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• 
  The sum of all gears 25 Apr 2009 (Ask HJ)
  I have been recommended to write to you by a friend who reads the Telegraph. In short, we bought a brand new Grand Cherokee 3.0 CRD in July 2005. It went...
• 
  MID mourning 17 Jan 2009 (Ask HJ)
  One of your e-mails inspired me to check my insurance details with the MID via www.askmid.com. Two of my three vehicles are recorded correctly, but the...
• What Are My Rights if I Buy a Duff Car? 9 May 2007 (Forum)
  I have written to them expressing my concerns and quoting my rights under the sales of goods act etc and also sent the same letter to the finance company. Anyway this has happened twice since, yesterday being the last time in my opinion as I have lost all faith in this car and have just had enough. I rang the dealer offering him a final opportunity to put right any faults and he has said "out of 1 month warranty not my problem so prove I have sold you a car not of satisfactory quality".
• Mazda CX-5 - Engine failure 24 Feb 2023 (Forum)
  As the Reconditing place is charging me alot to get it fixed as they said they will need to change the engine, its a bit frustrating since i've only had the car working for about 3 months and im paying finance on it.   Thanks
• Car coming back on sale? 6 Sep 2022 (Forum)
  For some reason, it popped up again on Autotrader about a month ago, disappeared and then has come back again again.  I asked about this, I was told the person had trouble getting finance. The problem is that car is 250 miles away. They say it has a dent, but I could not see anything in the video, but in the recent photo. So if I buy it, I would have to wait 7 to 10 days.  I got sent a new videio.
• Mazda CX-5 - New purchase advice 12 Jul 2022 (Forum)
  My question is whether all these issues / warnings against diesel Mazdas are still relevant for the 2019 model? If so, can anyone recommend a similar price / style SUV? We'll be financing this purchase and would like something pretty reliable considering the monthly payments. It's also worth noting that the car we'd found and liked only had 3 months warranty.  Thanks
• 2014 Kuga Titanium X 1.6 Ecoboost 180 bhp - Ford unable to supply a new engine 29 Mar 2022 (Forum)
  We have lost three months VED so far, MOT and insurance cover. Car hire has cost a fortune plus the Kuga is on finance. Anyone else had the same problem with Ford? 
• Mazda CX-30 - Call Mazda First 7 May 2021 (Forum)
  Hopefully everything will go well and my worries will be unfounded. My question is, as this car is on a PCP, will the finance company have an interest in their asset? Also, if it is a write off, which looking at it it could well be, where will I stand with respect to getting a new replacement. My insurance policy has a "new for old" clause which provides a new car if yours is written off in the first year but I am not sure if that will be the case if they are not liable for the repairs/replacement.
• Fiat 500 - bought a stolen and recovered car without knowing 25 Feb 2021 (Forum)
  i will wait for him until end of this week, but if he doesn't get back to me, what can i do from here?  i am thinking of reporting to the police, finance ombudsman, and trading standards. anything else? also do i have to let my insurance company?   please advise. many thanks.
• Fiat 500 - bought a stolen and recovered car without knowing 25 Feb 2021 (Forum)
  i will wait for him until end of this week, but if he doesn't get back to me, what can i do from here? i am thinking of reporting to the police, finance ombudsman, and trading standards. anything else? also do i have to let my insurance company?   please advise. many thanks.
• Subaru/Suzuki/Duster-Weekend Escapes/Holiday/Exploring car for £6000 21 Jul 2018 (Forum)
  -Suzuki Vitara/Grand Vitara -A petrol Rav4 maybe.... Or instead of buying used buy a new Dacia Duster on PCP finance... Thanks in advance!
• Starting up as a self employed garage owner advice 21 Apr 2017 (Forum)
  Hi all, i am currently in the process of becoming a self employed mechanic, i have my premises in place and am in the stage of deciding which company to purchase my garage equipment from, this has been a long term dream of mine as i really hate overbearing bosses and managers and love the idea of being my own boss so with this in mind i began to save up my hard earned ten years ago and now have the finances in place to go for it. I have spent the last few months looking at various UK suppliers and have allmost decided on these guys https://www.garageequipmentonline.com/  as the discount offered blows away the competition in terms of price, but although price is a concern after sales service is paramount.
