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Our Carioca motorhome was to be supplied with the wrong upholstery and by rejecting it we are in breach of contract. Why? 11 Sep 2010 (Ask HJ)
At a recent show, we paid £1000 deposit on a Carioca 746 Motorhome on 16 October 2009 at a price of £40,000 (plus extras of approximately £2000). The van... -
BMW X5 faults 15 Feb 2016 (Ask HJ)
I bought a used BMW X5 (E70) seven months ago as a main BMW dealer. Its been back twice to have work done under warranty. My headlamps have 'dark spots'... -
Oil over fill or other ? 19 Jan 2013 (Ask HJ)
Hi I have a Ford Fiesta - 1.4 Tdci [70] Zetec 5dr Hatchback 2010. The car is a lease car through work and has 27655miles, the 1st svc was at 14113miles... -
My car has been off the road since 1992 - what documents do I need to get it back on the road? 12 Nov 2018 (Ask HJ)
I have a 1983 Alfa GTV which has been off the road and garaged since 1992, well before SORN came in. I have the old style V5 logbook What do I need to... -
My used Porsche Boxster 987 has a serious leak - should the dealer contribute to the repair costs? 19 Mar 2017 (Ask HJ)
After four months of ownership, I've just discovered that my Porsche Boxster 987 S has a permanently sodden carpet behind the front passenger seat (which... -
Is it considered 'wear and tear' if my 12,000-mile Mitsubishi Shogun judders in first gear? 3 Jun 2010 (Ask HJ)
I have a Mitsubishi Shogun Sport still under warranty with 12,000 miles on the clock. When I engage it in first gear, the clutch appears to slip and there... -
Crucial control 20 Mar 2010 (Ask HJ)
I wish to replace my 2001reg BMW Compact automatic, fitted with push/pull type hand controls and a steering wheel peg. Ideally I am looking for a front... -
Not getting through 19 Dec 2009 (Ask HJ)
My wife's 2005/55 BMW 120d manual is now four years old and has covered 42k miles. She has been delighted with it until now. However about 4 months ago... -
Flawed Focus 31 Jan 2009 (Ask HJ)
I bought a new Ford Focus 1.8L FFV petrol 2 years ago and paid for the FordProtect Service Plan, 3 services. Cost of the service plan was £425.53. The... -
Do you have any advice on storing or selling a car I can't currently drive? 27 Jul 2020 (Ask HJ)
I've been advised not to drive anymore, but I have an immaculate, low mileage V6 Rover 75. My plan is to back it out of the garage, perhaps every couple... -
How are car parking enforcement agencies able to get away with this? 20 Oct 2012 (Ask HJ)
As you've covered Parking Eye before I thought you should know about their antics in Weymouth. They run Weymouth Old Town East car park and last Sunday... -
SEAT Ibiza SC - warped brakes after just 3000 miles 17 Jun 2013 (Ask HJ)
We bought a new Seat Ibiza SC for our daughter from the local Seat dealer last August. Now eight months on - and just 3000 miles – we've encountered problems... -
Why do new insurance customers get good discounts when loyal customers don't? 21 Jul 2012 (Ask HJ)
I have been insured with Aviva for a number of years and both my wife and I have six years' protected NCD. Despite having no claims in recent years, the... -
Why does my Ford Focus lose power? Is it related to replacing the turbocharger? 12 Aug 2010 (Ask HJ)
I have a V-reg Ford Focus 1.8 TDi. The turbo went and covered the whole engine in oil, so I had that replaced and the engine cleaned off, but now i have... -
Family estate car for £20-25k? 8 Jul 2015 (Ask HJ)
I'm looking to trade in my Fabia Estate for a new family car. I've looked at crossovers but think an estate is the best option. I cover 15k a year with... -
Turbo failed after one month - can I reject the car? 9 Jan 2014 (Ask HJ)
We bought a used Ford Focus from a dealer one month ago and now the turbo has failed. We’ve been told the repairs will cost £1600. Where do I stand in... -
Buying a used car for £4000 - what do you recommend? 29 Sep 2013 (Ask HJ)
I'm looking to buy a reliable used estate or hatchback. I have approximately £4000 to spend, but want something that will have a good resale value to trade... -
What causes my Vauxhall Zafira to blow a fuse? 22 Jan 2023 (Ask HJ)
My 2011 Vauxhall Zafira keeps blowing a fuse. The engine cuts out when the fuse blows and the starter motor won't turn over to restart the engine until... -
What practical and cheap to run car do you suggest to replace my ageing RAV4? 8 Jan 2020 (Ask HJ)
I need to replace my three-door Toyota RAV4 as I need more space and five doors. I went for the RAV4 as I live in rural Cumbria and floods/snow are likely.... -
Buying a used Peugeot 308 SW - petrol or diesel? 17 Nov 2016 (Ask HJ)
I'm considering buying a second hand Peugeot 308 SW (2014/2015 model). I drive 500 miles a week to work and back on A roads. Whilst diesels do better mpg,...

