Following an accident in a CCTV-monitored car park, can I request the footage of the incident?

My granddaughter has the customary black-box installed by her insurance company in her Vauxhall Adam. As she was driving in the car park she parks at for work, another motorist (with a passenger) reversed out of a bay they had just driven into. The collision caused considerable damage to the nearside of my granddaughter's car, shaking her up but thankfully she suffered no injuries. The car park has security cameras. Do the public have any rights to see footage from such cameras in a public place or is it a question of going to the company that owns/monitors them? If they did allow my granddaughter to see the footage, is any kind of fee involved and would she be entitled to a copy, even if such a copy was her recording the incident from a screen onto her mobile phone? I imagine such companies only retain the footage for a limited period. The police are not involved and there are no independent witnesses.

Asked on 4 June 2018 by CotswoldLad

Answered by Honest John
I would certainly request the footage, but your granddaughter has no right to them. It's rare they say no, but if they do you could try doing a subject access data request. They still do not have to disclose this though because they could argue they do not have the consent of the other party. However, this may all be very unnecessary as the damage on your granddaughter's vehicle will clearly corroborate how the incident occurred, along with the details that will be recorded on the black box.
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