• Ford C-Max - Issue after issue with car 10 Apr 2017 (Forum)
  Bought from an independent garage (2011 Ford C-Max) had it 5 weeks and the clutch went, not just a wear and tear clutch part the actual clutch plate was In bits, garage we bought off wouldn't fix it as had had car over 30 days ended up costing us £800 at local garage and now the steering has gone, it's electric steering so no easy pump to change or part going to cost £1800 for a new steering rack, surely that's something that shouldn't go like that! I've had the flaming thing 6 months and has nothing but problems, it really stings as it's financed so currently paying for s car that's sat in the garage for long periods of time, I'm in district nursing so need my car, I'm on annual leave this week but god knows what I'll do next week or for weeks after as could take 5 weeks, no second car and no one to borrow off either wish there was some way I could just cut my losses, I can't afford to be paying money out hand over fist for the next 4 years if the first 6 months have been anything to go by
• BMW 5 Series - Advice needed 10 week car broken!!!!! 25 Sep 2016 (Forum)
  -Failing this the car is only 10 weeks old making the dealership pay for the repair. -Does it help/affect things that the car is on Car finance as I know paying with credit can sometime matter.   Any assistance is appreciated.     Colin
• Ford Focus - Wondering about new car 23 Apr 2016 (Forum)
  I keep wondering if I should buy a new car, first new one since a terrible Renault 9 on no-deposit finance years ago, a car that put me off buying new or Renault ever since. I run a 61 reg 1.6 Focus, which is very good, though it hates speed humps, and is a lovely car to drive. A new one would only be self-indulgence, I know.
• BMW 1 Series Convertible - dealer warranty 26 Mar 2016 (Forum)
  i bought a car using a finance company which was found through ZUTO (the broker). when buying the car from the dealer it come with a 6 months warranty which covered wear and tear. after 1 month the car started to develop a grinding noise so i asked two independant mechanics, one of which was a bmw specialist, to listen and have a test drive. they both said that its sounds like the first motion shaft bearing and is a common fault for my model.
• BMW 3 Series GT - List Price and Discount Calculation 3 Mar 2016 (Forum)
    I then subtract 15% from this figure (£42,000 - 6,300) bringing us to a list price of £35,700 Assuming a best case scenario negotiation which aims at a 12% discount off the list price,  I'd then have £35,700 - £4284  = £31,416 as my goal price.   Additionally, If I'm looking at PCP Finance option.  Should I ensure that I negotiate the price of the car first and control the negotiation so as to stay away from any talk of monthly payments until after the price is agreed?  I find many Sales Professionals like to anchor on the monthly payment first thing and I'm unconvinced that you end up with the best outcome if you let them take you down this path.
• Mazda 3 - Nearly new car 18 Jun 2015 (Forum)
  I said yes and he came back with the perfect car. One catch - he wants me to pay for it in full (or rather pay the large deposit and sign the finance agreement for the full amount) without actually seeing the car. He says they will then order/buy it from the manufacturer and it will take ten days to deliver. I've always bought cars for around £5000 from private sellers in the past and obviously would never do that without checking the car over.
• hyundai i40 - defunct hyundai 24 Oct 2014 (Forum)
  The dealership  has been less than helpful and ontop of the cars misfortunes has stung me with the finance.  I told the salesman i only wanted to keep it 3 years tops and hand it back and start again with a new one every 2 and a bit years, he was happy at that and said no problem. However after all my troubles when i said enough is enough i was told the car is on a loan agreement and not hp as originally thought.
• Various - Car purchase add ons 21 Oct 2014 (Forum)
  What are the forums views on any of the follow: GAP protection (I am buying on a PCP with about a 20% deposit), and I will be doing very high mileage (25 to 30K per year) Tyre and alloy wheel insurance (up to 5 tyres replaced in the 3 year contract, not including wear and tear) Cosmeitc Warranty Insurance Diamond Bright / Superguard pain protection I am considering GAP insurance which I have never bothered with before, but then I have never purchase on finance before, always cash.  but I wondered what the forum advice would be on buying these products, (or not)   Guy