Ask Quentin Wilson's

Wallet?

Presumably the OP is a trader, the garage who we bought the Outlander from goes about warranties slightly differently, he warrants the cars himself, so anything that goes wrong in the first 6 months he puts right.

During our conversations he mentions certain makes that he doesn't deal with due to the sheer cost of putting anything right...not necessarily unreliable but should they fail the cost is outrageous...he's been trading for 18 years and i can find nothing on the net bad about him, so must be doing something right.

Unusual, but surprisingly reassuring for the used car buyer.

The answer from an aftermarket warranty company is what i suspect 99% of us here would expect, you the trader lose credibility too, no win win situation here.

By the way, can't a new pulley be fitted quite cheaply to the existing alternator by a auto electrician..if you can find one.

Edited by gordonbennet on 27/01/2014 at 11:26

I wonder how much commission you made out of selling something that in reality was to cover something that was your responsibilty.You should repair the customers car at your expense and reinburse the WW fees.

These are fitted with an over-run alternator pulley.These can be bought as a seperate part,and provided that the alternator shaft is not damaged,then a new pulley can be fitted.If you buy a complete alternator,then it will come with a new pulley.So my take on this ,is if the alternator is ok and it is just the pulley faulty,then I would think the warranty company are within their rights to reject the claim.