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Should I service my car annually or based on mileage? 4 Dec 2024 (Ask HJ)
I have purchased a Toyota Yaris Hybrid which is covered by manufacturer's warranty of 10yrs/100,000miles, if the car is serviced every 10,000 miles. As... -
How is the MPG for PHEVs calculated? 4 Oct 2024 (Ask HJ)
How are the figures calculated for a Lexus NX 450 PHEV - that has a published mpg of 256.7mpg? -
Why is my son at fault for an accident when the other driver accepted responsibility? 13 Aug 2024 (Ask HJ)
My (then) 17 year old son was involved in an accident while leaving the M6 for the M5. Essentially, as he was moving left, he hit another car which was... -
Squeaking air con fan on Audi TT - should the dealer repair or replace? 7 Feb 2022 (Ask HJ)
We bought a 2014 Audi TT with 38,000 miles on the clock from an independent dealer. The air con makes an annoying squeak; not loud, just persistent. We... -
Are the official fuel economy figures for plug-in hybrids accurate? 10 Feb 2021 (Ask HJ)
Are the mpg figures for the Jaguar F-Pace petrol plug-in believable? How are they calculated? -
Do I need to service my car every year if it only covers low miles? 11 Aug 2020 (Ask HJ)
I have a 2016 Renault Twingo Dynamique S. It is serviced annually by the main dealer. The first year it did about 6000 miles but the last four years, it... -
When should I change the timing belt on my 2003 Mazda MX-5? 3 Mar 2020 (Ask HJ)
I have a 2003 Mazda MX-5. The timing belt was changed in 2013 and the recommended change is every five years or every 50,000 miles. It has now done 94,000... -
Can you explain whether a PHEV or a self-charging hybrid would be better suited to my driving? 6 Nov 2019 (Ask HJ)
I'm looking at changing my diesel car for a plug-in hybrid or a self-charging hybrid. Could you explain the difference between the two systems and whether... -
My 20 year old TT requires work to pass its MoT - is it worth investing in it? 29 Apr 2019 (Ask HJ)
The dreaded MoT is fast approaching for my much loved twenty-year-old Audi TT Quattro. I have a nasty feeling both the catalytic converters have or are... -
I'm putting a modern Toyota engine in a classic 1949 AC - what will the tax be? 18 Jul 2018 (Ask HJ)
I'm restoring a 1949 AC 2 litre saloon but expect to fit a 1990's Toyota 2.0 litre engine. What is likely to be the tax on this? -
My Porsche Boxster 918 was stolen and recovered the same day - so why won't my insurer return it to me? 21 Dec 2017 (Ask HJ)
My 981 Porsche Boxster was stolen and recovered the same day (15 August 2017). I'm still waiting to get it back from the insurance company. The ECU was... -
The clutch on my MINI Countryman has failed after 1000 miles - is MINI liable? 11 Aug 2017 (Ask HJ)
We purchased an approved used 2015 MINI Countryman 1.6 petrol with 11,000 miles from a Mini dealer 12 months ago. We have driven it 1000 miles in the last... -
Warranty company refuse to honour my warranty - what should I do? 19 Jul 2017 (Ask HJ)
I bought a car in April and it came with a third party warranty. Just over a month later it developed a fault and I claimed it under the warranty I had.... -
My dealer won't repair an intermittent fault under warranty, how do I proceed? 12 Feb 2017 (Ask HJ)
I took out an extra 3 year warranty, paid in full, when I purchased a Ford C-Max. I have since had an intermittent fault of the clutch pedal not fully... -
Should I get my Honda CR-V serviced sooner than my service plan requires? 31 Dec 2016 (Ask HJ)
We have a Honda Civic 1.8 and will be buying a diesel Honda CR-V 160PS soon. Both cars come with a 5 year annual service plan which seems to cover at least... -
Is an extended warranty a worthwhile investment on a three year old car? 23 Dec 2016 (Ask HJ)
I am considering buying a 2012 BMW 320i with around 28,000 mileage. I have been offered an 18-month warranty with Safe and Sound mechanical breakdown insurance... -
Need a comfortable car for a long commute 19 Jul 2016 (Ask HJ)
My wife needs a new car. She's happy with her old Ford Fiesta, but her commute is going to get much longer next month and she needs something which suits... -
Does the Mk2 Audi TT have a timing belt or can chain? 25 Jan 2016 (Ask HJ)
I have owned an Audi TT from new in 2008. In Jan 2013 when booking the service I enquired whether the timing belt needed replacing as it was five years... -
Central locking and electric window issues 21 Aug 2015 (Ask HJ)
I have a few issues regarding the electrics in my SEAT Leon Cupra 2003. I have had it for a year now. When I purchased it the rear passenger central locking... -
Can I make a warranty claim over a cracked panoramic roof? 16 Mar 2015 (Ask HJ)
I paid £46,000 for a new Range Rover Evoque last year and have recently discovered a series of cracks in the panoramic roof. I took the car back to the...
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