2024 (Ask HJ)
My Skoda Karoq is nearly three years old. I’ve only done 20,000 miles and it’s running well. As car prices have increased considerably in the last three... -
Pricey insurance 6 Sep 2011 (Ask HJ)
Ive not yet passed my test but I have been looking around for months to try and find the cheapest insurance. I am 18 years old in a full time job and I... -
Ford Focus leaking water but deal won't help - what should I do? 25 Jan 2016 (Ask HJ)
We bought our Ford Focus from new 16 months ago. Recently we noticed the footwells and the spare tyre in the bootwell had taken in water. We contacted... -
It's almost impossible to get fuel into our newly bought used car - what's the problem? 4 Aug 2017 (Ask HJ)
My daughter just bought a 2006 Ford Focus 1.8 TDCi from a used car trader. It's only possible to put a trickle of diesel in or else the nozzle cuts out....
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