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Can you help me prepare for a court case regarding my purchase of a faulty Ford Focus? 6 Sep 2010 (Ask HJ)
I am about to go to Small Claims Court on the 21 September and I am terrified. I feel there is a claim to be heard. It started last August when I purchased... -
Why doesn't Hyundai's 5-year warranty cover a bearing failure on my Santa Fe? 22 Jun 2010 (Ask HJ)
I would like your advice please on a problem I have with Hyundai. I think you would agree with me that one of the biggest selling points for the Hyundai... -
Jazztity belts 31 Oct 2009 (Ask HJ)
I wrote to you in May about the Honda Jazz I-shift, which I'd had for a month. I have now had mine since early April and done over 3,000 miles. A lot of... -
DSG problems with Volkswagen Golf - is it a known fault? 27 Nov 2014 (Ask HJ)
My Volkswagen Golf Plus was recently recalled to have gearbox oil changed. It has covered about 18,000 miles from when new in March 2011. However, the... -
Can you recommend a small and comfortable 4x4? 16 Nov 2014 (Ask HJ)
I live in Spain and have a Suzuki Jimny, which is good off road, but basic and uncomfortable. I want to sell the Jimny, along with my Ford Fiesta, and... -
Which comfortable car for chauffeuring my elderly mother? 9 Feb 2013 (Ask HJ)
I am seeking help for my current problem. I need a car to chauffeur my elderly mother which will give her excellent comfort, which will be reliable. I... -
How can we protect our car from corrosion cause by rock salt? 20 Jan 2020 (Ask HJ)
Living up North our roads can be liberally sprinkled with copious amounts of corrosive rock salt. I do believe it has become a 'finer' salt that is used... -
I'm replacing my diesel Land Rover Evoque for a petrol SUV - what do you suggest? 31 Mar 2017 (Ask HJ)
I recently had the 'restricted performance' limitation appear on my 2013 diesel Land Rover Evoque (it has done 35,000 miles). I stopped and switched off,... -
Trader won't give refund over dangerous van - what are my options? 19 Nov 2013 (Ask HJ)
I have recently purchased a 2007 Fiat Ducato from a trader. Within a day of buying it, the clutch pedal started sticking and the speedo would only work... -
My 2011 Audi A3 broke down the day after the emissions fix - can you offer any advice? 6 Feb 2017 (Ask HJ)
Can you publish some advice about the owners considering whether to get the Volkswagen "fix" being applied to EA189 engines actually implemented? I sold... -
Audi A6 Avant blowing white smoke 29 Jul 2016 (Ask HJ)
I recently bought a 2007 Audi A6 Avant 2.0 TDI. It had previously been sitting idle for a month or two, but drove fine on the trip home. However, after... -
Ford Fiesta cutting out? 15 Sep 2015 (Ask HJ)
My wife's Fiesta 1.6 Ghia (54) is cutting out while driving. The water pump and thermostat housing were replaced at the garage along with the timing belt... -
Is the cover of the Toyota/Lexus Relax warranty better or worse than an extended warranty? 4 Jun 2021 (Ask HJ)
I purchased a brand new Lexus NX on 17 March 2021, which includes a three-year warranty. I also purchased an extended warranty with the offer to buy the... -
What should I replace my Audi 100 with? 19 Aug 2019 (Ask HJ)
My father and I have owned a 1988 Audi 100 2.0e Avant that's been in the family since new. We've put over 210,000 miles on it. It's a lovely comfortable,... -
Reconditioned turbo keeps whistling - is this normal? 7 Sep 2017 (Ask HJ)
The engine management light came on in my 2012 Nissan Qashqai 1.6 diesel, which has done 42,000 miles. RAC diagnosed and exhaust and throttle control actuator... -
Dispute with the AA 18 Jun 2015 (Ask HJ)
We recently bought a Volkswagen Scirocco from a dealer in Birmingham. Before completing the sale we employed the AA to carry out a so called 'Comprehensive... -
I've bought a faulty Hyundai Coupe privately - do I have any consumer protection? 16 Aug 2010 (Ask HJ)
I bought a 2003 Hyundai Coupe 2.7 privately. The car was described as having an occasional misfire but still driving fine. When I collected the car all... -
Rejecting a car as not fit for purpose 19 Jan 2013 (Ask HJ)
In August 2012 I bought a 2008 BMW 330i from my local main dealer. The car appeared to be in superb condition with around 15,000 miles on the clock. However,... -
Should I spend £2000 on repairs for my Volkswagen Golf or trade it in for a new Kia Picanto? 5 Aug 2010 (Ask HJ)
I bought a 2002 Volkswagen Golf automatic in June 2006 for £6500. Milage was only 16,000. I used it for the last four years and added 20,000 miles on it,... -
How can I counter what is a fraudulent insurance claim against me? 13 Dec 2018 (Ask HJ)
Recently, after an emergency stop, my foot slipped of the pedal and I moved forward slightly, but I immediately put my brake on. Unfortunately I touched...
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