Legal issue - Private car parking ticket

We parked in a private car park run by Premier Parking Solutions but unfortunately our tickets was either displayed upside-down or blew over when we closed the door. On return we had a ticket.

I wrote to Premier Parking Solutions saying I had a ticket and offering to send a copy. They responded that it was not displayed correctly (with photographs to prove it was there but without the date and time showing) and refusing to act in what I think would be a reasonable manner.

I have been given a week to pay the £60 (or up the ante to £100) and the opportunity to appeal via POPLA.

I am considering four options
1) pay!
2) Go to appeal and think again after the decision is made (could cost £40)
3) Say I am happy to go straight to court (For no good reason I have a distrust of POPLA) or;
4) Offer £10 to cover their admin costs in full and final payment.

What should I do? I know I was technically in breech of the conditions but it does seem very unfair and I resent the seemingly strong arm tactics.

Asked on 11 January 2013 by Duncan Cox

Answered by Honest John
The £10 tactic no longer works since 1st October. So it's pay up or let the matter go to the small claims track. It won't. They'll give up. Make sure you hang onto the evidence in the form of the ticket.
Similar questions
I received a PCN from Parking Eye for overstaying. I paid for 120 minutes and stayed 147 minutes. We planned to pay for any excess when we left by buying an extra ticket. When we tried to do this (on two...
I recently received a parking charge for overstaying at the Heathrow Sainsburys Esso service station. The ticket says the limit is 20 minutes and the signs, which I have now checked, say 45 minutes. The...
When paying by phone, I inputted my car reg using lower case letters. This was sufficient for POPLA to find that I had failed to pay and so issued me a parking penalty.
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer