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Do I have to pay for a warranty inspection because the dealership moved the appointment due to coronavirus? 17 Apr 2020 (Ask HJ)
I booked a service, MoT and warranty inspection on a Ford KA on 30 April 2020. The three year warranty is due to expire on 8 May 2020. I have now been... -
I need a hybrid with easy access and removable back seats - what do you suggest? 20 Jun 2019 (Ask HJ)
I have a Ford Tourneo Connect from Motability. I need a similar size (with a back for two pointer size dogs), tall enough for easy access, removable back... -
What's the best grade engine oil to use in my car? 16 Sep 2018 (Ask HJ)
My petrol-engined Toyota Yaris Verso runs happily enough on 5W/30 semi-synthetic oil. It returns about 1600 miles per pint of oil. With 135,000 miles on... -
Why does the turbo of my diesel get so hot? 20 Jul 2018 (Ask HJ)
I own a MINI Coupe 2.0 diesel and now and again I get a smoke smell like burning oil coming from around the turbo. I took it back to the garage and they... -
Debris from a lorry fell off and damaged my car - can I claim off the driver's insurance? 14 Feb 2018 (Ask HJ)
I was travelling down the motorway with a waste carrying lorry in front of me. The top of the container on the lorry was not covered and a piece of rubbish... -
My Mercedes-Benz SLK has had various faults recently - should I extend the warranty? 26 Apr 2017 (Ask HJ)
I have a four year old Mercedes-Benz SLK with 19,700 miles on the clock. I've owned it for a year and it has been covered by a warranty, which has now... -
Should I replace my 2014 diesel Fiat 500 in a couple of years to avoid major expenses? 17 Mar 2017 (Ask HJ)
I have a 2014 diesel Fiat 500 1.3 .I purchased it with 35,000 miles on the clock and have now covered 48,000 miles. At what mileage would it be advisable... -
Why does my FIat 500 handle so badly? 7 Sep 2016 (Ask HJ)
I have recently brought a used (two and a half year old) Fiat 500 with 14,000 miles on the clock from an approved Fiat dealer. The handling on rough roads,... -
BMW 318d N47 engine failure 11 Apr 2016 (Ask HJ)
I have a five year old 318d with a N47 engine that has suffered a cam chain failure resulting in an engine write-off. BMW have offered to cover 50% of... -
New Toyota 1.6 D4D engine - is it reliable? 17 Feb 2016 (Ask HJ)
What is your general opinion of Toyota's 1.6 D4D engine? I hear it is BMW supplied and was wondering does it suffer from any DPF issues? I currently drive... -
New Renault Megane 4 Jun 2015 (Ask HJ)
I'm currently driving a 2011 Hyundai i20 which I have owned for 3 years, I am looking for a change to something a little bigger. There are only two of... -
Skoda Superb - buy now or wait for new model? 5 Jan 2015 (Ask HJ)
I have owned a Skoda Octavia Combi 1.6 Mpi from new in 2006. I have covered 95,000 miles and I have been offered a reasonable trade-in to upgrade to a... -
Why does my daughter have to pay 20 per cent VAT on a PCP lease vehicle, not 17.5 per cent? 26 Oct 2013 (Ask HJ)
My daughter has a vehicle on a PCP from Leasedrive. The three-year agreement finishes on 1 November 2013. They say that she will have to pay an additional... -
What should we replace our Mitsubishi Space Star with? 14 Sep 2013 (Ask HJ)
We have a 2002 1.9 Mitsubishi Space Star which has reached the end of its life. We do not replace our cars on a regular basis and are somewhat out of touch... -
Engine coolant in with spark plugs - what could it be? 11 Jun 2013 (Ask HJ)
I've got a 2005 Ford Focus. A few weeks ago it started juddering and the engine light was flicking intermittently. My mechanic found lots of brown, horrid... -
Why isn't air conditioning maintenance included in my Volkswagen service package? 18 May 2013 (Ask HJ)
I purchased a Volkswagen Passat CC two years ago. Volkswagen has contacted me to remind me of the second year service, which is now due. They also said... -
Why does my insurance company require my V5C two years running? 23 Mar 2013 (Ask HJ)
Last year I received a letter from my insurer threatening to cancel my policy if I failed to send them a copy of my V5C within seven days. I complied and... -
What dictates my service intervals - mileage or time? 8 Nov 2012 (Ask HJ)
My Subaru Forester's service schedule is every 12,000 miles or once a year. My last service after three years should have been the 36,000 mile service... -
When's my first oil change due? 7 Aug 2012 (Ask HJ)
In Jan/Feb you very kindly recommended a 1.8 petrol Yeti to cover our needs. We have just taken delivery as there was a 7 month wait - we selected a few... -
Running-in and fuel consumption 17 Mar 2012 (Ask HJ)
I have just bought a petrol engined car for the first time in more than 10 years as my annual mileage is now only around 12,000. I exchanged my 59...
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