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• 05 Mondeo - Rain ingress 30 Jun 2007 (Forum)
  Any advice would be welcome as the main dealers say seals are only covered by a one year warranty Many thanks.
• Rusting on Mondeo Mk3 Hatch 11 Aug 2003 (Forum)
  An area the size of my small finger nail has flaked away (still have it) with surface rust underneath. I have taken it to my local dealer who says its not covered under the 12 year warranty but would be under the 1 year paint warranty (car 19 months old). He has taken some photo's and will send the case to Ford to see if they will cover it. Any comments? Anyone else had this problem?
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  Samba blasted 23 May 2009 (Ask HJ)
  I've had a new Fiat 500 from May 2008. It is a Cha Cha Cha Azure Blue colour and I have problems with very little black and orange marks, like pinpricks,...
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  Should I keep or swap my diesel car for an electric model? 13 Mar 2020 (Ask HJ)
  The lease on my Mercedes-Benz GLC is up in a few months and I’m tempted to buy it at £23,000 with only 30,000 on the clock. Before, it would still be worth...
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  Faulty used car - where do I stand? 8 Nov 2015 (Ask HJ)
  I bought a 2010 Renault Grand Scenic in June of this year from a well know dealership. The car had full service history (last service April 2015). It had...
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  Recovery firm wants to charge me £138 - should I pay? 30 Jan 2015 (Ask HJ)
  My 10 year old Smart Forfour lost its oil while driving recently. I stopped immediately and arranged for recovery to my local garage with my recovery provider....
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  Why do your MOT charts show above average for the Skoda Superb? 30 Mar 2013 (Ask HJ)
  I think you need to look closely at your "MoT results" statistics. I've just looked at the Skoda Superb. The graphs state that for every year apart from...
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  My insurance premium went up by seven pence this year. 9 Aug 2012 (Ask HJ)
  In the light of many comments in your column regarding ever-increasing car insurance premiums, and also in the press, I though you might be interested...
• Legal to have same car insured under two policies? 5 Jul 2011 (Forum)
  My view is that it is not an issue in respect of having the same car insured twice, but would be fraud to make full claims against both insurers following such an insured event. In fact the insurers specifically cater for the same risk being covered under multiple policies with clauses such as "If at the time a claim is made under this policy any other policy exists that would cover the claim, we will pay only our share of the claim unless it says otherwise in this policy".
• Third party insurance help please 23 Sep 2008 (Forum)
  I was injured also my passenger and my car is a write off. The driver of the car I hit was arrested for drink driving. I only have third part fire and theft cover plus legal cover. Okay that's the situation. My insurance company tell me they cannot make a claim off the third party on my behalf because I hit a stationary vehicle and as far as they are concerned it was my fault.
• Car insurance - £137 saved! 19 Aug 2005 (Forum)
  I also noticed that £28 had crept in as well for "hire car cover". I decided to look around a few websites and came up with £259 which I was very pleased with. My BIL suggested I tried confused.com and I got it down to £223 with only a £50 excess and including legal cover, this is with Norwich Union through Peoples Choice.
• Overheating diesel toyota 16 Sep 2003 (Forum)
  However, when taking the car for a long journey after one year after having the gasket replaced, the car overheated again. It happened after covering 2000 miles in two days; When on the German Autobahn coming back toward the UK I was in a queuing traffic jam two hours or so with the car moving at 5 mph the same happened.
• Volvo V70 - Your views please 11 Sep 2020 (Forum)
  Been offered a 2004 V70 with the 5cylinder Diesel engine and semi automatic gearbox by a friend. Be grateful for your views as this model doesn’t seem to be covered on the car by car guide.
• Holiday car hire excess insurance 24 May 2008 (Forum)
  Anyone used carhireexcess.com? You can do short hires at a daily rate. Cover looks pretty standard and it saves having to buy an annual policy. Muchas...
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  Does the Consumer Rights Act apply to low value used cars? 1 Mar 2018 (Ask HJ)
  The Consumer Rights Act applies to used cars as well as new cars, but is there a fixed point at which the car's price is deemed to be too low for the Act...
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  Gap insurance for a sports car 22 Feb 2012 (Ask HJ)
  My son is leasing quite an expensive sports car for 12 months. Should he consider what I believe is called Gap Insurance in the event of a serious accident...
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  Service within miles 24 Jan 2009 (Ask HJ)
  I have just read you FAQs, but if I buy a new car via, say, 'drivethedeal', who could be miles away from me, how do I go about 'approved' servicing and...
• convertibles - wedding car insurance 13 Apr 2013 (Forum)
  I always thought wedding/funeral car insurance was quite reasonable as you need hire for reward but not a hackney or private hire badge.Will your own insurer cover this or is a specialist broker required , and is it reasonable ? many thanks
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  Should I change my insurer or stick with my current policy provider at renewal time? 9 Apr 2018 (Ask HJ)
  My multi-car insurance policy is coming up for renewal with Aviva, who I have been with for years. My renewal is £447, so I went online and found LV's...
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  Faulty Hyundai i30 gearbox - who should pay for repairs? 8 Oct 2013 (Ask HJ)
  My daughter’s 2009 Hyundai i30 developed a gearbox noise, which she reported at the main dealer 12 months ago. At the time the mechanic told her it was...