Vectramised
We recently purchased a 2004/54 Vauxhall Vectra 2.2 diesel estate car from a dealer at a cost of £4,200. A nice car and suitable for what we wanted, reliable for all the family to drive.
An intermittent fault has occurred on the car, it cuts out now and then, at the mildest form it is just a loss of power but the engine management light comes on to record the fault. At the extreme the car cuts out and we lose PAS steering and brakes. Once it left me stranded in the middle of a road. The Vectra has been back to the dealer 3 times now.
The last time he just gave me a part number from eBay and said, "you need this to fix it." I have had a confrontation with this guy and he said, "how much longer do you want me to guarantee the car for?” The car was purchased in April 2011 and the original fault reported 3 weeks after purchase. Each time I complain it takes 2 weeks before he takes it in for a look. We were also put on hold for 2 weeks whilst this guy went on holiday. I took the Vectra to a main dealer for a diagnostic check - they identified the manifold intake as the fault this was repaired at a cost of £452.40 inc VAT. I am on my way to confront him for some recompense in this matter I know that according to the Sale of Goods Act, the item must be suitable for use. I would be obliged for your input on this matter
An intermittent fault has occurred on the car, it cuts out now and then, at the mildest form it is just a loss of power but the engine management light comes on to record the fault. At the extreme the car cuts out and we lose PAS steering and brakes. Once it left me stranded in the middle of a road. The Vectra has been back to the dealer 3 times now.
The last time he just gave me a part number from eBay and said, "you need this to fix it." I have had a confrontation with this guy and he said, "how much longer do you want me to guarantee the car for?” The car was purchased in April 2011 and the original fault reported 3 weeks after purchase. Each time I complain it takes 2 weeks before he takes it in for a look. We were also put on hold for 2 weeks whilst this guy went on holiday. I took the Vectra to a main dealer for a diagnostic check - they identified the manifold intake as the fault this was repaired at a cost of £452.40 inc VAT. I am on my way to confront him for some recompense in this matter I know that according to the Sale of Goods Act, the item must be suitable for use. I would be obliged for your input on this matter
Asked on 29 August 2011 by PS, Sheffield

Your basic rights are that any serious fault with the car during the first six months from date of purchase are taken to have been present or developing on the date the car was sold. So you have until the day of this month that corresponds with the day in April you bought the car. Your rights are here: www.honestjohn.co.uk/faq/consumer-rights/ But please note, if you had a repair made that did not solve the problem you have no right to sue the dealer for the cost of it.
Tags:
faults
legal issues
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