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Bought a car with very worn tyres - should the dealer replace them? 2 Nov 2012 (Ask HJ)
I bought a 2010 Polo from a local Volkswagen dealer but had to take it back to them three months later, as the car was pulling significantly to the left.... -
Buying a small 4x4 15 Oct 2012 (Ask HJ)
Our friends are moving to Dorset and want a small 4x4 for country lanes and have asked me to research. Requirements are diesel, leather upholstery, decent... -
Which small car to replace my 2003 Ford Fiesta? 21 Apr 2012 (Ask HJ)
I’m in my early 70s (but fit and agile). I think the time has come to change my 2003 Ford Fiesta 1.4 for a newer secondhand small car with a budget of... -
Do some members of the motoring press unfairly nitpick certain models? 8 Apr 2012 (Ask HJ)
As the very satisfied owner of a Volkswagen Passat CC GT TDI 170 for just over a year, it is hugely encouraging to find that it came out No.1 in The Which... -
Can we have our BMW X5's headlights adjusted for use on the continent? 1 Sep 2010 (Ask HJ)
We are HM Forces stationed in Germany. We have just bought a right-hand drive BMW X5 and were assured by the seller that we did not need to buy continental... -
I've ordered a new car but the delivery date has been put back. Can I cancel it? 29 Aug 2010 (Ask HJ)
On 27 June I ordered a new car over the phone from a main dealer. I used an internet broker to get the deal but am still paying several hundred pounds... -
Why is the delivery time for my new Hyundai ix35 being postponed? 17 May 2010 (Ask HJ)
I ordered a Hyundai ix35 4wd model at the end of February and was given a conservative delivery date of the end of April, with a hint that they usually... -
What causes windscreen wiper scratches? 8 Sep 2021 (Ask HJ)
My daughter recently bought a used Micra from a Nissan Dealership. But when using the windscreen wipers for the first time, following a spell of dry weather,... -
My tyres are cracked and need replaced at 22,000 miles. Am I owed compensation from the tyre supplier? 6 May 2021 (Ask HJ)
I have a three-year-old Volkswagen Tiguan running on 235/55 R18 100V Hankook tyres. I've noticed that after just over 22,000 miles, all four tyres have... -
Do I need to change my paper driving licence for a photocard? 3 Aug 2020 (Ask HJ)
My wife will be 67 next January. She has an old paper license in immaculate condition. Does she need to change to a new photocard license before she is... -
Our son had an accident on a country lane with a tractor and trailer - who is at fault? 22 Aug 2019 (Ask HJ)
Our son had a crash on a 'C' class road, with no white lines. He was approaching a blind left-hand bend, on a road which he drives every day, so he is... -
Why can't you have NCD on two vehicles? 1 Oct 2018 (Ask HJ)
My daughter has nine years NCD on a Porsche Boxster. She has recently purchased a Volkswagen campervan and the insurers have told her she cannot have a... -
Following an accident in a CCTV-monitored car park, can I request the footage of the incident? 4 Jun 2018 (Ask HJ)
My granddaughter has the customary black-box installed by her insurance company in her Vauxhall Adam. As she was driving in the car park she parks at for... -
I want a large van to convert to a camper - what do you consider as high mileage for a van? 1 Jun 2018 (Ask HJ)
I want to buy a large panel van for conversion to a camper. My price range is up to £5000. Most of the vans I have seen advertised at this price have done... -
What is a timing belt failure? 12 Mar 2018 (Ask HJ)
My 2006 Volkswagen Polo has done around 65,000 miles and is regularly serviced. While doing a long journey, the emission control warning light illuminated.... -
I plan to do 30,000 + miles per year - should I buy or lease a van? 27 Oct 2017 (Ask HJ)
I need a van that looks professional, smart and modern. Love the Volkswagen range but budget may not stretch to a new model. It needs to be converted for... -
Should I have the emissions fix on my Audi A4 and, if so, why? 3 Mar 2017 (Ask HJ)
Should I have the update to my Audi A4 2.0 and, if so, why? I can see no benefit for me and only risk that it causes a future problem that Audi disown.... -
Can I reject my faulty new car after 2 weeks? 8 Oct 2016 (Ask HJ)
We bought a brand new 66-plate Tiguan from our local Volkswagen dealership two weeks ago. We have now got three problems with the car which showed up at... -
How long should I keep my classic car? 11 Aug 2016 (Ask HJ)
I am 65 years old and have owned my Jensen Healey since 1977. It is just starting to increase in value due to it's rarity.I am considering selling in the... -
The government should now launch a diesel scrappage scheme to get ALL diesels off the road? 24 Nov 2015 (Ask HJ)
Based on the results from last night's BBC Panorama programme re the emissions scandal of Volkswagen group, the Government should now launch a diesel scrappage...
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