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My warranty company won't replace my Citroen C3's catalytic converter - what should I do? 26 Jun 2010 (Ask HJ)
I am the owner of a 2005 Citroen C3. I bought it on 31 January this year from a local garage. At the time of sale I also purchased a 12-month three star... -
Nissan Qashqai engine trouble 7 Apr 2013 (Ask HJ)
To give you the overview: My Qashqai is three and half years old, so only 6 months out of warranty. Full service history with a Nissan dealership. last... -
Recourse to a dealer for a car sold with accident damage? 27 Dec 2014 (Ask HJ)
I purchased a five year old Renault Sport Megane R26R in October 2014 from a well-known Renault Specialist. The car was sold with full service history,... -
I want a new car with enough space for young kids. Can you help me choose? 5 Aug 2020 (Ask HJ)
I want a new car but there's so much choice. I need to transport grandchildren and we live in the country so potholes are an everyday problem. I'd like... -
What checks do I need to make on a pre-reg car that's been sat around? 21 Feb 2018 (Ask HJ)
I am purchasing a BMW 340i Touring from a main dealer. It was first registered in April 2017 but only has 72 miles on the clock and has been sat round... -
Mazda 3 v SEAT Leon - which car is best? 7 Nov 2014 (Ask HJ)
I want to buy a new hatchback to replace my old Vauxhall Astra. However, I can’t choose between the Mazda 3 or SEAT Leon. I also cannot decide between... -
My Mazda Eunos's suspension collapsed after an MoT - is the MoT tester liable? 27 Jun 2010 (Ask HJ)
I recently bought a 14-year-old Mazda Eunos. The car came with a brand new mot and 6 months tax. The MoT was carried out on 20 May 2010 and will run out... -
How do I get rid of minor scratches on my car? 22 Oct 2020 (Ask HJ)
I have a black car and find that minor scratches, which used to be polished out (on oil-based paint) or T-cut could be used, no longer works. I am nervous... -
Ford Kuga power loss 20 Oct 2016 (Ask HJ)
I bought a used (2009 model) Ford Kuga diesel about six months ago. Since then, I've had to take it back to the dealer several times as the power intermittently... -
Hyundai i30 paintwork peeling - who's liable for the repairs? 8 Dec 2014 (Ask HJ)
My son purchased a five month old Hyundai i30 in August 2012 from a dealer. Over the past year several large sections of paintwork several inches in diameter... -
Air bag failure 7 Aug 2013 (Ask HJ)
My wife had an accident yesterday. Her 2011 Toyota Yaris struck a tree, flipped into the air and somersaulted across the road coming to a stop on top of... -
Should we buy a Volvo V50 or an Audi A4 estate? 5 Jan 2013 (Ask HJ)
I was looking at a used Volkswagen Touran but test-drove one and wasn't happy with it. As we are a four-member family, we don't really need seven seats,... -
Electric parking brakes make me uneasy - are they as effective as a handbrake? 30 Jun 2012 (Ask HJ)
I have been looking at the latest Vauxhall cars and to my astonishment they have no handbrake, only a button. To me this is extremely dangerous as I rely... -
What's the cheapest way to source a spare wheel? 11 Oct 2017 (Ask HJ)
My Jaguar XF doesn't have a spare wheel. I would like to buy a 'get you home spare wheel' and jack to go with it. I'm having problems finding one at the... -
The air con failed in my Mazda 2 - why are replacements taking so long? 20 Jul 2017 (Ask HJ)
The air con unit packed up in my Mazda 2 and my local dealer confirmed that the condenser has failed. Due to failures they now have 18 on order from Mazda.... -
Which SUV is best - Suzuki Vitara or Mazda CX-5? 7 Feb 2016 (Ask HJ)
I want to buy a used SUV. I'm interested in the Suzuki Vitara and Mazda CX-5. Ideally I want a 12 month old vehicle, with good comfort and reliability.... -
Please warn your readers that insurance companies will avoid paying claims if they can. 9 Jan 2012 (Ask HJ)
Recently, I helped my lady-pensioner cousin with a claim on her car insurance. She had been a customer for several years with Co-op Insurance Services... -
Is it time to dispose of my car? 6 Dec 2021 (Ask HJ)
I have a 2011 Mazda 2 TS2 which has covered only 29,000 miles. I have owned it since 2014 and am the second owner. I recently had it serviced by a Mazda... -
Discovered accident damage after buying car 28 Dec 2015 (Ask HJ)
Hi, we bought a 62 plate (just over 3 years old) Peugeot 3008 from a local independent dealer 6 weeks ago with 40k on the clock. It was an ex contract... -
I was sold a rotting car - how do I report this? 22 Nov 2021 (Ask HJ)
I found a Hyundai i20 from a large dealer group. A video was arranged, a deposit made and arranged for it to be delivered to a local branch. They advised...
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