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Does this warranty gearbox repair proposal meet the legal requirement? 30 Jul 2011 (Ask HJ)
I bought a used 2004 Ford Fusion manual from a dealer. The sale included a warranty with a company called Warranty2000. Soon after purchase, I had a gearbox... -
Most fuel efficient used car under £20,000? 24 Oct 2022 (Ask HJ)
What are the best used cars for fuel economy for less than £20,000? -
What is the expected life span of current batteries used in hybrid cars? 27 Nov 2019 (Ask HJ)
What is the expected life span of current batteries used in hybrid cars? And what is the cost of a replacement? -
There's a fault warning showing, should I stop using the car til the outbreak ends in case it's a warranty repair? 26 Mar 2020 (Ask HJ)
My Mum's 2017 Ford KA+ has started showing a message saying 'ABS malfunction. Contact Service'. She got an email from Ford saying they were shutting their... -
Is the Volkswagen ID3 a good buy? 20 Jan 2025 (Ask HJ)
I'm thinking about a used 58Kw ID 3 on a 71 plate, I've heard there are reliability issues with some of the components, my wife's Enyaq recently needed... -
I bought a car privately which turns out to be faulty - what should I do? 29 Jul 2018 (Ask HJ)
I bought a used car through Facebook. On inspection we figured out there was something wrong with one part of car but we were not sure. We offered an amount... -
We were ripped off with a clocked, faulty car - what should we do? 13 Jun 2010 (Ask HJ)
We bought a car with our wedding money about seven weeks ago from a dealer. We found the dealer to be very nice and we test drove the car, and although... -
I recently bought an approved used BMW that's very faulty - what are my rights? 2 Jan 2018 (Ask HJ)
On 1 October 2017, I purchased a BMW 5 Series (approved used from a BMW dealership. Since then the car has been in for repairs three times. It shut down... -
Tyres wearing swiftly 1 Jun 2011 (Ask HJ)
I would like to know where I stand legally with a manufacturing issue outside warranty. The 2005 Swift had issues with a certain batch of rear axles... -
Will a rust repair be covered in warranty on my used Civic? 30 Dec 2012 (Ask HJ)
I have just bought (approx 1 month ago) a 59 plate Civic 2.2 CDTi from AC. I have just noticed a little bit of rust when putting some stuff in the boot... -
Is air conditioning covered by my car's warranty? 12 Jul 2022 (Ask HJ)
The air conditioning on my 2021 SEAT Tarraco recently stopped working. I took it back to the dealer that sold it to me and was informed that air conditioning... -
Who is liable for fault on my Audi A4? 19 May 2012 (Ask HJ)
I bought an Audi A4 on 02/11/2011 from Midlands Motors in Birmingham. There was a 2 year external warranty offered. Approx 1 month & 400 miles ago... -
Just bought a car with a noisy turbo. Dealer says it's ok but independant mechanics say it's not. What should I do? 19 May 2010 (Ask HJ)
I bought an 56 Audi A3 1.9TDi with 80,000 miles last week from a reputable dealer. On the test drive we commented that it sounds like a police car siren.... -
Volkswagen Caravelle burning oil 18 Oct 2016 (Ask HJ)
I purchased a used Volkswagen Caravelle eight months ago for £23,000 from a large specialist dealer. The car has one previous owner and has covered 73,000... -
I've had a terrible experience with Hyundai warranty repairs in France. 18 Jun 2010 (Ask HJ)
I bought an i30 in March. I have been in France for a few weeks. It now stutters and stammers. I tried the Hyundai dealer in Periquex, they don't deal... -
Buying a used car with patchy history - bad idea? 7 Apr 2013 (Ask HJ)
The used car I want to buy is within mileage limits for servicing but out of time (servicing is 20k or 1 year) - it was serviced at 20k 1 year 9 months... -
What used electric car should we replace our Honda CR-V with? 7 Sep 2023 (Ask HJ)
We are looking to replace a petrol Honda CR-V automatic with an electric SUV and exploring what's best? Our Honda CR-V has been super reliable and we value... -
The aircon in my car failed because I didn't use it enough - should it be repaired under warranty? 10 Aug 2017 (Ask HJ)
I've not been using the air con due to the weather conditions and now it doesn't work. I have a quote from my Nissan garage for a re-gas on my Qashqai... -
What is the likelihood of a gearbox failing at just 30,000 miles? 5 Sep 2025 (Ask HJ)
We bought a used 2019 Ford Focus Active X in March 2024. As of Sep 2025 the car has only done just over 30,000 miles, 1 previous owner and has been regularly... -
Warranty work 11 Sep 2012 (Ask HJ)
My Skoda Fabia is now less than 18 months old,I purchased it new from Robert Eardley Stoke,the problem is the wheels wont come off if I have a puncture...
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