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Why are my tyres cracking? 22 Jul 2021 (Ask HJ)
I purchased a new set of tyres in October 2019 for my Vauxhall Vectra. I've done 1500 careful miles since then, during which I put 45PSI in them (50PSI... -
Can I get PCP payment protection? 7 Feb 2024 (Ask HJ)
If my partner is half way through a PCP agreement and dies, what is the legal/financial position? Is it possible to insure against such a scenario eg payment... -
My car has only covered 1100 miles in the last year, does it still need a service? 23 Mar 2023 (Ask HJ)
I have only travelled 1100 miles in the last year and my service is due, is it worth getting a service? Should I need to get a service so soon? I also... -
I was given a hire car after an accident - am I responsible for the £2784 bill if the other insurer refuses to pay out? 16 Apr 2018 (Ask HJ)
On 8 August 2017, my car was hit from behind while my husband was driving. The other party fully accepted liability. When reporting the incident to Saga,... -
Oil pump failure on Citroen C3 21 Oct 2013 (Ask HJ)
I have an on-going oil leak on my Citroen C3 diesel which despite numerous trips to the dealership has not been resolved. On my last visit I was informed... -
What can I replace my Honda Accord with that offers more space for passengers in the back? 10 Aug 2013 (Ask HJ)
I own a Honda Accord 2.2i-DTEC 150 automatic, first registered in March 2012. To date it has covered 12,250 miles with an average consumption of 44.4 mpg... -
Can you recommend a warranty plan for our 3-year-old Skoda Yeti? 3 Aug 2013 (Ask HJ)
We bought our Yeti 1.8TSI 4WD new in September 2010 and have been absolutely delighted with it. We bought a Monthly Service Plan at £15.57 per month to... -
Buying an economical runabout for £5000 30 Apr 2013 (Ask HJ)
I inquired almost five years ago about what car (second hand so someone else had taken the depreciation hit) to buy for an £8,000 budget I was interested... -
Legal issue - Private car parking ticket 11 Jan 2013 (Ask HJ)
We parked in a private car park run by Premier Parking Solutions but unfortunately our tickets was either displayed upside-down or blew over when we closed... -
Key damaged 7 Apr 2012 (Ask HJ)
The key for my a three month old Mazda 2 Tamura was stuck in the fob so I took it to Mazda where the salesman tried to prise it out of the slot it but... -
Why are insurance companies now asking brokers not to contact third party accident management companies? 4 Jul 2011 (Ask HJ)
You may be interested to know that some insurers have started asking brokers to sign new terms of business agreements agreeing not to contact any claims... -
Suitable tow cars 18 Apr 2011 (Ask HJ)
We used to own a Rover Landrover 3 (from new) but after 3 years and as soon as warranty had run out we changed it for a BMW 5 series touring model 520... -
My 2007 Ford Mondeo has an air conditioning fault that was apparent when I bought it. What can I do? 6 Sep 2010 (Ask HJ)
I purchased a Ford Direct Mondeo 1.8 TDCI on 9 March 2009 (with 12,800 miles). During April, when the weather got warmer, I ascertained the air conditioning... -
Irradiated 24 Jul 2010 (Ask HJ)
I bought a nine-month old Vauxhall Vectra 2.2 litre automatic (mileage 10,000) in September 2004 from main Vauxhall dealer. In January of this year, still... -
Volvontary redundancy 17 Jul 2010 (Ask HJ)
I have had a 2007 Volvo V50 2litre diesel since new (company car) and have covered over 80,000 miles in it. I note that you do not normally recommend this... -
Wise after event 2 Jan 2010 (Ask HJ)
I bought a Mercedes ML 270CDI earlier this year protected by a 6 month ‘Warranty Wise’ warranty. I made a claim in August that has been rejected and they... -
Car declared a write-off – can I sue for costs to repair the car? 29 Jul 2013 (Ask HJ)
Last week I was in slow moving traffic on a motorway and was hit in the rear by a following vehicle. The impact pushed my car into the car in front, causing... -
Why are cars technically uninsured if a window is left open for a dog or child? 21 Jan 2012 (Ask HJ)
I recently renewed my car insurance with a reputable company. This time I took a closer look at the terms and exclusions, and was perturbed by the following... -
Polo chain cam failure 27 Aug 2015 (Ask HJ)
The Polo V (2009-) uses a cam chain which is now seeing more and more failures, and Volkswagen refuses to accept this is a quality problem, despite growing... -
Car seized for no insurance - urgent help needed! 24 Jul 2012 (Forum)
Yesterday his parents took out insurance on the car and tried to pick the car up but the police wouldn't let them as they weren't the registered keeper of the car. Now, they phoned this morning to see whether they could go again with their son so that the owner and driver would be there but they're saying that they refuse to release the car without a valid insurance certificate with the OWNER on it, not just the nominated driver.
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