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  What's the best used car for carrying bikes? 29 Jul 2014 (Ask HJ)
  I will soon need to replace a 1998 Mazda 323 that I have had from new. I would be happy with something similar in size noting that we do little town driving,...
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  Selling with a warning light at auction 8 Sep 2012 (Ask HJ)
  I plan to sell my car at an auction. It was bought new, however, it's always had issues which the dealer or an authorised garage were unable to find or...
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  Could you recommend a car with easy access, a large boot and a long guarantee? 15 Feb 2011 (Ask HJ)
  My 77-year-old mother is looking to replace her 10-year-old Audi A3 with a slightly smaller car. She only does about 4,000 miles per year, and has all...
• Volkswagen Scirocco - 1.4 TSI engine 20 Feb 2019 (Forum)
  I began researching, as it seems ridiculous that a car with so little mileage as such a major problem and I have found so many. There was even a piece in a car magazine in 2013 saying that it is a known problem. To add insult to injury, our son leases his car and he can return it in September.
• Mazda CX-30 - Battery problems 22 May 2023 (Forum)
  Anyway, I contacted my dealer to ask if I they could do a battery check and they said they could but it would be £132! I asked if this would be covered under warranty as the car is only two and a half years old and they said they didn't know and it would have to be taken up with the warranty company.  Ultimately I an not sure what to do. I could get a free battery check at a number of places but they would expect me to buy a new battery from them if it was goosed.
• Paint work warranty - worth nothing! 16 Jul 2007 (Forum)
  It could only have been there for a couple of hours, but it has seriously damaged the paintwork (the laquer has lifted). No problem, I thought (how naive!), it should be covered under the paint work warranty. How wrong I was - bird droppings are an "external influence" so the damage isn't covered. I know bird droppings are corrosive - this is why I use a quality wax, and wipe them off when they occur, but surely paint should stand up to a dropping for a couple of hours?
• Bio Fuel - Jeep Cherokee 2.8 diesel 6 Jul 2007 (Forum)
  Suspected this was just because the injector had been leaking and contaminated the oil by going past the rings. Removed engine and found damage to crankshaft and camshaft due to loss of oil pressure and as the car was under warranty replace the complete engine for him. He went away very happy however 9 months down the road it has now done the same thing again. Warranty has told him where to go as he has been running it on bio fuel but I don?
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  How do I prove my car has been serviced correctly? 22 Nov 2021 (Ask HJ)
  My 2020 Volkswagen Golf SV Match, in common with many other makes nowadays, does not have a service history book. I bought it nearly new from Arnold Clark...
• All cars - PCP versus Cash 27 Apr 2019 (Forum)
  I never got written examples as was not reeled in by the above. Any one good at maths that would like to prove or disprove his arguments ? New car price with 3 year service package and 3 year warranty is £13500 Car will be worth £ x in three years and 30k of use whatever standard devaluation is ) Versus - Pcp deposit in a £13500 car plus monthly repayment costs.
• Ford Focus tdci 11 plate - Advice needed 23 Apr 2018 (Forum)
  Hi all, Our car is under an AA warranty and was brought from a local ford garage in mar 2016. From Summer 2017 we have repeatedly had engine malfunction message or engine management light come up. Our lower engine has now failed and i just need to know where we stand so I'll give you all the events.
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  The dealer who sold us a secondhand Golf is refusing to fix an idle problem - how should I proceed? 21 Mar 2011 (Ask HJ)
  I should be grateful for your advice on the following issue. My daughter bought a secondhand Volkswagen Golf 1.6 SE 2003 60,000 miles for £4,000 from a...
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  I bought a car with a faulty battery - is the dealer liable? 27 Oct 2012 (Ask HJ)
  I purchased my used 2009 Volkswagen Beetle Cabriolet five months ago. After returning from a two-week holiday the battery was dead. The RAC told me there...
• Nissan X-Trail - Nissan X-Trail 2017/Timing belt cover leak 10 Apr 2023 (Forum)
  Hi all, Not much of a car expert so looking for some advice here. I bought an used X-Trail from Nissan dealership in May 2018, under an year old and had done 10k miles. Almost an year after owning the vehicle, i noticed oil on the driveway so called up service centre.
• 2013 ix35 4WD Premium 134BHP 2.0L Diesel - Put deposit on ix35 and now clutch has to be repla 22 Sep 2018 (Forum)
  I did find that when i got to put my foot down for a few seconds it revved but didn't really pick up speed (at the time i thought it was because i wasn't used to a 2.0L diesel or the bite on the car, i mentioned it to sales rep and he said it's probably just feels different but today he informed me that clutched needed to be replaced so i was right in my thinking the revving odd..
• 2013 ix35 4WD Premium 134BHP 2.0L Diesel - Put deposit on ix35 and now clutch has to be repla 21 Sep 2018 (Forum)
  I did find that when i got to put my foot down for a few seconds it revved but didn't really pick up speed (at the time i thought it was because i wasn't used to a 2.0L diesel or the bite on the car, i mentioned it to sales rep and he said it's probably just feels different but today he informed me that clutched needed to be replaced so i was right in my thinking the revving odd..
• Nissan Navara d40 (2005 - ) - Good idea or not? 13 Apr 2008 (Forum)
  Been lurking for a while now. I'm looking to change my vehicle later in the year, and for a variety of reasons a slightly-used current model Nissan Navara (D40) appeals to me. However there seem to be some "issues" with this truck, highlighted on other websites (eg What Car? owners reviews), namely: 1. Reliability - there are an awful lot of reports of low-mileage clutch failures (I'd be buying an auto anyway), and problems with the rear axle.
• 2015 Peugeot 308 1.6 BlueHDI - Judder - Clutch and DMF replaced under warranty 24 May 2018 (Forum)
  I know you here of some horror stories with car manufacturers refusing these type of warranty claims on much newer and less used cars but I'll give Peugeot their due, their were no issues getting it approved.  I would also like to say a big well done and thank you to Robins and Day in Derby who's service has been nothing short of outstanding.
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  Buying a Toyota Yaris - why the Hybrid? 24 Sep 2012 (Ask HJ)
  In the motoring section of The Telegraph (Sat 22nd Sep 2012) you intimated that the only current Toyota Yaris you would recommend was the Hybrid model....
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  Customer service problem 30 Dec 2011 (Ask HJ)
  My 2006 Passat has been off the road for three months awaiting a spare part. It's under warranty so this is not an issue. However the problem is the...
• Irrelevant - Looking for advice and opinions. 11 Aug 2016 (Forum)
  Contacting customer services again for the code, they didnt have access to it, but did confirm this unit had been exchanged under warranty. Reverting back to the unit I found also a cumulative mileage register which was almost double the actual mileage done by the car, which explains the incorrect setup. The faulty part had been replaced under Manufacturers Warranty with a used part, and at that not supplying all the facilities it is designed to give.