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Focus automatic gearbox and clutch problems 8 May 2015 (Ask HJ)
My Ford Focus (2014 model) developed a judder in the transmission when running slowly. The main dealer recognised a problem with the clutch mechanism (well... -
Why is my Audi A4 Avant leaking into the driver's side floor well? 30 Nov 2013 (Ask HJ)
In April this year I bought an Audi A4 Avant SE 2.0, first registered 29-09-2010. We then had a dry summer and it wasn't until heavy rain in early August... -
Should I buy another Audi or a KIA to replace my A6? 20 Oct 2012 (Ask HJ)
I have a 2003 Audi A6 which has served us well for the last eight years. I am now considering replacing it with a 2010/2011 2-litre A6 Avant SE. I would... -
Why has my 2006 Audi A4 suffered repeated injector failure? Is it a known problem on this model? 10 Oct 2010 (Ask HJ)
I have a 2006 Audi A4 2.0 TDI that has now reached 82,000 miles. In general it has been a very good car. It runs well, is economical, comfortable and well... -
VW Golf - doors freezing shut 27 Jan 2002 (Forum)
I complained loudly to VW headquarters in Milton Keynes, and told them that I expected them to pay for a new gutter moulding to be fitted to my car. Although the car is technically out of warranty, I took the view that this was a blatant design fault in the vehicle. Do the generality of motorists arm themselves with buckets of warm water and de-icers every time they want to open the door of their car on a slightly frosty morning? -
What are the implications if someone chooses not to use a car repairer recommended by their insurance company? 10 Feb 2011 (Ask HJ)
A few months ago I scraped the left-hand rear door and bumper of my KIA cee’d against a wall. No other vehicle or person was involved. I decided to have... -
Qashqai cam belt failure - should Nissan pay for the repairs? 6 Sep 2014 (Ask HJ)
My sister’s 2006 Nissan Qashqai cam belt broke whilst on the motorway recently. The car has covered 62,000 miles and now needs a new engine. Nissan recommend... -
Skoda Octavia - Variable Servicing / Oil change 6 Jul 2010 (Forum)
Q: Would it be wise to do a National Tyres Castrol Edge oil change now (£31.50 and 507.00 spec) or would it void my Approved Used Skoda warranty? Or is it really fine to run two years on the same oil. I'm sure I'd be looking at £100-ish for a main dealer oil change. Thanks -
FIAT Grande Punto (2006 - 2009) - 06 1.2 Electric Steering - possible fault. 13 Oct 2008 (Forum)
The steering works okay apart from this but as the car still has a year's dealer warranty left we want to get it fixed if it could be a problem. There are no warning lights on the dash, but this was definately not happening when we picked the car up. Does anyone know what is wrong with it (if anything). -
Fiesta TDCI injectors 31 Jan 2007 (Forum)
I think 2002 was the first of the TDCI fiestas so maybe a design fault or ECU issue? mostly use tesco diesel in it (if thats makes any difference) any help appreciated. Thanks -
Nissan Primera Radiator damage 7 Nov 2004 (Forum)
A friend with a 3 week old Primera found it losing coolant in a big way from the radiator. They are not car literate and were initially fobbed off by dealer with the line of, "stone damage, not covered by warranty....... happens regularly!" Well if it happens regularly it can only be a design fault, therefore should they go after dealer on 'fit for purpose'? -
Help with a price please 15 Jul 2004 (Forum)
I bought a Volvo V 40 from a Volvo main dealer in May, unfortunately my dog is to big for it I had to hang on to it until I found a V 70 that I could afford having found and purchased one I must now sell the V 40, never having sold a car privately before I was wondering if anybody could give me any idea of a price to ask. It is a V40 1.8 XS (122bhp) W reg April 2000 37000 miles verified By Volvo mot until June 2005 Volvo warranty until end of Feb 2005 usual Volvo safety features air con alarm cen locking front fogs radio cassette cd 4 new tyres (Bridgestone) and really good condition as you would expect from a Volvo approved used car. -
Advice on a future used car purchase 31 Jan 2017 (Forum)
I like the sound of buying an old reliable brand and not being hit by depreciation, but as my car skills stretch to topping up oil and washer fluid, it may be risky/false economy compared with buying a Toyota thats still under warranty. I like the look of having a reliable 3 year old 1.6 petrol Auris thats still under warranty - anything under 120BHP seems like it will be too sluggish for a car that size. -
No goodwill gesture - is this fair? 16 Jul 2012 (Ask HJ)
I own a Fiat 500 Lounge 1.2 2008, 53k miles. I took the car to a Fiat garage with a problem with the front windscreen wipers failing. I was informed... -
Should I accept a free service from Skoda after Skoda Assist left us stranded in France? 9 Jan 2012 (Ask HJ)
On holiday in France, my Skoda Superb TDI 170 DSG Elegance Estate kept going into 'safe' mode. This meant that the car would not drive at more than 80kmh... -
My newly-bought used car has a cracked alloy. What are my rights with the dealer? 20 Nov 2020 (Ask HJ)
I bought a used approved 2018 Mercedes E-Class from a Jaguar dealer. It's still under manufacturer warranty and I opted for year extended dealer warranty.... -
Buying a new small car - what would you recommend? 30 Oct 2013 (Ask HJ)
My 17 year old daughter passed her test last week and we want to buy her a car. We have narrowed our choice to the Toyota Aygo, Peugeot 107 and Citroen... -
Peugeot 5008 - Broken injector holders after new injectors 31 Aug 2019 (Forum)
He said that perhaps somehow the internal compression of the engine is getting too high. I asked if they used the right injector for my car and he confirmed that they use the part that is suggested by Peugeot. He seemed to be knowledgeable on that to me. Now my question to you guys, anybody has seen such an issue before? -
Audi A3 Sportback - Low diesel MPG - is it me or the car? 11 Apr 2011 (Forum)
There seem to be lots of MPG comparisons, but not many offering technical solutions to things which might be wrong with the car. Should I be going into a garage and asking them if there's something wrong with my car? Its under warranty so I want to rule out any technical probs in the next 2 months. On my previous car - a 58 plate 1.8 petrol Honda civic , I used to get 38MPG regularly, last month - up to 44MPG in the summer time. -
Sat Nav problem 10 Dec 2006 (Forum)
As far as I'm concerned the car is faulty"and that BMW should pay for the software to be upgraded... On the basis that new versions of software are constantly being released to "bug fix" potential faults, wouldn't you expect a BMW approved used car to be at the latest software level when you buy it?
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