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Why are the headlight bulbs on Volvo XC70s so expensive? 22 Sep 2012 (Ask HJ)
I drive a Volvo XC70. Nobody warned me about the cost of replacement of Bi-Xenon headlight bulbs, and in fact I had no idea it had them. For replacing... -
Rejecting a used car 26 Jun 2015 (Ask HJ)
Last Saturday I collect my used Honda S2000 2004 with 112k on the clock. The car was described as fully serviced with a recent service but with a few minor... -
Should the dealer pay to replace the wet belt on my car? 9 Oct 2025 (Ask HJ)
There doesn't seem to be any recent information about the Honda Civic wet belt problem online. I bought mine in April 2021. The dealer obviously knew about... -
Do modern cars have automatic chokes? 11 Jul 2023 (Ask HJ)
I've just purchased a 72-plate Kia Picanto GT Line S. Do modern cars still have automatic chokes? My immediate area has 30mph camera controlled restrictions... -
A car claims I drove into them when I was parked - how will this pan out? 23 May 2017 (Ask HJ)
I parked (engine off) in a lay-by to the side of a main road to drop off my passenger, who's 77 years old. I turned to the side to say goodbye, when he... -
Nissan will pay 75% of the parts cost for my broken Nissan CVT gearbox- is this reasonable? 8 Jan 2017 (Ask HJ)
I purchased a Nissan Qashqai Acenta 1.6 CVT approximately in October 2015. It was an ex-motabilty, done less that 8,000 miles and had been serviced 3 times... -
Fuel contamination - how did it happen? 26 Oct 2013 (Ask HJ)
I am totally mystified as to how my diesel Ford Mondeo got contaminated with petrol. Last week I filled up with diesel at my local supermarket and drove... -
Found out my Mercedes-Benz C-Class is ex-rental. Do I have grounds for complaint? 17 Mar 2012 (Ask HJ)
I bought a 2011 Mercedes-Benz C250 Bluefficiency Sport CDI Auto with 13,800 miles three weeks ago from a Mercedes dealer for £24,000, which I think is... -
A cyclist is fraudulently claiming my son, a learner driver, knocked him off his bike - what to do? 29 Sep 2017 (Ask HJ)
My son, a learner driver who's driving as a named driver on my daughter's policy, recently received a letter from solicitors claiming that he'd reversed... -
Why does my Nissan Note blow dead insects in my face? 18 Jun 2010 (Ask HJ)
I finally parted with my beloved but batty Rover 75 in favour of Nissan Note. It's within my budget, big enough to house a wheelchair for my mum, and (I... -
Extended warranty won't pay for gearbox failure - what can I do? 8 Sep 2013 (Ask HJ)
I bought a 2007 Toyota Auris last year from an approved dealer, with extended warranty. I’ve recently had some mechanical issues with the car and have... -
My new Ford Mondeo is scratched - how do I get them to repair it under warranty? 3 Sep 2017 (Ask HJ)
I collected my new Ford Mondeo from the dealer at the beginning of July. I glanced over the vehicle before collection and it appeared to be okay. The following... -
Roadside scams in London - be warned... 9 Oct 2012 (Ask HJ)
Due to our slow moving traffic in central London a variety of scams have been invented to part motorists from their money. Sad to say I fell prey... -
How should I proceed with the garage that sold me a BMW 118i with a faulty battery? 15 Dec 2010 (Ask HJ)
I bought a 2-year-old BMW 118d last May from the local BMW dealer. It is a fantastic car, but the stop-start function didn't work from day one. I reported... -
Rubbish ZX 9 Jan 2010 (Ask HJ)
Two weeks ago, while driving my 1997 Citroen ZX, I was involved in a collision with a Land Rover Freelander. The other driver admitted liability to the... -
Slown ranger 9 Jan 2010 (Ask HJ)
I am having trouble with my 2006 VW Golf TDI and wondered if you might have any thoughts. I am not technologically literate, but I understand that the... -
What car can you suggest on a £7000 budget? 10 Jul 2019 (Ask HJ)
I have a budget of £7000 and need a reliable used car. I and need it to have lumbar support (or a car seat that is designed for comfort and can support... -
What's a good affordable car for someone with back and leg pain? 9 Aug 2019 (Ask HJ)
I have back, thigh and leg pain and am looking to buy a car with good leg and thigh support, as I am 6ft 4. I currently drive a Honda CRV which has leather... -
Can I reject a car that does not have a full service history as advertised? 1 Nov 2023 (Ask HJ)
I have recently purchased a car from a National Car Dealership under the distance online regulations. The car was delivered last week just before I was... -
What's the best way to sell my classic car? 26 Mar 2018 (Ask HJ)
I have a lovely 1999 Mercedes-Benz 320 SL. It has 84,000 miles on the clock and a full service history. A house move is forcing a reluctant sale. Where...
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