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Cooling fan operation 6 Apr 2011 (Ask HJ)
I've been driving my 405 GL since its manufacture. It is a model fitted with air-con. Five years ago I was forced to replace the entire engine. Since... -
Irreparable damnage 25 Jan 2010 (Ask HJ)
I work within the car body repair industry and you are right in branding it a semi-legal rip-off. It is becoming virtually impossible to run a car body... -
Inside infirm nation 25 Jul 2009 (Ask HJ)
I bought a new model Skoda Superb and took delivery on 1st December last year. Model is 2.0 Elegance with the 170BHP CR engine. I live in Welwyn Garden... -
Can I insure my 2003 BMW X5 as a classic? 15 Nov 2023 (Ask HJ)
I live in Enfield where i have to pay ULEZ. Vehicle is currently off road declared SORN, however I want to get the vehicle back on road in a month or two.... -
Do I need to change all four tyres at the same time on a BMW xDrive model? 4 May 2023 (Ask HJ)
We have a BMW 18d. The dealer says although it is an X drive, in normal driving 100% of the power is sent to the front and the rear is only used when extra... -
A dealer won't send my car's documents, so I can't tax or insure it - what do I do? 14 Mar 2018 (Ask HJ)
I bought a used car online. The seller said he was a trader and the car was advertised as a part-exchange, just MoT'd with a one year warranty. I booked... -
I overstayed in a car park, but during a free parking period - can I fight the PCN? 4 Sep 2017 (Ask HJ)
I received a PCN from Parking Eye for overstaying. I paid for 120 minutes and stayed 147 minutes. We planned to pay for any excess when we left by buying... -
I bought a car with cracked, old tyres - should the dealer pay to replace them? 4 Jul 2017 (Ask HJ)
I've just bought a used Porsche 911 Turbo and the front tyres are the originals by the look of them. They've got plenty of tread left, as they've only... -
Unfair parking ticket - what can I do? 5 Nov 2014 (Ask HJ)
I parked in a car park in Stockport recently. I paid my £1.50 at the machine, did my shopping, and left. A week later I received a letter from the parking... -
Unusual rear tyre wear on my Skoda Octavia - is this a fault? 18 Aug 2012 (Ask HJ)
I bought a new Skoda Octavia Estate 2.0TDI CR 18 months ago. I'm very happy except that for the last 6000 miles or so there has been a steady increase... -
Why won't Volkswagen replace my Golf's oxidised alloy wheels? 16 Aug 2010 (Ask HJ)
I bought in November 2009 (privately) a Volkswagen Golf GTI (January 2008) with 9300 miles and a full Volkswagen dealer service history. I noticed, only... -
I'm looking to buy either a new Jaguar XE or a Genesis G70 - which is the better option? 22 Mar 2023 (Ask HJ)
We are looking to replace my car in the next six months and need a bit of your advice. My wife has taken a shine to the Jaguar XE so we have been looking... -
My Ford Fiesta just had an engine replacement - should I cut my losses and trade it in? 27 Oct 2017 (Ask HJ)
My 2014 Ford Fiesta 1.0 Ecoboost has been in the garage since 27 July 2018 and they have now decided that it needs a new engine. This will be done as a... -
Range Rover Evoque panoramic roof cracked when we manually closed the boot - is this normal? 24 Aug 2017 (Ask HJ)
My girlfriend closed the boot of our Range rover Evoque manually, without using the auto button. I was sitting in the driver seat at the time and it made... -
I bought a car that was possibly written off - where do I stand legally? 12 Aug 2017 (Ask HJ)
I've just bought a car on finance. When the company went to change the logbook online, the system wouldn't work. We filled out a form for a new logbook... -
Am I entitled to return my 2012 Volkswagen Golf 2.0 TDI to the dealer after multiple faults occured? 10 Mar 2017 (Ask HJ)
I purchased a 2012 Volkswagen Golf 2.0 TDI Bluemotion that had done 44,000 miles from a Volkswagen used car dealer. Within the first month, I noticed that... -
Can I reject my used car? 17 Oct 2013 (Ask HJ)
I bought a 2010 Audi A8 last year, but have always felt that something was not quite right with it. The problems started under light acceleration, with... -
A learner driver hit me and now his insurance are refusing to pay out - should I take legal action? 12 Jul 2017 (Ask HJ)
I was recently sat stationary at a junction when a third party drove into the back of me because he was waving at another driver in a vehicle in the next... -
Rejecting a car as not fit for purpose 19 Jan 2013 (Ask HJ)
In August 2012 I bought a 2008 BMW 330i from my local main dealer. The car appeared to be in superb condition with around 15,000 miles on the clock. However,... -
My Skoda Superb on a four-year PCP is faulty - should I reject it in case it can't be fixed? 20 Mar 2018 (Ask HJ)
I took out a four-year PCP on a Skoda Superb in October 2017. I quickly realised there was an issue with the gearbox, particularly when changing between...
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