The DVLA is ignoring calls and emails. Are they still open?

I have friend who has a mild form of glaucoma. Having reported it to DVLA, he was asked to get a test at an optician from a list advised by DVLA. He was told that he would hear from DVLA in two to three...

Should a driver inform the DVLA if they are diagnosed with glaucoma?

The Highway Code states: “You must report to the DVLA any health condition likely to affect your driving.” If an individual is diagnosed to have glaucoma but the individual does not believe that there...