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Is a warranty void if it has been serviced by an unapproved garage? 15 Oct 2012 (Ask HJ)
A recent reader wrote saying that Mercedes had turned down a Warranty claim because the car had been serviced at an Independent garage. My understanding... -
Insurance and pattern parts? 12 Jul 2013 (Ask HJ)
The time has come to renew my insurance with Direct Line and their policy wording now states that they may use parts not manufactured by the car maker.... -
Faulty S-MAX - What are our options? 7 Apr 2016 (Ask HJ)
We recently bought a 2007 S-MAX and was told it came with a three month warranty from a third party company. The dealer assured us the car was free from... -
Warranties - - do you have to use main dealer servicing ? 25 May 2010 (Forum)
I've been out of the country for years so I'm not clued up on warranties offered on new UK supplied cars. I've gone back through this site and I want... -
Are dealers required by law to provide warranties on cars for sale? 27 Jun 2010 (Ask HJ)
Can you advise if a garage is required by law to provide a warranty on the sale of a car, and if not, under what circumstances can they refuse and whether... -
Audi TT Roadster - Is my used car warranty void if I've modified car 18 Sep 2014 (Forum)
Hi, I purchased TT a few months ago and within first week thought I could hear a slight rattle type noise. The garage said they couldn't identify anything. In... -
MG ZS - Am I just unlucky -is this warranty actually of us 3 Jun 2025 (Forum)
Isitnormal to have to wait that long for a dealer, is it a ‘clever’ way of effectively stopping you using the warranty? -
Why does the RAC provide a one-month warranty when consumers are protected for six months anyway? 28 Sep 2013 (Ask HJ)
I note a RAC advertisement in this week’s Telegraph Motoring for used cars. It mentions a warranty - a minimum of one month supplied by the dealer. In... -
My used car has had faults since I bought it - will my warranty cover them? 25 Sep 2017 (Ask HJ)
I purchased a used Jeep Wrangler from a dealer for £20,000. They told me the car had been serviced by themselves, including all oil changes. Upon driving... -
Boils Law 31 Oct 2009 (Ask HJ)
I have a 1999 Rover 214 which has just conked out with a head gasket problem, not even having done 50,000 miles. I have been quoted about £800, which... -
Warranty for a rest 25 Apr 2009 (Ask HJ)
Having bought nine new Vauxhalls since 1960, currently a 08 Vectra CDTI, I have always done my own maintenance, with much information obtained from the... -
I bought a Volvo XC70 with the manufacturer's warranty, but the car was serviced late - is the warranty void? 15 Jun 2010 (Ask HJ)
I have just bought a one-year-old Volvo XC70 from a main dealer, as part of the Volvo approved used car scheme. The car has 20,000 miles on the clock,... -
Manufacturer's warranty and service by independent 22 Jul 2012 (Forum)
Hello, I am looking at a used car that is still under manufacturers warranty. The second full service was carried out by the independent dealer before putting it for sale. Will this affect the original warranty ? The dealer is well reputed with 30+ yrs history in the business. -
Used car with gearbox problems 25 Nov 2011 (Ask HJ)
I purchased a Fiat Grande Punto 3 weeks ago from a used car dealer. I have noticed a whine in 1st and 2nd gear, and upon visiting a local garage they have... -
Citroen C4 Picasso - Warranty Difficulties 7 Apr 2011 (Forum)
This is my first post so please bear with me - i also know very little of cars!! My 3 year old C4 picasso ran out of warranty at the end of last month. It developed a problem on 10th March (21 days within warranty) and returned it to the citreon dealer i bought it from, they diagnosed the problem as a blown turbo. -
The clutch is slipping on a used car we bought four months ago - should the warranty cover this? 21 Feb 2018 (Ask HJ)
I purchased a second hand 2014 A5 Sportback in October 2017. We received a six month warranty with the car and now the clutch is slipping. The warranty... -
Buying a used Skoda Octavia - should I take the plunge? 26 Jan 2015 (Ask HJ)
I would reakly like to buy a 2011 1.8tsi Skoda Octavia as the engine felt great. However, I am concerned about the oil consumption issue and costly piston... -
Under cover operations 18 Apr 2009 (Ask HJ)
I have a question about servicing and warranties. My 18-month-old car has a three-year warranty, of which the final year is a dealer rather than manufacturer... -
VW Touareg - 8 month old car new/used parts for warranty repair 28 Jun 2016 (Forum)
I have a 8 month-old VW Touareg, bought new, now done 7,000 miles. The panoramic sunroof has developed a leak and needs replacing. The dealer carrying... -
Mazda6 2004 - mazda 6 warranty 23 Mar 2015 (Forum)
Hi Im looking at buying a used petrol mazda 6 ,04 reg from a dealer and its done well under 60000 Would the car still be covered by Mazda manufacturers 60000 warranty? Thanks
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