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Why are my tyres cracking? 22 Jul 2021 (Ask HJ)
I purchased a new set of tyres in October 2019 for my Vauxhall Vectra. I've done 1500 careful miles since then, during which I put 45PSI in them (50PSI... -
Can I get PCP payment protection? 7 Feb 2024 (Ask HJ)
If my partner is half way through a PCP agreement and dies, what is the legal/financial position? Is it possible to insure against such a scenario eg payment... -
My car has only covered 1100 miles in the last year, does it still need a service? 23 Mar 2023 (Ask HJ)
I have only travelled 1100 miles in the last year and my service is due, is it worth getting a service? Should I need to get a service so soon? I also... -
I was given a hire car after an accident - am I responsible for the £2784 bill if the other insurer refuses to pay out? 16 Apr 2018 (Ask HJ)
On 8 August 2017, my car was hit from behind while my husband was driving. The other party fully accepted liability. When reporting the incident to Saga,... -
Oil pump failure on Citroen C3 21 Oct 2013 (Ask HJ)
I have an on-going oil leak on my Citroen C3 diesel which despite numerous trips to the dealership has not been resolved. On my last visit I was informed... -
What can I replace my Honda Accord with that offers more space for passengers in the back? 10 Aug 2013 (Ask HJ)
I own a Honda Accord 2.2i-DTEC 150 automatic, first registered in March 2012. To date it has covered 12,250 miles with an average consumption of 44.4 mpg... -
Can you recommend a warranty plan for our 3-year-old Skoda Yeti? 3 Aug 2013 (Ask HJ)
We bought our Yeti 1.8TSI 4WD new in September 2010 and have been absolutely delighted with it. We bought a Monthly Service Plan at £15.57 per month to... -
Buying an economical runabout for £5000 30 Apr 2013 (Ask HJ)
I inquired almost five years ago about what car (second hand so someone else had taken the depreciation hit) to buy for an £8,000 budget I was interested... -
Legal issue - Private car parking ticket 11 Jan 2013 (Ask HJ)
We parked in a private car park run by Premier Parking Solutions but unfortunately our tickets was either displayed upside-down or blew over when we closed... -
Key damaged 7 Apr 2012 (Ask HJ)
The key for my a three month old Mazda 2 Tamura was stuck in the fob so I took it to Mazda where the salesman tried to prise it out of the slot it but... -
Why are insurance companies now asking brokers not to contact third party accident management companies? 4 Jul 2011 (Ask HJ)
You may be interested to know that some insurers have started asking brokers to sign new terms of business agreements agreeing not to contact any claims... -
Suitable tow cars 18 Apr 2011 (Ask HJ)
We used to own a Rover Landrover 3 (from new) but after 3 years and as soon as warranty had run out we changed it for a BMW 5 series touring model 520... -
My 2007 Ford Mondeo has an air conditioning fault that was apparent when I bought it. What can I do? 6 Sep 2010 (Ask HJ)
I purchased a Ford Direct Mondeo 1.8 TDCI on 9 March 2009 (with 12,800 miles). During April, when the weather got warmer, I ascertained the air conditioning... -
Irradiated 24 Jul 2010 (Ask HJ)
I bought a nine-month old Vauxhall Vectra 2.2 litre automatic (mileage 10,000) in September 2004 from main Vauxhall dealer. In January of this year, still... -
Volvontary redundancy 17 Jul 2010 (Ask HJ)
I have had a 2007 Volvo V50 2litre diesel since new (company car) and have covered over 80,000 miles in it. I note that you do not normally recommend this... -
Wise after event 2 Jan 2010 (Ask HJ)
I bought a Mercedes ML 270CDI earlier this year protected by a 6 month ‘Warranty Wise’ warranty. I made a claim in August that has been rejected and they... -
Car declared a write-off – can I sue for costs to repair the car? 29 Jul 2013 (Ask HJ)
Last week I was in slow moving traffic on a motorway and was hit in the rear by a following vehicle. The impact pushed my car into the car in front, causing... -
Why are cars technically uninsured if a window is left open for a dog or child? 21 Jan 2012 (Ask HJ)
I recently renewed my car insurance with a reputable company. This time I took a closer look at the terms and exclusions, and was perturbed by the following... -
Polo chain cam failure 27 Aug 2015 (Ask HJ)
The Polo V (2009-) uses a cam chain which is now seeing more and more failures, and Volkswagen refuses to accept this is a quality problem, despite growing... -
We were ripped off with a clocked, faulty car - what should we do? 13 Jun 2010 (Ask HJ)
We bought a car with our wedding money about seven weeks ago from a dealer. We found the dealer to be very nice and we test drove the car, and although...
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