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Contract hire - how can I dispute an end-of-lease bill? 22 Oct 2016 (Ask HJ)
I returned my four year-old 89,000 mile Volvo V70 back to the dealer last week. The car was on contract hire and the assessor pointed out a small handful... -
Brake caliper rust on BMW 5 Series 17 Jun 2016 (Ask HJ)
In September 2016 I bought a brand new BMW 530D M sport. It was a big purchase for me. After around 6-7 months I noticed surface rust on the brake calipers... -
Hyundai ix35 or Nissan Qashqai? 16 Sep 2010 (Ask HJ)
We are looking at buying a Nissan Qashqai or Hyundai ix35 - we have two young children and like the style and space provided by both vehicles, but we are... -
My car was hit and I wasn't at fault - so why has my premium increased? 16 May 2017 (Ask HJ)
My car was hit in France whilst parked in October 2016. The owner of the other car admitted full responsibility and signed a statement. The repair to... -
Should my partner's 1 Series BMW be using so much oil? 4 Sep 2011 (Ask HJ)
In January this year my partner took delivery of a new 1 Series BMW convertible. She is delighted with the car but was surprised when a few weeks ago,... -
How can I speed up engine repairs to my ex-demo Volvo C70 2.0D? 10 Aug 2010 (Ask HJ)
I bought an 11-month-old ex-Volvo management C70 with 4400 miles on the clock from a Volvo dealer in February 2010. Included in the deal was the first... -
I bought a clocked Ford Galaxy through eBay - how should I proceed to get my money back? 17 May 2010 (Ask HJ)
In 2007 I purchased through eBay a Ford Galaxy 1.9TDI with 98,000 miles on the clock for £4500.00. Having spent about £1500 in two years on various mechanical... -
Wiring failure in a BMW 3 Series - a recall issue? 28 Feb 2015 (Ask HJ)
My car has been inoperable for two weeks now. I had a total power failure. RAC and local garage tested battery etc. - all normal. Once stripped back it... -
Why is my autogas-converted Chrysler Sebring stalling, and why won't Chrysler repair it under warranty? 1 Jun 2010 (Ask HJ)
I have a Chrysler Sebring which was professionally converted to run on autogas. It ran fine for 25,000 miles but then started to stall, particularly when... -
Engine management light is on – what’s the fault? 18 Aug 2013 (Ask HJ)
The engine management warning light has come on my Mercedes-Benz C-Class. The car has covered 36,500 miles and the oil is a little low. There are no real... -
Should we sell one of our cars? 20 Jul 2022 (Ask HJ)
My wife and I are in our late seventies, and we run two cars, A Hyundai Tuscon 55 reg with 50,000 miles on the clock, and I run a BMW series one 120D with... -
The DPF has failed on my car for the second time. What can I do? 3 Nov 2020 (Ask HJ)
Just over a year ago, I wrote to you to flag a DPF issue with my 30k mileage 2015 Land Rover Discovery Sport. After a massive fight, Land Rover replaced... -
Which is the best SUV choice in my budget? 16 Jul 2020 (Ask HJ)
I'm looking for a reliable SUV for under £8500. I've shortlisted the Hyundai Santa Fe 2011/2012, Subaru Forester 2011/2012 and Nissan Xtrail 2012/2013.... -
Why is our renewal quote so high? 14 Apr 2020 (Ask HJ)
My renewal quote for a 2018 Vauxhall Corsa is £1260 or £128 if paid monthly. This covers myself as primary driver (age 85 in June) and my wife (83 in June).... -
Is there a diesel PHEV on the market? 5 Jun 2019 (Ask HJ)
I need to change cars as my working and domestic use is changing. My domestic local use suits an EV but my work use a diesel for a 10,000/30,000 split.... -
What are the implications of changing insurers part way through a policy? 11 Oct 2018 (Ask HJ)
I have been driving for close to two decades but not in the UK. When I got here and got a car, the insurance providers refused my "years of experience"... -
Should I use a petrol additive in my classic Mercedes-Benz? 5 Sep 2018 (Ask HJ)
I have a 1966 Mercedes 230SL, which I use lead substitute whenever I fill it. Should I add a fuel system cleaner every so often and will the lead and fuel... -
Why won't MINI help pay for a failed inlet camshaft sensor? 7 Sep 2013 (Ask HJ)
The inlet camshaft sensor has failed on my wife's MINI Cooper Automatic. It is three years and five months old and has covered only 6,419 miles from new.... -
My BMW has suffered turbo failure at just under four years 8 May 2013 (Ask HJ)
I have a 2009 BMW X3 2.0 diesel which is 3 years 10 mths old. It has covered 57,000 miles and the turbo has failed. Is there anyway I can claim from BMW... -
Extended warranties and dealer servicing - what's the law? 30 Apr 2013 (Ask HJ)
Volkswagen Approved Warranty (via Mondial Assistance(UK)) have informed me both during recent telecons and via email that the extended warranty they are...
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