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Buyer wants to take me to court after private sale 18 Sep 2014 (Ask HJ)
I sold a used car privately that had recently undergone a new MOT. The buyer drove the car 80 miles home and has used the car for approx one month. I... -
Can I reject my faulty new car? 14 Aug 2014 (Ask HJ)
My brand new Mercedes-Benz E300 has suffered a number of faults with the hybrid system, braking down within three days of delivery. The car has been at... -
Can I cancel my contract hire agreement? 5 Aug 2014 (Ask HJ)
I took receipt of a BMW 535 M Sport three months ago. Two days after delivery the in-car computers displayed a "Vehicle Train" notice. The dealership said... -
Stained seats - what are my rights? 18 Jul 2012 (Ask HJ)
I have a new Seat Ibiza. Rain/water from my bag/brolly have wet the seat. It has dried but left water marks on the seating. Dealer and Seat seem to... -
Unsatisfactory repair 16 Jun 2011 (Ask HJ)
I bought my Jaguar in March with 3 months warranty (on invoice it just stated these words). Test drove well. Would not start when leaving the dealer... -
We've had to fix faults on my daughter's MINI Cooper - should the dealer who sold it to us reimburse us? 2 May 2011 (Ask HJ)
My daughter has just bought a secondhand car and has had two or three failures that she only discovered soon after buying the car. The car is an 8-year... -
Bought a faulty used car - what are my rights? 15 Jun 2014 (Ask HJ)
Two months ago I bought a used car for £749 - a 2005 Rover 25. It had covered 74,000 miles and was in good condition with three months left on the MoT.... -
I was mis-sold a pre-registered car, can I claim for the decrease in the vehicle's value? 13 Apr 2018 (Ask HJ)
I bought a new Volkswagen Golf in October 2017 for my daughter. It cost £17,613 from an online broker and came with a written contract for a new car with... -
Insurance by instalments -read the small print 14 Jun 2008 (Forum)
This is approaching the rates for Mafia loan-sharking operations (and the small print also helpfully points out "you have no right to cancel this agreement under the Consumer Credit Act 1974 " ) A quick internet search found him a lower premium and an instalment scheme with a reasonable interest charge but I wonder how many people are innumerate enough to sign up for finance at 65.30%? -
What are my rights after owning a car for 9 months? 4 Sep 2016 (Ask HJ)
I bought a car (09 plate 1.4 Vauxhall Astra) advertised through Auto Trader in November last year. In May/June I went to a trusted garage after noticing... -
Faulty used car - what are my legal rights? 8 May 2015 (Ask HJ)
I bought a car, which less than 2 months down the line has a ruined fuel injector and ECU. I was not expecting such an issue because the engine management... -
Parking sensors won't work - can I ask for a refund? 8 Sep 2013 (Ask HJ)
I bought a new Hyundai ix35 a few months ago from an authorised dealership. As part of the deal, I had front parking sensors fitted by the dealer, as they’re... -
Moanerhome 29 Aug 2011 (Ask HJ)
I purchased a new motorhome in March of this year, top of the range and the company’s flagship model. I have had nothing but irritating problems, including... -
Volkswagen - Consumer Rights Act 8 Jul 2017 (Forum)
In mid October 2015, I took delivery of a brand new VW, from a distant VW dealer, financed on a VW Solutions PCP. It was, and still is, intended... -
Car caught on fire after only having it a few hours - will this be on my insurance or the garage's? 7 Jun 2017 (Ask HJ)
We purchased a small car, for our son's first car, from a small garage for £1500. The next day it seemed to be misfiring, so I phoned the guy. He seemed... -
Oil consumption problems with recently purchased Audi 22 Dec 2014 (Ask HJ)
Last week we bought a 2009 Audi A5 from a dealer. When we collected it the digital oil gauge registered as half full. Over the weekend we clocked up 100... -
I've been had. 30 Jun 2008 (Forum)
Bougt it Nov 07 {typo corrected} from a specialist LPG dealer in {deleted - naming the location is as good as naming/shaming as it wouldn't take a rocket scientist to work out who you're referring to} - do I have any consumer rights left? -
Is this Volkswagen Golf GTi Edition 30 an import? 1 Sep 2010 (Ask HJ)
I went to look at a 2008 57-plate Golf GTi Edition 30 yesterday. It looked like a good car, and as it was end of the month I got a good deal, as I paid... -
Ripoff yarn 1 Aug 2009 (Ask HJ)
I am researching the best course of action for my problem with a car dealer. We are out of pocket in the amount of £2,090. I have reported to Consumer... -
The belt on my newly-bought car broke. Can I refuse to accept the car back if it's replaced? 29 Jan 2021 (Ask HJ)
I bought a 2015 Volkswagen Passat with 55k miles in November 2020 from a main dealer (Ford). As the car was just 5 years old at the time and the timing...
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