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BMW Z4 Roof motor - not recalled by BMW yet a well documented BMW fault 18 Apr 2011 (Ask HJ)
I have a BMW Z4 on a 54-plate. The automatic roof recently stopped working. I Googled the problem and it appears that the most common fault for the roof... -
Replacing a well loved RAV-4 22 Mar 2011 (Ask HJ)
We have owned a 1996 Toyota Rav-4 GX 5 door since 2004. We've had no major problems with it, in fact it is the most reliable car we have ever owned (touchwood) I's... -
Should my new 2010 SEAT Ibiza be using so much oil? 24 Dec 2010 (Ask HJ)
On 12 November 2010 I purchased a SEAT Ibiza ST 1.2TSI DSG. The oil warning light came on after six weeks' use at 1,700 miles. I had been advised by the... -
What's causing a burning smell to come from my overheating 2009 Volkswagen Golf TDI? 14 Oct 2010 (Ask HJ)
I have a 2009 Volkswagen Golf 2.0 TDI. A few months ago I drove about 13 miles on a hot day and when I got out of the car I could smell hot metal, and... -
What's wrong with our SEAT Alhambra's gearbox? 31 Jul 2010 (Ask HJ)
We have an '02 plate SEAT Alhambra 1.9TDI. In the last month or so, my wife has lost power twice when driving it. She switched the engine off, and everything... -
Micra economics 30 May 2009 (Ask HJ)
I have owned Nissan Micras since 1997, trouble-free until I bought my present car in April 2007 (12k miles to date). Since then I have been rescued by... -
Should you get out of your car to help someone who has broken down on a motorway? 5 Aug 2025 (Ask HJ)
Yesterday I was on a coach in very slow moving motorway traffic and noted 3 lanes of traffic also moving very slowly in the other direction on the other... -
Admin fees - are they justified? 15 Jun 2015 (Ask HJ)
Some dealers are adding an extra fee to the purchase price of their vehicles. At least one of the car supermarkets add an extra £96 as a pre-delivery... -
A Class, D Grade 26 Sep 2009 (Ask HJ)
About a year ago I helped my student debt-ridden daughter buy a 1999S A Class Mercedes, which looked in very good condition, from what we thought was a... -
Ongoing Land Rover Discovery problems 6 Aug 2015 (Ask HJ)
We bought a 59 plate Discovery 4 from a franchised dealer with a 12 month warranty and service pack, approx. 13/14 months ago. The car has suffered from... -
The cost of repairs to our 2006 Vauxhall Astra is spiralling - what should we do? 4 Jun 2010 (Ask HJ)
Having saved diligently for a few years my 22 yr old son finally bought himself, last October, a ‘decent’ car (Astra Diesel Hatch 1.9 CDTi 16V Sri 3 door... -
What do I need for driving in France and Spain? 4 Apr 2024 (Ask HJ)
We're driving through France & Spain in July. Apart from the obvious, passport, driving licence, insurance etc, what will we need for driving in France... -
Can I use puncture-resistant tyres on my Honda? 11 Oct 2023 (Ask HJ)
My car has no spare, nor room for one due the batteries, and I am reluctant to solely rely on the Tyre Slime to get me home. I have been looking to fit... -
Who is responsible for a bad repair - the RAC or the garage they nominated? 7 Sep 2013 (Ask HJ)
I recently had to call out the RAC for a breakdown (snapped clutch cable), which could not be repaired at the roadside. As I was local to where I lived,... -
Why did the RAC offer me such heavy discounts upon cancellation? 10 Jun 2012 (Ask HJ)
I have been a RAC member since 1981 and received my renewal recently. This quoted £135 with members discount for Roadside and Recovery (personal basis... -
Unsatisfactory repair 16 Jun 2011 (Ask HJ)
I bought my Jaguar in March with 3 months warranty (on invoice it just stated these words). Test drove well. Would not start when leaving the dealer... -
Is this insurance company trying to rip us off by charging for 'sundries' after an accident? 17 May 2010 (Ask HJ)
My husband hit the front of another car on a mini roundabout. Because he is third party, he said he would pay for the repairs himself. The bill from the... -
IAM what I am 7 Nov 2009 (Ask HJ)
I have successfully completed the Institute of Advanced Motorists (IAM) driving course, which, considering that it is almost 40 yrs since I passed my driving... -
Should I repair my Mercedes-Benz SLK's engine management fault before selling? 4 Sep 2010 (Ask HJ)
I've owned my 03-plate Mercedes-Benz SLK 200 Kompressor for five years. It was supplied by a Mercedes-Benz dealer but I have chosen to have it serviced... -
Mondo caned 28 Mar 2009 (Ask HJ)
I currently own a Ford Mondeo 2.5 Ghia X 5-door hatchback (March 04), which I purchased as a Ford Direct Car in Feb 2005. The car was a Ford management...
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