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Radio Code 1 Jan 2015 (Ask HJ)
hi does anyone have a code for the ford 6000 cd the serial is V073317 Thank John happy new year to you. -
Who is liable for undisclosed damage to our secondhand car? 13 Jun 2017 (Ask HJ)
My husband brought a 2014 Skoda Yeti in November 2016. Recently, a warning light came on while he was driving and a hissing noise was audible. The car... -
Do I have any legal recourse against a garage that didn't disclose my car had been damaged? 14 Mar 2017 (Ask HJ)
I bought a MINI from an approved dealer 12 months ago, it was an ex demonstrator. It recently developed an issue with the air con. When I took it into... -
Hyundai Santa Fe - Consumer righs 5 Aug 2015 (Forum)
I sent the details to the dealer who to be honest didn't want to know. I've followed the process via the consumer rights website and today received a letter stating that as I did not pull onto the hard shoulder immediately as per the owners guide I am responsible for the damage through negligence. I followed the guidence of the highway code to the letter (rule 270). -
Volvo C30 - Volvo c30 broken from dealers 18 Sep 2014 (Forum)
If the retailer does not agree, it is for the retailer to prove that the goods were satisfactory at the time of sale. This comes from Sale and Supply of Goods to Consumers Regulations 2002, derived from EU Directive 1999/44/EU which became Clauses 48A to 48F inclusive of the Sale of Goods act in April 2003 -
Renault kadjar - Turbo failure on low mileage car Consumer rights? 16 Sep 2023 (Forum)
I'm waiting for a reply. Meanwhile my car is still at the dealers. 3 weeks later. I've read the consumers rights act 2015. My car is out of warranty. Unfortunately the manufacturer warranty was only 3 years in 2016 although since downloading the MY RENAULT app it says an additional warranty 4+ or 100k miles expired July 2020. -
Corsa D - Dealer or Trader? 24 Jun 2017 (Forum)
I baught a - now faulty - car 10 days ago, from https://www.yell.com/biz/fmr-used-cars-uk-nottingham-8840929/ and have an invoice stamped 'sold as seen'. I understand the consumer rights act 2015 can certainly overrule that stamp if he is a dealer... But how do I tell if he is so? -
A car I bought in a private sale is faulty, does the Consumer Rights Act apply? 25 Aug 2018 (Ask HJ)
I recently purchased a car privately, which the seller advertised as: “Fantastic low mileage car that's in a great condition” and goes on to say, “it would... -
Can I reject a car if the dealer wasn't honest about its history? 19 Apr 2023 (Ask HJ)
I think I've purchased a second hand car from a car dealer with a hidden history. I bought it a week ago as one owner with15,000 miles, supplied by the... -
Land Rover Discovery engine failure - who is liable for the repair costs? 14 Oct 2021 (Ask HJ)
Our daughter purchased a 3.5-year-old Land Rover Discovery with 40,000 miles on the clock six months ago, for which she paid £45,000. The car broke down... -
A dealer sold me a defective car a few days ago - can I return it for my money back? 19 Mar 2020 (Ask HJ)
Yesterday (March 18), I traded in my car for a used Qashqai at a Nissan dealer. Car is registered 11 months ago with 3700 miles. Serviced by the Nissan... -
Can I reject my secondhand diesel because the DPF light keeps coming on? 20 Jan 2018 (Ask HJ)
I’ve recently bought a used car on finance with a deposit of £1000. On day three of having the car (less than 50 miles later), the engine management light... -
Dealer hasn't been honest about car's history - what are my rights? 23 Nov 2016 (Ask HJ)
I'm in the process of buying a second hand Freelander 2. I've paid a 'non-refundable' deposit and in doing the background checks have identified the car... -
How do I get my money back on a faulty second hand car? 22 Dec 2015 (Ask HJ)
I purchased a second hand Golf 1.4 FSI with 80,0022 miles on the clock for around £3000 in October. After driving it for around 600 miles it broke down.... -
Our camper van has developed a fault and the seller won't fix it under warranty - what can I do? 18 May 2013 (Ask HJ)
Less than three months ago my husband bought a newly converted campervan. It was a classified ad on an eBay business account stating it had a full engine... -
Our new Jaguar XE is faulty - what do we do if the dealer won't accept our rejection within 30 days? 13 Oct 2017 (Ask HJ)
Do you know if there is a problem with the new Jaguar XE petrol Ingenium engine when coupled with the auto gearbox? Our new model lurches when going down... -
Mazda - 2012 - Used Car - Consumer Rights - how long for a repair? 10 May 2016 (Forum)
I still have my old car (up for sale), paying two sets of insurance / tax. What are my consumer rights? Is there a maximum amount of time, they can take? I was not happy, they are fitting not fitting original Mazda parts, as I was hoping to buy Mazda warantee. It could scupper my plans, if there are non-Mazda parts in the car. -
Engine seizure on a car I bought four months ago - can I get a refund? 9 Dec 2019 (Ask HJ)
I bought a Mazda3 2.2 diesel 2010-plate through a finance company from a forecourt in September with a three-month limited parts and labour warranty. Last... -
Can I claim against a dealer who sold me a car without disclaiming it had been in an accident? 5 Feb 2017 (Ask HJ)
I bought a car from a Mercedes-Benz dealership and have since found out that it was involved in an accident. The accident resulted in £1500 damage (a new... -
Discovered my car has a hidden accident history - what should I do? 2 Sep 2016 (Ask HJ)
I purchased a Lexus GS 450h from a main dealer about three years ago. The wings are now going rusty and Lexus have said this is due to inconsistent paint...
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