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Ford Kuga engine failure - what are my rights? 28 Mar 2015 (Ask HJ)
My five year old Ford Kuga with 48,000 miles on the clock requires a new engine. Ford doesn't think this is unreasonable and refuses to pay for the repairs.... -
I managed almost 50mpg across France in my Ford Focus EcoBoost. 7 Dec 2013 (Ask HJ)
Outward in my Ford Focus 1.0 EcoBoost 125, not being in a hurry, I took the AutoRoute Calais to Reims and then the Route Nationals (including some town... -
Is it legal to remove the DPF from our Hyundai Santa Fe? 30 Nov 2013 (Ask HJ)
We have owned a 2007 Hyundai Santa Fe 2.2 CDI 7-seater for three years but recently it has displayed the engine management light. Our dealer carried out... -
Should I buy a diesel Citroen DS3 for short journeys? 19 Oct 2013 (Ask HJ)
I am thinking of replacing my Peugeot 206 with a Citroen DS3 and had been intending to purchase a petrol model. However, the salesman is recommending a... -
My Peugeot's service bill is huge - is this reasonable? 2 Nov 2012 (Ask HJ)
I took my 2005 Peugeot 307 HDI XI to the Peugeot main garage this morning for a service and MoT. It has covered just 39,000 miles and was serviced by a... -
Speed bumps are damaging my house - what can I do? 27 Oct 2012 (Ask HJ)
Three years ago speed bumps were installed in the road through our village, one outside my house. Cracks have appeared outside the upstairs window and... -
Servicing query 3 Sep 2012 (Ask HJ)
My other half has a 2005 Vw Golf 1.9 TDI. She does around 30000 on the clock annually. My question is as she is doing high mileage how often should we... -
Thanks to Vauxhall for their help in repairing a fault on my wife's Corsa. 21 Apr 2012 (Ask HJ)
Please may I bestow a couple of accolades through your column. My wife’s 4-year-old Corsa, out of guarantee, developed a seemingly small problem where... -
Unresolved long term problem 4 Apr 2012 (Ask HJ)
My wife has a 2007/57 plate Fiesta owned from new and with full dealer service history. Mileage is only 11600. From new it has "jumped out" of second gear... -
Do you have Golden Spanner Awards? I'd like to nominate Trevor King of Epsom for repairing the ECU in my A-Class Mercedes-Benz. 31 Mar 2012 (Ask HJ)
My 10-year-old, 30,000 miles, serviced by Mercedes-Benz A-Class suffered the dreaded ECU fault warning light. The Mercedes-Benz garage informed me a repair... -
Not informed by insurer of claim against policy 25 Aug 2011 (Ask HJ)
I've been trying to sort out car insurance for my Mum using internet insurance companies. I completed the information with my Mum present, but when... -
Do all Volkswagen Passat CCs suffer from corrosion on the alloy wheels? 4 Jun 2011 (Ask HJ)
I have a Volkswagen Passat CC GT that is just over a year old. For some time I have been aware of rusting on all four wheel hubs which, apart from being... -
Clear Windscreen 20 Apr 2011 (Ask HJ)
Bought a car 2 weeks ago, and someone in their wisdom decided to apply either intentionally or not, wax to the windscreen! (before my purchase) - looks... -
Buying a premium used four seater 6 Apr 2011 (Ask HJ)
I'm running a Volvo XC60 SE Lux D5, which I very much rate. My work arrangements are changing to involve 50% overseas travel so I really no longer need... -
Why am I paying £72 for four litres of oil for my Honda Civic when it is serviced? 5 Feb 2011 (Ask HJ)
I drive a Honda 1.6 Civic CVT automatic. This car is 13 years old, goes very well and has some 67,000 miles on the clock. The Honda has been serviced from... -
Why do you recommend fitting winter tyres onto spare wheels for my Volvo V40? 6 Dec 2010 (Ask HJ)
I have followed your advice on winter tyres, which have transformed my 7-year-old Volvo V40 in the snow and ice. I thank you, but please could you explain... -
Why can't I seem to learn to left-foot brake when driving my automatic? 20 Nov 2010 (Ask HJ)
Whilst I understand your passionate desire to spread the left-foot braking technique among drivers of automatics, I fear that the very people that you... -
Why will some recovery companies not recover your vehicle from abroad if it isn't valuable enough? 2 Nov 2010 (Ask HJ)
Having worked in the insurance industry a few years ago I can see a hole in the cover offered by the breakdown and insurance companies. My 16-year-old... -
Which large six-cylinder diesel automatic should replace our Saab Vector Sport? 15 Sep 2010 (Ask HJ)
My wife and I do a combined 30,000 miles a year; 25,000 myself, mainly medium to long distance motorway work and my wife around 5000 of more local mileage.... -
Why is my mother's Mazda MX-5 misfiring? 30 Jul 2010 (Ask HJ)
My mum has a 10-year-old 1.8 Mazda MX-5 Icon. It's been looked after very well, and is in generally good condition, though it doesn't go very far. She...
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