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Can I reject a car that does not have a full service history as advertised? 1 Nov 2023 (Ask HJ)
I have recently purchased a car from a National Car Dealership under the distance online regulations. The car was delivered last week just before I was... -
What SUV with decent rear space would you recommend? 17 Sep 2025 (Ask HJ)
Six months ago after reading and watching a lot of reviews, I bought a new Lexus LBX. While it's a lovely car our friends struggle to exit the back seats.... -
Can you recommend a no-nonsense car with lots of space for luggage and passengers? 7 Dec 2013 (Ask HJ)
Having now retired I shall be looking for a secondhand car that will carry four people and luggage occasionally but is not in the big car league. I require... -
Skoda Yeti wiring fault - should I ask the dealer to pay for repairs? 15 Sep 2013 (Ask HJ)
The near side windows, central locking and electric mirrors on my Skoda Yeti have failed, just six months after the car's three year warranty expired.... -
What's the best car cover for a Mini? 25 Nov 2019 (Ask HJ)
My son has a Mini Copper 1992. We need a cover that will protect it over winter although he uses a cover in summer to protect from sunlight. We just need... -
Turbo failure at 100k - should the dealer pay for repairs? 21 Jun 2014 (Ask HJ)
I have a 2009 Hyundai i30 1.6 TDCI, which I bought from a main dealer four years ago.The car has been serviced and MoT'd by the dealer. I have complained... -
Can you recommend a cheap family car? 26 Oct 2013 (Ask HJ)
We’re a family of five looking to downgrade from two cars to one. We only have £8000 to spend and - in order to keep my £155pcm work car allowance - the... -
My fuel consumption is down - why? 19 Jan 2015 (Ask HJ)
I have a 3 month old Mondeo (TDCi 163) - on taking delivery the tank was empty and had to fill up with standard Jet diesel at the nearest garage - this... -
Will the required spec of my daughter's new Volkswagen Golf affect its residual value? 5 Jul 2010 (Ask HJ)
My 23-year-old daughter is about to place an order for a car, and she'd like something economical but sporty and young looking. Her current choice is a... -
What consumer rights does a buyer have when purchasing a classic car from a dealer? 22 Feb 2018 (Ask HJ)
What consumer rights does a buyer have when purchasing an older, or classic, vehicle from a dealer? For example, if the advertisement states that the car... -
Dealer won't pay for faulty car - what are my rights? 1 Jul 2014 (Ask HJ)
We are a couple who are not very car savvy and certainly not mechanically minded. Three months ago, we bought an eight year old Peugeot 207 with 70,000... -
Can I get a refund from the dealership who mis-sold me a damaged Renault Captur? 10 Feb 2017 (Ask HJ)
I bought a year old Renault Captur at the weekend and it appears to be a nice, well-kept car. However, driving it home I noticed what looked like specks... -
Please warn your readers not to let their children get hold of the car keys. 27 Jun 2010 (Ask HJ)
On the hottest day of the year my stepdaughter parked her car in an open air city centre car park. Her 21-month-old son was in the car seat. He took the... -
Where can I get parts for my classic Honda? 21 Jan 2025 (Ask HJ)
I have owned my low mileage 1993 Honda Accord for 11 years, but am now experiencing enormous difficulty finding replacement parts for it, mainly because... -
Buying a new small car - what would you recommend? 13 Apr 2017 (Ask HJ)
I want to buy a small car that will fit three kids in the back. It has to have decent performance and lots of gadgets - climate control and parking sensors... -
What should I do if I paid for a diagnostic report and the garage will not give me a copy? 25 Dec 2016 (Ask HJ)
My grandson owns a 4 year old BMW 1 series, petrol which has done 52,000 miles. Recently two red lights appeared on the dash and he took it to a BMW dealer... -
Strange tyre wear on a Fiesta 23 May 2012 (Ask HJ)
I was wondering if you could shed some light on a problem I have with my Fiesta. First a little history. It's an 08 plate TDCi Zetec S. I brought it just... -
I've bought an Audi A4 which was wrongly described and has faults - where do I stand? 18 Aug 2010 (Ask HJ)
I recently bought an Audi A4 Avant 1.8SE from a dealer. It was registered in 2002 so I assumed (incorrectly) that it was a B6 model and priced it accordingly.... -
Should the head gasket have failed on my mother's 2004 Subaru Impreza 2.0 GX? 3 Aug 2010 (Ask HJ)
My mother's 2004 Subaru Impreza 2.0 GX was serviced on 7 May 2010 this year. On 19 July 2010 we broke down on the motorway, which resulted in a bill for... -
I think a garage broke my stereo by leaving a magnetic lamp in my car - should I report them to Trading Standards? 29 Jun 2010 (Ask HJ)
A couple of weeks ago I had my car serviced at my local garage, then yesterday I parked up and with my wheels at an angle I noticed something dangling...
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