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Is it fair to have to pay a diagnostic fee for a car covered by a warranty? 27 Feb 2018 (Ask HJ)
Our Hyundai dealer wants a nonrefundable £78 diagnostic fee before covering work under the Hyundai five-year warranty. Is this acceptable? -
What car should I buy to transport my disabled mum? 7 Aug 2023 (Ask HJ)
I'm going to have to change my car to help transport my disabled mum. She has been in a Nissan Juke and Skoda Karoq both of which she can get into more... -
What tyre size should I fit? 15 Aug 2022 (Ask HJ)
I bought a MINI clubman in April and have already racked up 10,000 miles so by November I’ll be ready to switch to all-season tyres. The current fit is... -
Which used car do you recommend for family life and towing a boat? 8 Nov 2021 (Ask HJ)
We have a Volkswagen Caravelle as a day-camper and all-round family lugger ,and a MINI. My wife has a new job and will have to visit rural sites in the... -
Can I drive a motorbike if I have a category A on my driving licence? 20 Oct 2018 (Ask HJ)
I passed my driving test nearly 60 years ago and have held a licence ever since. I am aware of the present requirements regarding riding a motor bike,... -
Our used car developed a fault - is the dealership liable or the warranty company? 20 Jul 2018 (Ask HJ)
My daughter recently purchased a 2009 MINI Cooper from a small dealership. At the same time she purchased an extra nine months warranty to the three months... -
My DS3 timing chain is slipping, which is a known issue - should Citroen contribute even though it's out of warranty? 10 Jun 2018 (Ask HJ)
I have been told be a local Halfords garage, where I've had my regular services done since owning a 2014 Citroen DS3, that the noise within the engine... -
Should the dealer repair or should I reject? 10 Aug 2016 (Ask HJ)
I recently purchased a used Citroen DS3 THP 1.6. It is a 2012 (61) model with just 15,000 miles. Unfortunately within 2 weeks of ownership, the EML light... -
Replacing a classic with a modern car - what should I buy? ` 15 Jul 2016 (Ask HJ)
After 19 years of using my Austin-Healey 100/4, I have decided to sell as I can no longer cope without power steering. I want to replace it with a relatively... -
My Audi A1 has a strange engine noise - any ideas? 28 Oct 2015 (Ask HJ)
Would you mind listening to these two clips (if my uploading skills have worked!) https://www.youtube.com/watch?v=lA7RIcJ9Tp0 https://www.youtube.com/watch?v=rObzl7M_NrM Background:... -
Which small cars have a sunroof and plenty of headroom? 2 Mar 2015 (Ask HJ)
Hello John, We're looking to buy a new small car, 5 doors, with an opening glass sunroof. First I thought it would not be difficult to find plenty of cars... -
Can I buy a Honda Zoomer X scooter in the UK? 14 Aug 2014 (Ask HJ)
You did a review of the Honda Zoomer X 110cc a while back, but it is not available in the UK and Honda seem to say it won't be sold here. Is there a way... -
Confused about which car to buy - can you help? 24 Mar 2013 (Ask HJ)
I am one of those guys who do tons of research before buying a car, yet always regret the choice within few weeks. I have owned five cars and it happened... -
Should I buy a classic Nissan Figaro or a Fiat 500? 12 Jan 2013 (Ask HJ)
I have a company car that my 22-year-old daughter can drive, but not after April 2013 as the insurance changes. I am looking to get a fun car (budget around... -
Which estate or large hatchback to replace my Mercedes-Benz A-Class? 27 Oct 2012 (Ask HJ)
I shall soon be changing my six-year-old Mercedes-Benz A180 and was wondering if you could suggest a few options. My main criteria are for low CO2 emissions,... -
What has caused this engine fault on my 2006 Golf GT? 14 Jul 2012 (Ask HJ)
I purchased a Golf GT 1.4TSI 170 new in July 2006. Last July an engine warning light appeared. It was diagnosed as a faulty timing chain, which was replaced.... -
In car cameras 4 Jul 2012 (Ask HJ)
After a few months reading about whiplash fraud and after witnessing two accidents of cars I was following in the last 6 months and in the same period... -
Which cars and vans are manufactured in the UK? 2 Apr 2012 (Ask HJ)
To help provide jobs in the UK and reduce the UK’s negative balance of payment problem we always, as far as possible, buy UK made products. Both our present... -
Can you recommend an economical 4WD vehicle to replace our Jeep? 5 Feb 2011 (Ask HJ)
Our fantastic Jeep is sadly coming to the end of its life. We need to replace it with something equally good in the snow (we live in Scotland). The Jeep... -
Long chainey 23 May 2009 (Ask HJ)
I am after your advice with regards to the best option for long term motoring. I presently drive a 2001 BMW 320d which has 117k miles and has started to...
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