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  • need Legal avivce citroen c8 12 Jan 2006 (Forum)
    Cars electrics have totally shut down at speed over 50 mph and approaching junctions twice more. Recently power steering shuts down at low revs this has happened four times over last two months. Due to current ice road conditions we have little confidence in the car for school runs on icy mornings.
  • New Alfa 147 Selespeed Fit for Breakers Yard. 23 Mar 2002 (Forum)
    Sometimes it takes minutes to stop the Alarm. 3) Boot plastic gutter trim is not secure at rear edge, and hatch not aligning. 4) Some oil leak benieth the car. 5) Positive terminal battery cover is broken 6) CD Player skips on normal CDs even when car stationary. 7) Front Windscreen washers very poor 8) Power Steering level below minimum 9) Handbreak cable on left is not fitted properly to floor bracket 10) Timing belt cover not fitted correctly, with gap at top, and its loose. 11) Carpeting hanging out of passenger front lower trim 12) Carpeting loose on side of center console 13) Alternator fails to charge battery 14) Only 25 to 26mpg 15) Car uses oil Other problems 16) Rattles from Door trims 17) Rattles from rear seats 18) Rear seats not locking in position 19) Sunroof blind completely missing 20) Where sunroof blind eventually fitted after months, grease, and bad fit. 21) Sunroof fails to open 22) Selespeed Paddles on steering wheel.
  • I was involved in a no fault, multi-car crash - why has my insurance premium increased? 26 Sep 2017 (Ask HJ)
    I was stationary in traffic a few months ago when I was hit from behind and shunted into the car in front. The person in front said there was only one...
  • Ford Focus leaking water but deal won't help - what should I do? 25 Jan 2016 (Ask HJ)
    We bought our Ford Focus from new 16 months ago. Recently we noticed the footwells and the spare tyre in the bootwell had taken in water. We contacted...
  • Ford Mondeo - 2001 Mondeo 2.0tddi - various/related problems? 6 Nov 2010 (Forum)
    That has been replaced and while they took the car out to test it started running lumpy, they got it back to garage and it wouldn't start.  Wouldn't start yesterday, so we towed it home.  After a bit of fiddling about the car we got the car started.
  • My 06-plate Renault Grande Espace suffered an engine failure after I bought it. Will the dealer contribute to repairing it? 30 Aug 2010 (Ask HJ)
    I purchased a Grande Espace 06-plate 2.2DCI for £9999 with a full service history from a well-known internet dealer, plus a three-year AA warranty for...
  • BMW X3 approved used car problems 19 Aug 2015 (Ask HJ)
    I purchased a BMW X3 2007 (59,508 miles) from a BMW dealership in March 2013. The Turbo and Particulate filter failed at 68,424 miles. At 90,000 miles...
  • Can a third party's insurer write off my car 18 Sep 2021 (Forum)
    Being the honest people they are they have now gone back on this and have involved their insurance company. The real fear for us is that we do not want the car to be written off as the value of the repairs will outweigh the value of the car. There are therefore a few questions: 1.If we do not involve our insurance company but allow theirs to inspect the vehicle do they have the power to write off our car?
  • Vauxhall Corsa - Car problems on day of purchase - refund owed? 17 Jul 2015 (Forum)
    So I don't think it will cover this :'( the car does currently work now the spark plug is fixed but I'm worried it will happen again and I'll be left with a massive repair bill/unuseable/unsellable car, do you think I have any chance of taking it back to the garage as the fault was clearly there even if they didn't notice and isnt their fault?
  • Local garage has damaged my car - what should I do? 1 Feb 2015 (Ask HJ)
    I took my car in to a local garage for an MoT and service. During the course of the service the driver window was put down and got stuck. The garage are...
  • Does a missing service affect value? 13 Apr 2014 (Ask HJ)
    I have tested and driven a 2008 Volvo V70 2.4D for sale with 43,000 and an asking price of £9850. The car is in excellent condition, but has missed a service....
  • DSG gearbox issues on Volkswagen Golf 3 Feb 2014 (Ask HJ)
    I am having some serious issues with the DSG gearbox in my 2009 Volkswagen Golf. I was pulling out of a junction and the car started to judder and then...
  • Skoda Fabia 1.4 16V (2006) - Intermittent cutting out whilst driving - 22 Feb 2013 (Forum)
    The car is in good condition otherwise (75000 miles), has been regularly serviced (last service in February). The only (possible) clue is that the car failed to start in January - the repair man couldn't identify the reason behind this, but then found that a slight manipulation of the engine-cover somehow solved the issue(!)
  • bought a car off eBay, have I been a total spanner 14 Apr 2011 (Forum)
    OK, I just bought a car off eBay, unseen. I thought, that's fine, it's paid for via Paypal and it it doesn't run then I have some protection. Well, guess what thhe car wasn't road worthy and the dealer wouldn't fix it or give me my money back.
  • Three quick Qs about selling privately 27 Aug 2006 (Forum)
    Sorry - I know this has been discussed before, but I couldn't find the thread. Believe it or not, two people are interested in coming to see my car tomorrow. I don't have 'any driver' on the car's insurance policy - the people need to show me they have third party cover to drive other vehicles before they get behind the wheel of my car, don't they?
  • Broken car after 2 days of owning it - what are my rights? 25 Jan 2015 (Ask HJ)
    I just bought this car on Thursday, this is my first car I only passed my driving test on Wednesday. I bought this car for 750 it was advertised as 890...
  • When does the warranty start on a new car? 7 Jan 2026 (Ask HJ)
    My wife has just bought a 2025 plate Honda e:Ny1 with 142 miles on the clock which she absolutely loves but we have just found out through paperwork in...
  • I bought a can of petrol but some leaked and the smell in the car is dreadful - what can help? 8 May 2019 (Ask HJ)
    I bought a can of petrol but some leaked out of the cap and the smell in the car is dreadful. What can help?
  • Can you give me some advice on maintenance? 25 Jan 2016 (Ask HJ)
    You recently provided some advice when asked if I should part-ex my 2 1/2 yr old Focus 1.6 tdci Zetec S for a new 1.0 Ecoboost on account of my car's advancing...
  • Can an Austrian car hire company charge over the odds for repairs? 2 Nov 2013 (Ask HJ)
    In July I hired a Skoda Yeti from Europcar, Salzburg airport. On returning the vehicle I reported minor scratches on the front right wing. I believe the...
 

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