You're not missing anything. Go to the Good/Bad sections in www.honestjohn.co.uk/carbycar for any VWG product and read the complaints received about them. Volkswagen used to claim "Few things in life are as reliable as a Volkswagen". That line was banned by the ASA 15 years ago because it wasn't true. But the fact remains "Few things in life are as reliable as a good advertising slogan." I'm not interested in 'punishing' Volkswagen for its lies and deceptions. However, I would like to see the company compelled to fix all the faults on its faulty products and in particular be compelled to ensure that all cars recalled for the NOx emissions 'fix' be repaired so that they run as well as they did and are as economical as they were before the 'fix'. The situation is different in the USA because the emissions requirements there are tougher and the cars simply cannot be fixed in order to meet the regulations. That is why American owners are being offered compensation commensurate with the value of their cars after their usage of them.