Showing results in 
Ask HJ [Show all channels]
Sort by: Relevance | Newest first | Oldest first
-
Bought a clocked car - can I reject it? 19 Nov 2013 (Ask HJ)
I recently bought a used Mercedes-Benz C-Class from a garage. The car was advertised with 28,000 miles on the clock, but when I checked the paperwork I... -
Bought a dud Mazda 6 - what are my options? 12 Nov 2013 (Ask HJ)
I have recently bought a used Mazda 6 from a dealer with three months warranty, but after taking it for a service with a local dealer they advised car... -
Gearbox failure on Volvo XC90 12 Nov 2013 (Ask HJ)
The transfer box on my Volvo XC90 has failed after four years and 46,000 miles. The Volvo dealer has quoted £4000 to fix the car and deny any responsibility... -
Missing service history - what can I do? 1 Nov 2013 (Ask HJ)
I bought a Vauxhall Vectra 15 months ago, which was advertised with a full service history. However, I’ve never received the history from the dealer. I’ve... -
Dealer is refusing to honour car's warranty - what can I do? 12 Sep 2013 (Ask HJ)
I bought a used Land Rover Discovery 3 for £9000 recently. The advert stated that warranty covered the clutch and other components of the car, which was... -
Extended warranty won't pay for fuel pump failure - what can I do? 14 Aug 2013 (Ask HJ)
My second hand Ford Mondeo has suffered a digital fuel pump failure, which has ruined the injectors. I bought the car from a dealer in September and paid... -
Used car failed within five months of purchase - who's liable for the costs? 31 Jul 2013 (Ask HJ)
We purchased a used Citroen C4 five months ago and the car has now suffered a breakdown. The garage have told us the bearings have mechanically failed... -
Should a dealer warranty cover a faulty DPF? 24 Jul 2013 (Ask HJ)
We recently purchased a 2009 Honda Accord Tourer, with 62,500 miles and dealer warranty. After three weeks, the DPF light came on and the dealership sent... -
Smart Fortwo needs new engine 24 Jun 2013 (Ask HJ)
I have a 2010 Smart Fortwo. The car has covered 30,000 miles and has a full Smart history. In March the auxiliary belt went, which in turn damaged the... -
Dealer sold a faulty car - does "sold as seen" apply? 8 Apr 2012 (Ask HJ)
A colleague purchased a 2007 car three months ago from an independent motor trader. Last weekend the engine fell out, causing extensive damage and leaving... -
BMW engine failure three months after purchase 19 Sep 2011 (Ask HJ)
I'm feeling very sick. I've had the car just over 3 months. A few days ago the car suffered dramatic power loss and was running like a tractor. Towed... -
Za fearer 17 Jul 2010 (Ask HJ)
I purchased a 2006 Vauxhall Zafira from a dealer, in March 2010. Mileage 59,000, current mileage 61,000. 1600cc. A flashing engine management light was... -
It’s a stealo 5 Jun 2010 (Ask HJ)
I swapped my 2004 MG Rover for a 2002 FIAT Stilo 1.8 16v Dynamic. The thing is I’ve been completely ripped off. I was told by the seller that there was... -
The in-be-teener 24 Oct 2009 (Ask HJ)
I am 17 years old and I am looking to buy a car. I have found a 1997R Honda Civic that has had 3 previous owners and looks in very good nick. It has done... -
Volvo XC40 burnt out clutch and damaged flywheel - can the dealer make me pay? 28 Jan 2022 (Ask HJ)
I have a Volvo XC40 manual which is eight months old and has done 5,600 miles. I had a problem changing gear and a slight burning smell which went away... -
I bought a Mazda 3 four months ago - a fault has now occurred, can I claim the cost of repairs from the garage? 29 Oct 2017 (Ask HJ)
I bought a Mazda 3 2.2d in June this year. Four months later, the oil pressure light is on. The dealership warranty was only for 60 days. Who do I set... -
What do you think of the new car buying services where the vehicles are delivered to your door? 9 Dec 2020 (Ask HJ)
Every car I've bought in the past from a dealer has been taken for a test drive, to get used to the size of the vehicle or simply to make sure it sounded... -
Faulty BMW Z4 - is the seller trying to fob me off? 30 May 2014 (Ask HJ)
I have recently purchased a second hand 2008 BMW Z4 2.0 Sport with 35,000 miles on the clock and a full BMW service history from an independent dealer.... -
Vectramised 29 Aug 2011 (Ask HJ)
We recently purchased a 2004/54 Vauxhall Vectra 2.2 diesel estate car from a dealer at a cost of £4,200. A nice car and suitable for what we wanted, reliable... -
My 8-year-old Kia has a long list of issues despite being lightly used. Do you agree this is unacceptable? 26 Jul 2021 (Ask HJ)
I own an 8-year-old Kia Sportage that I bought from my local Kia dealer 7.5 years ago with 2500 miles on the clock. Since then, the car has been serviced...
Elsewhere on 
