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Ford Kuga power loss 20 Oct 2016 (Ask HJ)
I bought a used (2009 model) Ford Kuga diesel about six months ago. Since then, I've had to take it back to the dealer several times as the power intermittently... -
Our diesel Ford Focus suffered a big DPF fault with other damage - is the trader who sold us the car liable? 2 Feb 2013 (Ask HJ)
I am writing you regarding my Ford Focus 1.6TDCI. I purchased it in April 2012 with 38,000 miles on the clock. In October the engine malfunction light... -
My warranty company won't replace my Citroen C3's catalytic converter - what should I do? 26 Jun 2010 (Ask HJ)
I am the owner of a 2005 Citroen C3. I bought it on 31 January this year from a local garage. At the time of sale I also purchased a 12-month three star... -
Why is my Ford Mondeo juddering? 22 Sep 2021 (Ask HJ)
My 2013 Ford Mondeo 2.0 diesel Powershift experiences gearbox judder when cold. I have owned the car for six months and it has covered 68,000 miles. I... -
Smart Fortwo needs new engine 24 Jun 2013 (Ask HJ)
I have a 2010 Smart Fortwo. The car has covered 30,000 miles and has a full Smart history. In March the auxiliary belt went, which in turn damaged the... -
How much is my friend's N-reg Volkswagen Polo worth? 8 Aug 2010 (Ask HJ)
I have a friend of the family who is on the closer side of 50. Last year he decided to start taking driving lessons, but due to various reasons he could... -
MINI TLC Package 22 Jul 2015 (Ask HJ)
My MINI 11 plate with 15,552 miles had its service and mot at MINI Salisbury yesterday. I was advised when I paid the MOT bill that my TLC package had... -
I'd like to recommend the RAC's breakdown recovery after our Volkswagen Golf broke down in France. 15 Sep 2011 (Ask HJ)
You recently wrote favourably regarding RAC Foreign Travel. For over 40 years my normal cars have been an XK120 and XK150. Most breakdown firms do not... -
My Vauxhall Vectra isn't running because I can't get the firing order right. Any ideas? 7 Sep 2010 (Ask HJ)
I recently replaced a head gasket on a Vauxhall Vectra B 1999 T-reg SRI estate petrol. The car was running nicely before being taken to bits to replace... -
Fighting over scraps 19 Sep 2009 (Ask HJ)
I scrapped my car on 29th May for a new VW Polo with VW (Wayside Milton Keynes). The dealer insisted that I hand over the tax disc from my old car which... -
Four year old Mazda 6 - keep or sell? 22 Feb 2015 (Ask HJ)
I have a four year old (2011) Mazda 6 Sport (180) diesel tourer. I've had it from new, covering 126,000 miles and love the car. I've seen a 2012 reg "Venture"... -
What's wrong with my Audi A3? 18 Jun 2014 (Ask HJ)
We have a 2008 Audi A3 2.0 TDi which has covered 73,000 miles and is driven twice a week (90 miles on a motorway) with a couple of urban miles at either... -
Can I reject a car if the dealer wasn't honest about its history? 19 Apr 2023 (Ask HJ)
I think I've purchased a second hand car from a car dealer with a hidden history. I bought it a week ago as one owner with15,000 miles, supplied by the... -
What car checks are done by dealers? 8 Feb 2017 (Ask HJ)
Can I expect that a dealer will have done a car check and will know the car history if I purchase a car from them? Can I trust them not to sell me a car... -
Can I contest a parking ticket for parking on private land? 19 Mar 2025 (Ask HJ)
Once a week I attend a social function at a church hall for about 2 hours. I am aware that this is covered by a Parking Company called Civil Enforcement... -
Skoda Superb diesel or PHEV? 27 Sep 2022 (Ask HJ)
I've pretty much narrowed my search down to a Skoda Superb Estate in SportLine Plus guise. I initially thought the 200PS diesel was going to be my best... -
I 3 Apr 2011 (Ask HJ)
I have owned a 1996 Peugeot 406 2.0-litre petrol 16v LX from new and for the last year it has had an intermittent fault. It had covered 165,000 trouble... -
The Claim Game 25 Jan 2010 (Ask HJ)
I write to express my disappointment regarding the 'Customer Care' provided by my recent insurers in the hope that it may prevent others from making the... -
Shredded feet 1 Aug 2009 (Ask HJ)
My wife's BMW 330 convertible (purchased new and now 18 months old) developed a puncture in the nearside rear tyre, which is a Dunlop 'runflat'. The car... -
Buying a new car - should we go for the best price? 26 Feb 2014 (Ask HJ)
My wife has decided to trade in her four year old Ford Focus 1.6 Zetec diesel with 29,000 miles on clock for a new Nissan Qashqai. We have been customers...
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