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  Can I reject a car in 7 days or do I have to allow the dealer a chance to repair it? 24 May 2024 (Ask HJ)
  I bought car from a dealer and it developed a problem with the gearbox within 7 days of ownership. I receved a warranty on purchase which I am trying to...
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  A trader wants to buy my car. What should I be wary of? 11 Jun 2021 (Ask HJ)
  A trader has offered to buy my car at an acceptable price with no test drive, sight unseen, paying by bank transfer. He will trailer it away and says he...
• Honda Jazz 1.4 EXL (2012) - Scratch and Dent Car Insurance - is it worth it? 7 Aug 2016 (Forum)
  (Btw I've also considered GAP insurance but don't feel I need it; i.e. if the car is a write off, the insurance that covers the gap between what your insurance company would pay (market value of car at the time) and the invoice value of the car.) Any and all advice and help is greatly appreciated - thanks so much in advance!
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  Theft issue with new cars? 4 Jun 2014 (Ask HJ)
  I've just been informed by the Met Police that there is a new theft issue with BMW Z and X Series cars and Range Rover models. It appears that gangs have...
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  How do we get a refund for a faulty car? 19 Jul 2013 (Ask HJ)
  We recently bought a 2012 Ford Galaxy. We have driven it four times and had an engine malfunction warning come up three times. We have only had the car...
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  My car needs a new clutch but the warranty doesn't cover it. What can I do? 16 Aug 2010 (Ask HJ)
  i bought a car in April 2010 and last week either the clutch or slave/master cylinder has gone. The car has three months' original Peugeot warranty left,...
• New Insurance started. Car not on MID. 16 Aug 2009 (Forum)
  My new policy started 00.01 today the 16th, checked on line with MID, car not on data base. I have a tempory cover note for the first month and receipt from card payment. I cant contact the broker till 08.30 Monday morning, if I am stopped by plod will the documents be enough to stop them seizing the car, they will have the same problem, the brokers dont open till Monday morning.
• Does anyone still use krooklocks / autolocks, etc? 16 Sep 2007 (Forum)
  I think i may be right in saying that cars under 5 years old, maybe longer, are fitted with alarms and/or immobilisers as standard. If your car is fitted with these security devices do you still use any other security devices like krooklock, steerlock, autolock etc. devices that covers the steering wheel etc or any other devices.
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  Warranty repair charge excessive due to 'betterment' 26 Sep 2012 (Ask HJ)
  I bought a 12 year old BMW 330i in June and it drove beautifully until a sudden failure of the automatic gearbox a couple of weeks ago. I bought a Gold...
• Warranty Woes 27 Oct 2006 (Forum)
  I enquired if the repair would be covered under warranty as the car was under 3 years old and had less than 60 k miles on the clock, he said that it might be but would check. I also checked with Ford by phoning their customer service line, they told me that it was a wear & tear item and not covered by warranty, I challenged this and the customer service representative said "we can argue this point all day long but it is not covered by warranty, goodbye" and duly put the phone down on me, hardly good customer relations!
• Help please! Recommendations for automatic car 1 Jan 2025 (Forum)
  Hi everyone, I know this is a topic that has been covered many times here, but I’m finding it all a bit of a minefield so hope a fresh post is okay. I’m looking to buy my first car and have no idea where to start and don’t know anyone who knows much about cars.
• Mis sold car - Told it was Cat D but actually Cat C 12 Aug 2013 (Forum)
  I would not have bought the car had I known it was a Cat C. Can anyone offer any advice from a dealers point of view as to whether the dealer has fulfilled their obligations or if I have in fact been mis sold the car and as such would be covered under the Sale of Goods Act.
• Driving someone else's car - insurance Q 31 Jan 2007 (Forum)
  I rang to add his car to my insurance for a day, but friend's car is still insured in his name, so Direct Line would not add it to my policy (risk of double-claim, they say). So am I covered under Road Traffic Act (3rd party)?
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  My BMW's injectors needed replacing - is this common? 2 Apr 2012 (Ask HJ)
  I have a BMW 118i SE three-door auto which I purchased new on 1 March 2007. The mileage is 41,438, mostly on long runs and the car is seldom used on short...
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  Vectra gearbox failure at 37,700 miles 4 Aug 2011 (Ask HJ)
  I bought a Vectra 1.9 CDTi Estate in April 2009. Recently, while on holiday in Cornwall, the gearbox lost 5th & 6th gears and there is a whining noise...
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  My insurer are refusing to cover my new car - what should I do? 9 Jun 2017 (Ask HJ)
  I have a MINI Cooper insured with Lancaster insurance (cheapest by far) and I'm due to have a baby, so it's not practical anymore. I've got a BMW 1 Series...
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  How long should a suspension bush last before needing to be replaced? 24 Sep 2025 (Ask HJ)
  I have just had "suspension arm rear bush on limit" come up as an advisory on the MoT for my car which is still under Audi warranty. The car only has 40k...
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  What is the best way to insure a car for a couple of months? 26 Jun 2025 (Ask HJ)
  What is the best way to insure a car for a couple of months? My daughter is home from university for that time. We have use of a little 1.0 litre runaround,...
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  I'm looking at buying a car with an MoT advisory - should I be worried? 24 Jul 2024 (Ask HJ)
  I am thinking of buying a 2014 Hyundai i10. The MoT advisories for 2018/19 say ‘engine covers and undertrays fitted’, otherwise nothing else major. Have...
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  What car do you recommend for someone who suffers from arthritis in the hands? 14 Dec 2023 (Ask HJ)
  I'm looking for a 4x4 car about 10 years old that is easy for someone who suffers from arthritis in the hands, an automatic with an easy to move gear stick....