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Should the garage have to cover the cost of repairs for my low mileage Honda Civic? 23 Mar 2017 (Ask HJ)
My 2013 Honda Civic failed its MoT on 'excessive handbrake travel'. I've been told by my local garage that it will cost in excess £850 but they will pay... -
Why does the frequency and price of fixing faulty VWG vehicles seem at odds with their popularity? 6 Feb 2017 (Ask HJ)
I enjoy reading your column on a Saturday morning. I have noticed over the years that VWG products seem to feature quite significantly, both in frequency... -
Has anyone else suffered starting problems after the emissions fix on a Volkswagen Golf Plus? 2 Feb 2017 (Ask HJ)
Has any one else suffered starting problems after the emissions fix on the Volkswagen Golf Plus 1.6 TDI. If so, what action was done to fix the fault as... -
Should I get the emission 'fix' for my diesel Audi A5? 2 Jan 2017 (Ask HJ)
I have a two year old Audi Q5 (bought new) which has the EA189 engine. I have received a few letters from Audi to say that they will be fixing it one day... -
Why is the ride on our Seat Leon FR so hard? 18 Nov 2016 (Ask HJ)
We took delivery of a 2015 plate Leon Hatchback 150 TSI FR yesterday. Before buying it, we had test drives in the ST and hatchback in an identical spec... -
Questionable VW Software Fix - have you heard of this? 29 Oct 2016 (Ask HJ)
Has anyone else experienced issues after the vw software update in their VW Passat estate? Last week I had the software fix applied to my Diesel Passat... -
Who's liable for my BMW's faulty timing chain? 25 Oct 2016 (Ask HJ)
I purchased a used (2009) BMW 3 Series Touring 320D 10 months ago from a Lexus dealer. At purchase it had only 16,000 miles on the clock and a full BMW... -
Volkswagen Golf ESP warning light 23 Jun 2016 (Ask HJ)
I purchased, privately, a Mk5 VW Golf 1.9 TDI on an 07 plate with a full service history just over one year ago. Approximately two weeks ago the ESP warning... -
Brake caliper rust on BMW 5 Series 17 Jun 2016 (Ask HJ)
In September 2016 I bought a brand new BMW 530D M sport. It was a big purchase for me. After around 6-7 months I noticed surface rust on the brake calipers... -
Oil leak products 19 Apr 2016 (Ask HJ)
My car has 138,000 miles on the clock and I believe I have looked after it well enough for it to do the same again. A rear cam seal leak has been diagnosed... -
(2015) Honda Civic stops working when moving off at the traffic lights 31 Dec 2015 (Ask HJ)
I bought my Honda civic brand new from the Bushy dealership in Watford, love it to bits, I have previously owned a 2007 2.2 I-Dtec from new for nearly... -
Petrol or diesel used estate for outdoor lifestyle? 29 Nov 2015 (Ask HJ)
I'm looking for a 2-3 year old estate. I live in Cumbria and do about 18k miles per year so the car needs to be good on hills. I have a 12 mile (each way)... -
Tricked into buying an ex-rental car 27 Oct 2015 (Ask HJ)
I bought a six month old Volvo XC60 from my local Volvo dealer in Sunderland on the understanding that it was an ex Volvo UK management car. Two weeks... -
Buying a used MPV for £7k - what are my best options? 22 Oct 2015 (Ask HJ)
We currently run a 2007 C4 Grand Picasso 1. 6HDi, at only 78k the turbo has blown, fortunately a warranty company is supplying a new one but a local specialist... -
Contesting a parking fine - any way out in this case? 8 Oct 2015 (Ask HJ)
I parked in a hospital car park controlled by Parking Eye about 18 months ago (I was a visiting doctor driving 2 colleagues to a regional meeting some... -
Volvo V70 D4 reliability 27 Aug 2015 (Ask HJ)
My new May 2014 Volvo V70 Diesel (D4 181) has been extremely plagued with faults. The repairs were carried out at two separate Volvo dealers. I was told... -
Air in cooling system - what's the solution? 12 Jun 2015 (Ask HJ)
Every time I start my Mondeo 2.2 TDCi air bubbles can be seen in the expansion bottle (It is air there are no hydrocarbons present as the garage as tested... -
What's the best medium-sized estate/SUV for £25k? 24 Mar 2015 (Ask HJ)
We will shortly be replacing our seven year old Honda Jazz after 100,000 miles. Although much of our mileage is for trips under 15 miles on the European... -
Audi Q5 tyre blowout - should the dealer pay for repairs? 20 Dec 2014 (Ask HJ)
My daughter had a blow out at 60mph on a new (1 month old) Audi Q5 on 20-inch wheels. Blowout was immediate and just before a slip road where she came... -
Small problem made worse by garage - should they pay for repairs? 2 Jun 2014 (Ask HJ)
The steering belt on my eight year old Volvo XC90 went recently whilst I was driving. I pulled over and had the car towed to a local garage. I asked the...
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