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  What's the best method for fixing a minor scratch? 30 Jul 2013 (Ask HJ)
  My wife had her Volkswagen Polo scratched in a car park recently and the perpetrator left a note. I am keen to keep the cost down in view of his honesty...
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  Car will not start after running low on fuel 17 Jun 2013 (Ask HJ)
  I ran low on fuel recently in my Volkswagen Bora, but now my car won’t start. I called the RAC, who sprayed Easy Start and changed the crank shaft sensor,...
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  Electronic hand brakes - and the point is? 7 Jan 2013 (Ask HJ)
  What is the point of electronic handbrakes? You report that water ingress is a common problem. If it's so common why don't they fix it? I have just been...
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  Condensation on the inside. Why? 24 Nov 2012 (Ask HJ)
  Last year, my 2009 Volkswagen Polo was frozen on the inside of the front and rear windows. I took it into the dealer, and unfortunately the weather wasn’t...
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  What rights do I have regarding my faulty car? 13 Jun 2012 (Ask HJ)
  We bought a new (2011) Volkswagen Polo, within a year it has developed an injector fault, the dealer has fixed the car. What compensation could we reasonably...
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  When do I change the oil in my Golf? 25 Mar 2012 (Ask HJ)
  I have a Volkswagen Golf Match Bluemotion, bought new last August. It has now done 5000 Miles and the service is not due for another 5000 miles or...
• Verdict of the new Skoda Rapid 18 Jan 2012 (Forum)
  From the outside, the Rapid looks like nothing more than a VW with a Skoda nose and Skoda badges. And that's what it undeniably is. However, dig deeper and Rapid proves to be much more than a Volkswagen clone. Yes, some of the shortcomings of the VW remain. These are not the most refined cars to come out of Planet VW, the Rapid doesn't seem to adhere as closely to global build quality standards as something like a Fabia and this car is still nowhere as well equipped as some of the competition.
• 2010 VW Tiguan - Not Sure what to do VW won't help 23 May 2011 (Forum)
  Recently I purchased a secondhand Volkswagen Tiguan from my local dealer at the time I ask for the fitting of cruise control which I was told was available so I went fourth with the purchase after the purchase went through and I took the car away  was told the cruise control unit would be ordered and available to be fitted sometime the following week only to be told 7 days later that due to a problem it was unavailable on my particular model.
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  Short Scirroco journeys 6 Apr 2011 (Ask HJ)
  I am interested in buying a Volkswagen Scirocco 1.4. However, I have to do a lot of short journeys (half a mile or so). Would this damage the supercharger/turbocharger...
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  Where are the 2010 Polo 5-door GTIs assembled? 7 Jun 2010 (Ask HJ)
  Would you happen to know where the new 2010 Volkswagen Polo 5 door GTI's are manufactured and assembled? I have trawled the net but can't find any info...
• 03/53 - Ford Mondeo TDCi or Skoda Octavia TDi 16 Nov 2008 (Forum)
  Can any owners and/or those who have driven these cars give me your opinions? - Which engine is better; the Ford TDCi or the Volkswagen TDi? - Driving dynamics; which one can be swept in to the corners more efficiently? - Cabin experience; which one is the most comfortable to drive? - Reliability; which one is more reliable?
• Failure to give road side breath test & not banned 21 Aug 2007 (Forum)
  She had enjoyed "a large glass of wine" during a business meeting at a Stirling hotel before her Volkswagen Golf was pulled over on the evening of 6 March. She was fined £200 and had four penalty points added to her driving licence." Why no Ban? The question that many would ask is why not banned?
• VW orders build quality review 13 Mar 2007 (Forum)
  From What Car? (story dated today) Volkswagen is ordering a review of its own quality procedures following a series of embarrassing low scores in recent surveys. The move was ordered by VW's new boss, Martin Winterkorn, because he feels any perception of low quality will affect VW's international competitiveness.
• VW Servicing 1 Sep 2005 (Forum)
  This year a local VW independent is quoting £191 including VAT. The main dealer is quoting the following on their website Volkswagen £99 all inclusive full service ... Offer includes: * Oil Filter change * Pollen Filter change * Full inspection of vehicle which includes brakes, batteries, tyres, exhausts, electrics, hoses and cooling system * Free replacement bulbs (except headlamps) * All fluid levels checked and topped-up free of charge 50% off MOT with full Service Which should I choose?
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  Should I replace my 2015 Renault Twingo with a newer car? 19 Apr 2022 (Ask HJ)
  I currently own a 2015 Renault Twingo Dynamique S with 35,000 miles on the clock. I have owned the car from new and it has always been serviced by a Renault...
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  Why is my Volkswagen Passat losing coolant? 27 Nov 2016 (Ask HJ)
  I purchased a 2012 Passat 1.6 diesel in May 2015 from a Volkswagen dealership. In January 2015, the low coolant warning light came up on the dashboard....
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  BMW Runflat Tyres 4 Jan 2016 (Ask HJ)
  I have a BMW 3 Series Touring (320d X Drive) with P7 runflats. I value the security they provide in being able to continue driving, albeit for a limited...
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  Why won't the dealer help with wiring problems on my daughter's Volkswagen camper van? 1 Jun 2013 (Ask HJ)
  You were kind enough late last year to answer my query regarding the larger engine size required to replace a failed engine in my granddaughters 1974 Volkswagen...
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  The dealer who sold us a secondhand Golf is refusing to fix an idle problem - how should I proceed? 21 Mar 2011 (Ask HJ)
  I should be grateful for your advice on the following issue. My daughter bought a secondhand Volkswagen Golf 1.6 SE 2003 60,000 miles for £4,000 from a...
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  Why has the fuel consumption in my car increased? 7 Mar 2024 (Ask HJ)
  After six weeks of my VW Passat standing idle I took it for its MoT, which since then has shown a marked reduction in fuel consumption. My wife's monthly...